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I am a versatile IT professional transitioning into full-stack development from an IT infrastructure background. With over 5 years of experience supporting enterprise systems and users, I bring deep technical knowledge, strong troubleshooting abilities, and a passion for problem-solving. Currently, I am upskilling through structured bootcamp training and personal projects, focusing on building responsive, user-friendly applications and following best practices in software development. I have a solid foundation in IT infrastructure support and am keen on leveraging my skills in development. I enjoy continuous learning and technical innovation and aim to bridge infrastructure and development environments effectively.…I am a versatile IT professional transitioning into full-stack development from an IT infrastructure background. With over 5 years of experience supporting enterprise systems and users, I bring deep technical knowledge, strong troubleshooting abilities, and a passion for problem-solving. Currently, I am upskilling through structured bootcamp training and personal projects, focusing on building responsive, user-friendly applications and following best practices in software development. I have a solid foundation in IT infrastructure support and am keen on leveraging my skills in development. I enjoy continuous learning and technical innovation and aim to bridge infrastructure and development environments effectively.

Onela Zandile Mtyobo

Full Stack Developer, Developer, Web Developer, +1

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I am a versatile IT professional transitioning into full-stack development from an IT infrastructure background. With over 5 years of experience supporting enterprise systems and users, I bring deep technical knowledge, strong troubleshooting abilities, and a passion for problem-solving. Currently, I am upskilling through structured bootcamp training and personal projects, focusing on building responsive, user-friendly applications and following best practices in software development. I have a solid foundation in IT infrastructure support and am keen on leveraging my skills in development. I enjoy continuous learning and technical innovation and aim to bridge infrastructure and development environments effectively.…I am a versatile IT professional transitioning into full-stack development from an IT infrastructure background. With over 5 years of experience supporting enterprise systems and users, I bring deep technical knowledge, strong troubleshooting abilities, and a passion for problem-solving. Currently, I am upskilling through structured bootcamp training and personal projects, focusing on building responsive, user-friendly applications and following best practices in software development. I have a solid foundation in IT infrastructure support and am keen on leveraging my skills in development. I enjoy continuous learning and technical innovation and aim to bridge infrastructure and development environments effectively.

Available to hire

I am a versatile IT professional transitioning into full-stack development from an IT infrastructure background. With over 5 years of experience supporting enterprise systems and users, I bring deep technical knowledge, strong troubleshooting abilities, and a passion for problem-solving. Currently, I am upskilling through structured bootcamp training and personal projects, focusing on building responsive, user-friendly applications and following best practices in software development.

I have a solid foundation in IT infrastructure support and am keen on leveraging my skills in development. I enjoy continuous learning and technical innovation and aim to bridge infrastructure and development environments effectively.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Tier 1 Systems Engineer at IPT Holdings

August 1, 2021 - Present

Managed Fortinet VPN installations and client configurations via EMS. Performed user and mailbox administration through Microsoft 365 Admin Center. Provided technical support across Microsoft Partner Center including Intune, Entra, SharePoint, Exchange Online, OneDrive, and Teams. Oversaw backup and recovery using Cove, Redstor, and Cloud Protect. Administered email filtering and security systems Mimecast and E-Purifier. Developed SOPs and internal knowledge bases; monitored devices via N-central. Delivered first-line support for LAN/Wi-Fi, desktop, and hardware issues. Used ConnectWise for incident and ticket management. Mentored junior engineers and contributed to documentation. Generated Excel-based reports for analysis. Maintained IT asset inventory using Propel and Cloud Commander (N-able).

Desktop Support Engineer at Momentum Metropolitan

January 31, 2021 - August 23, 2025

Delivered remote and onsite desktop support to internal users. Conducted first-line network and connectivity troubleshooting. Installed and encrypted devices using McAfee security software. Used Jira for ticket resolution.

Desktop Support Engineer at Talis Financial Services

December 31, 2018 - August 23, 2025

Assisted with Office 365 deployment and ongoing support. Provided daily desktop troubleshooting to end users.

Junior Systems Engineer at Momentum Metropolitan

December 31, 2016 - August 23, 2025

Completed MCSE training and performed foundational systems engineering tasks.