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I am a Computer Science graduate with a strong foundation in full-stack web development and software engineering principles. I have hands-on experience building and deploying real-world applications, including a final-year project where I developed a web-based drug safety assessment tool. I am proficient in multiple programming languages and frameworks such as Java, C#, PHP, JavaScript, React, CSS, HTML, SQL, and cloud platforms including Microsoft Azure. I am passionate about creating scalable and user-focused software solutions that effectively address real-world challenges. Throughout my career, I have demonstrated my ability to work effectively in agile teams, solve complex technical problems, and maintain clear communication with stakeholders. My experience ranges from account management roles to technical support and software development, showing my adaptability and eagerness to learn new technologies quickly. I look forward to leveraging my skills in software engineering and contributing to projects that drive innovation and value.…I am a Computer Science graduate with a strong foundation in full-stack web development and software engineering principles. I have hands-on experience building and deploying real-world applications, including a final-year project where I developed a web-based drug safety assessment tool. I am proficient in multiple programming languages and frameworks such as Java, C#, PHP, JavaScript, React, CSS, HTML, SQL, and cloud platforms including Microsoft Azure. I am passionate about creating scalable and user-focused software solutions that effectively address real-world challenges. Throughout my career, I have demonstrated my ability to work effectively in agile teams, solve complex technical problems, and maintain clear communication with stakeholders. My experience ranges from account management roles to technical support and software development, showing my adaptability and eagerness to learn new technologies quickly. I look forward to leveraging my skills in software engineering and contributing to projects that drive innovation and value.

Moise Munyinga Muamba Hebburn

Web Developer, Programmer, Developer, +2

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I am a Computer Science graduate with a strong foundation in full-stack web development and software engineering principles. I have hands-on experience building and deploying real-world applications, including a final-year project where I developed a web-based drug safety assessment tool. I am proficient in multiple programming languages and frameworks such as Java, C#, PHP, JavaScript, React, CSS, HTML, SQL, and cloud platforms including Microsoft Azure. I am passionate about creating scalable and user-focused software solutions that effectively address real-world challenges. Throughout my career, I have demonstrated my ability to work effectively in agile teams, solve complex technical problems, and maintain clear communication with stakeholders. My experience ranges from account management roles to technical support and software development, showing my adaptability and eagerness to learn new technologies quickly. I look forward to leveraging my skills in software engineering and contributing to projects that drive innovation and value.…I am a Computer Science graduate with a strong foundation in full-stack web development and software engineering principles. I have hands-on experience building and deploying real-world applications, including a final-year project where I developed a web-based drug safety assessment tool. I am proficient in multiple programming languages and frameworks such as Java, C#, PHP, JavaScript, React, CSS, HTML, SQL, and cloud platforms including Microsoft Azure. I am passionate about creating scalable and user-focused software solutions that effectively address real-world challenges. Throughout my career, I have demonstrated my ability to work effectively in agile teams, solve complex technical problems, and maintain clear communication with stakeholders. My experience ranges from account management roles to technical support and software development, showing my adaptability and eagerness to learn new technologies quickly. I look forward to leveraging my skills in software engineering and contributing to projects that drive innovation and value.

Available to hire

I am a Computer Science graduate with a strong foundation in full-stack web development and software engineering principles. I have hands-on experience building and deploying real-world applications, including a final-year project where I developed a web-based drug safety assessment tool. I am proficient in multiple programming languages and frameworks such as Java, C#, PHP, JavaScript, React, CSS, HTML, SQL, and cloud platforms including Microsoft Azure. I am passionate about creating scalable and user-focused software solutions that effectively address real-world challenges.

Throughout my career, I have demonstrated my ability to work effectively in agile teams, solve complex technical problems, and maintain clear communication with stakeholders. My experience ranges from account management roles to technical support and software development, showing my adaptability and eagerness to learn new technologies quickly. I look forward to leveraging my skills in software engineering and contributing to projects that drive innovation and value.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

French

Advanced

Swahili

Advanced

Work Experience

Account Manager at Concentrix

September 30, 2022 - August 28, 2025

Managed a portfolio of Adobe's largest and most strategic partner accounts, ensuring consistent engagement and value realization from the Creative Cloud suite. Acted as main point of contact for clients, providing strategic guidance and maintaining strong long-term relationships. Conducted in-depth analysis of clients' business objectives to offer tailored Adobe solutions maximizing impact and ROI. Monitored account usage for optimal license utilization. Led end-to-end renewal process for software licences and identified upsell and cross-sell opportunities. Worked closely with internal teams to resolve client issues and maintained accurate documentation. Supported the achievement of sales targets by driving retention, revenue growth, and customer success.

Customer Service at Concentrix

July 31, 2020 - August 28, 2025

Handled customer inquiries via phone, email, and chat ensuring prompt resolution of product or service issues. Delivered exceptional support with empathy and professionalism. Recorded and monitored customer interactions accurately to ensure proper follow-up. Actively pursued unresolved issues and communicated progress updates, enhancing customer trust.

Partner Support Analyst at MFS Africas (currently Onafriq)

February 28, 2018 - August 28, 2025

Resolved help-desk tickets supporting the Support Manager to ensure smooth issue escalation and resolution. Monitored the mobile money platform for disruptions, conducted system testing and root cause analysis. Released failed or held transactions after issue resolution and escalated critical incidents with detailed documentation. Provided transparent updates to partners and training support to fellow analysts. Ensured accuracy and accountability in financial service ticket resolution.

IT Operator at UNHCR

August 31, 2013 - August 28, 2025

Entered refugees' data into the UNHCR Progress database on SQL Server ensuring up-to-date accurate records for case management. Assisted with basic network configuration and hardware/setup maintenance in collaboration with the network engineer.

IT Specialist Intern at EGMF (Malta Forest)

March 31, 2013 - August 28, 2025

Provided technical support resolving hardware, software, and other computer issues. Assisted in basic network administration tasks including configuration and troubleshooting. Performed routine maintenance such as installations, updates, and troubleshooting for hardware and software across PCs and peripherals.