Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am an AI Engineer based in Kuala Lumpur with a solid background in full-stack software engineering and over five years of experience designing scalable systems. I have progressed from general software development to delivering enterprise-level projects, now specializing in AI-driven systems including LLM fine-tuning, voice AI, and intelligent automation. Currently, I focus on creating AI-powered chatbots and Caller Agent systems aimed at automating customer service and enhancing operational efficiency. My professional journey spans designing and developing systems for inventory management, communication APIs, mobile applications, and payment gateways. I thrive in collaborative environments involving frontend, backend, and network teams to build scalable and secure solutions. I am passionate about leveraging cutting-edge AI techniques to improve user experience and operational processes in telecommunications and software industries.…I am an AI Engineer based in Kuala Lumpur with a solid background in full-stack software engineering and over five years of experience designing scalable systems. I have progressed from general software development to delivering enterprise-level projects, now specializing in AI-driven systems including LLM fine-tuning, voice AI, and intelligent automation. Currently, I focus on creating AI-powered chatbots and Caller Agent systems aimed at automating customer service and enhancing operational efficiency. My professional journey spans designing and developing systems for inventory management, communication APIs, mobile applications, and payment gateways. I thrive in collaborative environments involving frontend, backend, and network teams to build scalable and secure solutions. I am passionate about leveraging cutting-edge AI techniques to improve user experience and operational processes in telecommunications and software industries.

NAVEENKUMAR SUBRAMANIAM

AI Engineer, Full Stack Developer, App Developer, +1





I am an AI Engineer based in Kuala Lumpur with a solid background in full-stack software engineering and over five years of experience designing scalable systems. I have progressed from general software development to delivering enterprise-level projects, now specializing in AI-driven systems including LLM fine-tuning, voice AI, and intelligent automation. Currently, I focus on creating AI-powered chatbots and Caller Agent systems aimed at automating customer service and enhancing operational efficiency. My professional journey spans designing and developing systems for inventory management, communication APIs, mobile applications, and payment gateways. I thrive in collaborative environments involving frontend, backend, and network teams to build scalable and secure solutions. I am passionate about leveraging cutting-edge AI techniques to improve user experience and operational processes in telecommunications and software industries.…I am an AI Engineer based in Kuala Lumpur with a solid background in full-stack software engineering and over five years of experience designing scalable systems. I have progressed from general software development to delivering enterprise-level projects, now specializing in AI-driven systems including LLM fine-tuning, voice AI, and intelligent automation. Currently, I focus on creating AI-powered chatbots and Caller Agent systems aimed at automating customer service and enhancing operational efficiency. My professional journey spans designing and developing systems for inventory management, communication APIs, mobile applications, and payment gateways. I thrive in collaborative environments involving frontend, backend, and network teams to build scalable and secure solutions. I am passionate about leveraging cutting-edge AI techniques to improve user experience and operational processes in telecommunications and software industries.

Available to hire

I am an AI Engineer based in Kuala Lumpur with a solid background in full-stack software engineering and over five years of experience designing scalable systems. I have progressed from general software development to delivering enterprise-level projects, now specializing in AI-driven systems including LLM fine-tuning, voice AI, and intelligent automation. Currently, I focus on creating AI-powered chatbots and Caller Agent systems aimed at automating customer service and enhancing operational efficiency.

My professional journey spans designing and developing systems for inventory management, communication APIs, mobile applications, and payment gateways. I thrive in collaborative environments involving frontend, backend, and network teams to build scalable and secure solutions. I am passionate about leveraging cutting-edge AI techniques to improve user experience and operational processes in telecommunications and software industries.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Tamil

Fluent

Malay

Intermediate

Work Experience

AI Engineer at Wevo Sdn Bhd

June 1, 2025 - Present

At Wevo, I design and develop AI-powered chatbots and Caller Agent systems to automate common customer requests and reduce the need for human call center representatives. I fine-tuned lightweight LLM chatbots using LoRA and quantization for optimization, developed chatbot agents integrated with React Native frontends communicating with Python backend APIs, enabling efficient handling of FAQs, SIM activations, and payment info. Currently, I am working on an AI Voice Call Agent using PyTorch and Whisper, incorporating advanced AI techniques such as Voice Activity Detection, real-time transcription, speaker diarization, and natural language understanding for improved call center automation.

Software Engineer at Valyou Sdn Bhd

May 31, 2025 - August 27, 2025

At Valyou, I contributed to high-impact projects involving the design of system architectures and collaboration with multiple teams to build scalable and secure solutions. I was responsible for setting up CI/CD pipelines to automate QA and reduce production bugs. Key projects included real-time SIM inventory systems, APIs for SIM reload and customer plan management, SIM status monitoring via Celcom APIs, SMS broadcast systems handling OTPs, development of customer ID verification and notification modules, leading mobile app development for Hellosim and Ebyzaar with AWS backends, migrating database infrastructure from CentOS to RHEL 8, creating a custom in-house payment gateway reducing fees and ensuring PCI-DSS compliance, and implementing auditing modules for compliance.

Full Stack Developer at Pacific & Orient Global Technologies

December 31, 2022 - August 27, 2025

As a Full Stack Developer, I designed, developed, and optimized enterprise-level web and mobile solutions spanning frontend and backend technologies. I enhanced enterprise websites with PHP, CSS, and Next.js to improve responsiveness and user experience. I collaborated on iOS and Android mobile app development by updating and adding features and conducted UAT testing to ensure reliability. I also designed and implemented secure payment gateway integrations using Postman and third-party APIs to enable seamless transactions.