I am a passionate and results-driven social media professional with seven years of experience across both organic and paid channels. I excel in developing high-impact digital strategies, optimizing campaigns, and leveraging performance data to drive brand growth. Skilled in content creation, paid advertising, and managing multiple projects in fast-paced environments, I have a proven ability to deliver measurable results. Throughout my career, I have successfully managed social media accounts for various companies, created engaging content, led client meetings, and delivered detailed performance reports. I thrive in collaborative settings and continuously adapt to evolving social media trends to maximize audience engagement and ROI.

Kyle Thompson

I am a passionate and results-driven social media professional with seven years of experience across both organic and paid channels. I excel in developing high-impact digital strategies, optimizing campaigns, and leveraging performance data to drive brand growth. Skilled in content creation, paid advertising, and managing multiple projects in fast-paced environments, I have a proven ability to deliver measurable results. Throughout my career, I have successfully managed social media accounts for various companies, created engaging content, led client meetings, and delivered detailed performance reports. I thrive in collaborative settings and continuously adapt to evolving social media trends to maximize audience engagement and ROI.

Available to hire

I am a passionate and results-driven social media professional with seven years of experience across both organic and paid channels. I excel in developing high-impact digital strategies, optimizing campaigns, and leveraging performance data to drive brand growth. Skilled in content creation, paid advertising, and managing multiple projects in fast-paced environments, I have a proven ability to deliver measurable results.

Throughout my career, I have successfully managed social media accounts for various companies, created engaging content, led client meetings, and delivered detailed performance reports. I thrive in collaborative settings and continuously adapt to evolving social media trends to maximize audience engagement and ROI.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Work Experience

Social Media Specialist at MTC Media
January 1, 2024 - Present
Manage LinkedIn, TikTok, and Meta accounts to ensure consistent branding and audience engagement. Run and optimise Meta Ads to maximise reach, ROI, and precise audience targeting. Use Hootsuite and HubSpot to plan and manage monthly content calendars, and deliver targeted email marketing campaigns with effective segmentation and analysis. Create detailed monthly performance reports with actionable insights and lead client meetings to present strategies, campaign updates, and results.
Social Media Executive at Visualsoft LTD
January 1, 2024 - August 27, 2025
Develop strong expertise in paid advertising across Meta and Pinterest, creating and optimising high-performing campaigns tailored to diverse audiences. Conduct in-depth analytics and reporting to inform strategy and demonstrate ROI. Collaborate on content strategies and execute engaging, results-driven campaigns, working with over 30 companies across various industries.
Co-Founder & Social Media Manager at Magpie 24/7
January 1, 2017 - Present
Built and grew a football-focused social media page to over 250,000 followers. Produced, presented, and edited a weekly podcast while managing content across platforms including Facebook, Twitter, Instagram, Threads, TikTok, YouTube, and Spotify. Closely monitored trends and analytics to continually optimise engagement and audience growth.
Social Media Manager at North Spas
October 1, 2022 - August 27, 2025
Managed all social media accounts and optimised website content via WordPress to enhance brand visibility and user experience. Created and scheduled content, set up ad campaigns, and developed skills in paid advertising and Canva design. Participated in photography sessions to support content creation and learned to build and maintain an effective organic social media calendar.
Social Media Assistant at Red Kite Digital
April 1, 2022 - August 27, 2025
Worked with multiple clients, including North Spas who later hired me full-time. Gained valuable experience in social media management and Canva design. Developed confidence in creating compelling ad copy, collaborated closely with team members, and supported delivery of effective, visually engaging campaigns across various platforms.
Social Media & E-Commerce Manager at Phillips Pet Supplies
December 1, 2021 - August 27, 2025
Managed social media and e-commerce operations for an online pet business, overseeing content creation for Meta platforms and Mailchimp email campaigns. Scheduled orders, handled packaging, and maintained product listings across Shopify, Amazon, eBay, and Facebook Shop, ensuring smooth day-to-day operations and consistent brand presence across all sales channels.
Customer Service Advisor at Echo-U
June 1, 2018 - August 27, 2025
Worked in the social media department of a fast-paced environment, assisting DPD customers across Facebook and Twitter. Handled a high volume of inquiries daily, providing prompt professional support while resolving delivery issues and customer concerns. Sharpened skills in digital communication, conflict resolution, multitasking, and CRM tool usage.
Customer Assistant at Boundary Mills
February 1, 2017 - August 27, 2025
Provided customer service and sales support in a fast-paced retail environment during the busy holiday period, assisting shoppers with purchases and ensuring a positive in-store experience. Built confidence in customer interactions, communication skills and teamwork.

Education

BA Hons Social Media Management at University of Sunderland
January 1, 2019 - January 1, 2021
Level 2 & Level 3 Diploma in ICT at Resources LTD Apprenticeship
January 1, 2015 - January 1, 2017
GCSEs at John Spence Community High School
January 1, 2008 - January 1, 2014

Qualifications

Level 2 Diploma in ICT
January 1, 2015 - January 1, 2017
Level 3 Diploma in ICT
January 1, 2015 - January 1, 2017

Industry Experience

Media & Entertainment, Retail, Professional Services, Software & Internet, Transportation & Logistics