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Hi, I'm Scott Zhu, a Computer Science student at Indiana University passionate about IT support, web development, and cloud technologies. I enjoy troubleshooting technical issues and enhancing system performance to improve user experiences and operational reliability. During my internship at Generalety LLC, I developed skills in networking, website security, and CMS management, and worked extensively with programming languages like PHP, JavaScript, and SQL. I'm eager to continue growing in areas such as DevOps, cybersecurity, and software development.…Hi, I'm Scott Zhu, a Computer Science student at Indiana University passionate about IT support, web development, and cloud technologies. I enjoy troubleshooting technical issues and enhancing system performance to improve user experiences and operational reliability. During my internship at Generalety LLC, I developed skills in networking, website security, and CMS management, and worked extensively with programming languages like PHP, JavaScript, and SQL. I'm eager to continue growing in areas such as DevOps, cybersecurity, and software development.

Scott Zhu

Developer, Programmer, Web Developer, +2

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Hi, I'm Scott Zhu, a Computer Science student at Indiana University passionate about IT support, web development, and cloud technologies. I enjoy troubleshooting technical issues and enhancing system performance to improve user experiences and operational reliability. During my internship at Generalety LLC, I developed skills in networking, website security, and CMS management, and worked extensively with programming languages like PHP, JavaScript, and SQL. I'm eager to continue growing in areas such as DevOps, cybersecurity, and software development.…Hi, I'm Scott Zhu, a Computer Science student at Indiana University passionate about IT support, web development, and cloud technologies. I enjoy troubleshooting technical issues and enhancing system performance to improve user experiences and operational reliability. During my internship at Generalety LLC, I developed skills in networking, website security, and CMS management, and worked extensively with programming languages like PHP, JavaScript, and SQL. I'm eager to continue growing in areas such as DevOps, cybersecurity, and software development.

Available to hire

Hi, I’m Scott Zhu, a Computer Science student at Indiana University passionate about IT support, web development, and cloud technologies. I enjoy troubleshooting technical issues and enhancing system performance to improve user experiences and operational reliability.
During my internship at Generalety LLC, I developed skills in networking, website security, and CMS management, and worked extensively with programming languages like PHP, JavaScript, and SQL. I’m eager to continue growing in areas such as DevOps, cybersecurity, and software development.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

IT Support Intern at Generalety LLC

August 31, 2024 - August 27, 2025

Provided technical support for internal systems, diagnosing and configuring routers and servers to improve performance and reliability. Maintained and troubleshooted desktops and laptops to ensure minimal downtime. Improved website security by identifying vulnerabilities and applying secure coding practices in PHP. Assisted with CMS troubleshooting and backend updates for generalety.com, handling bug fixes and routine maintenance. Designed and maintained a Drupal-based internal portal featuring blogs, forums, events calendar with email and Google Calendar integration, webinars, and support pages.