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I am an AI/ML Engineer with 4 years of experience in IT, specializing in building voice agents, NLP chatbots, and automated testing frameworks using Python and other technologies. I have led projects with teams of over 20 engineers and focus on scalable system design, model lifecycle management, and ensuring quality through manual and automated testing. Currently, I am enhancing my skills as an AI/ML Engineer Intern while also developing AI-powered educational video tools and freelance chatbot solutions. My background includes a Bachelor's degree in Computer Science and hands-on experience resolving technical support issues, developing full-stack web applications, and building machine learning models. I am passionate about combining AI technology with practical applications to deliver impactful solutions and continually expanding my expertise in AI, software development, and automation tools.…I am an AI/ML Engineer with 4 years of experience in IT, specializing in building voice agents, NLP chatbots, and automated testing frameworks using Python and other technologies. I have led projects with teams of over 20 engineers and focus on scalable system design, model lifecycle management, and ensuring quality through manual and automated testing. Currently, I am enhancing my skills as an AI/ML Engineer Intern while also developing AI-powered educational video tools and freelance chatbot solutions. My background includes a Bachelor's degree in Computer Science and hands-on experience resolving technical support issues, developing full-stack web applications, and building machine learning models. I am passionate about combining AI technology with practical applications to deliver impactful solutions and continually expanding my expertise in AI, software development, and automation tools.

Jurgen Kola

AI Engineer, Full Stack Developer, QA Engineer, +1

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I am an AI/ML Engineer with 4 years of experience in IT, specializing in building voice agents, NLP chatbots, and automated testing frameworks using Python and other technologies. I have led projects with teams of over 20 engineers and focus on scalable system design, model lifecycle management, and ensuring quality through manual and automated testing. Currently, I am enhancing my skills as an AI/ML Engineer Intern while also developing AI-powered educational video tools and freelance chatbot solutions. My background includes a Bachelor's degree in Computer Science and hands-on experience resolving technical support issues, developing full-stack web applications, and building machine learning models. I am passionate about combining AI technology with practical applications to deliver impactful solutions and continually expanding my expertise in AI, software development, and automation tools.…I am an AI/ML Engineer with 4 years of experience in IT, specializing in building voice agents, NLP chatbots, and automated testing frameworks using Python and other technologies. I have led projects with teams of over 20 engineers and focus on scalable system design, model lifecycle management, and ensuring quality through manual and automated testing. Currently, I am enhancing my skills as an AI/ML Engineer Intern while also developing AI-powered educational video tools and freelance chatbot solutions. My background includes a Bachelor's degree in Computer Science and hands-on experience resolving technical support issues, developing full-stack web applications, and building machine learning models. I am passionate about combining AI technology with practical applications to deliver impactful solutions and continually expanding my expertise in AI, software development, and automation tools.

Available to hire

I am an AI/ML Engineer with 4 years of experience in IT, specializing in building voice agents, NLP chatbots, and automated testing frameworks using Python and other technologies. I have led projects with teams of over 20 engineers and focus on scalable system design, model lifecycle management, and ensuring quality through manual and automated testing. Currently, I am enhancing my skills as an AI/ML Engineer Intern while also developing AI-powered educational video tools and freelance chatbot solutions.

My background includes a Bachelor’s degree in Computer Science and hands-on experience resolving technical support issues, developing full-stack web applications, and building machine learning models. I am passionate about combining AI technology with practical applications to deliver impactful solutions and continually expanding my expertise in AI, software development, and automation tools.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

AI / ML Engineer Internship at NARB

May 1, 2025 - Present

Developed a voice-based AI agent integrating TTS, STT, LLM, Twilio, MongoDB, and PostgreSQL using Python and ML tools. Led a team of 15 engineers, managing the technical roadmap and deliverables. Added automated testing with Pytest and Selenium, including regression and API checks to ensure feature stability.

IT Help Desk Technician at Fitchburg State University

May 1, 2025 - August 26, 2025

Resolved over 400 technical support cases while maintaining critical hardware and software systems. Managed support tickets and classroom emergencies, maintained an inventory database, and set up equipment for campus-wide classes including projectors, podiums, cabling, PCs, and VMware servers.

Co-Founder & Software Developer at Self-Employed

October 1, 2022 - Present

Developed a tool to automate AI-powered educational videos using OpenAI API, built slide generation and integrated text-to-speech using Python with LLM, Vision, MoviePy, and PIL libraries. Currently using the tool for building YouTube content.

Freelance Software Developer at EDILAGRO NBAU SRLS

July 1, 2024 - August 26, 2025

Designed and implemented AI chatbot logic for a landscaping business, developing rule-based systems for FAQ, pricing, and booking inquiries using Python, Flask, and NLP technologies. Collaborated with team members remotely.