I am a software developer with an MSc in Software Development and 2.5+ years of hands-on experience building scalable web applications using the MERN stack and Python. I’m currently seeking opportunities in the UK to leverage my full-stack skills, and I hold full rights to work on a Graduate Visa. I’m passionate about clean architecture, performance optimization, and delivering impact through robust, well-tested code.

Jagruti Santosh Khichi

I am a software developer with an MSc in Software Development and 2.5+ years of hands-on experience building scalable web applications using the MERN stack and Python. I’m currently seeking opportunities in the UK to leverage my full-stack skills, and I hold full rights to work on a Graduate Visa. I’m passionate about clean architecture, performance optimization, and delivering impact through robust, well-tested code.

Available to hire

I am a software developer with an MSc in Software Development and 2.5+ years of hands-on experience building scalable web applications using the MERN stack and Python.

I’m currently seeking opportunities in the UK to leverage my full-stack skills, and I hold full rights to work on a Graduate Visa. I’m passionate about clean architecture, performance optimization, and delivering impact through robust, well-tested code.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
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Expert
Expert
Expert
Expert
Expert
Expert
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Expert
Intermediate
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Work Experience

Customer Service Representative at Hastings Direct
October 1, 2025 - Present
First point of contact handling inbound customer calls; navigated multiple IT systems to process queries, resolve issues, and ensure compliance. Demonstrated strong communication, attention to detail, flexibility, and resilience in a fast-paced environment.
Customer Service Representative at AXO Student Living
September 1, 2024 - October 1, 2025
Managed inquiries from 200+ residents via phone, email, and in-person. Resolved housing, maintenance, billing, and technical issues with precise solutions. Provided technical support for Wi-Fi, student portal access, and room control systems.
Web Developer Associate at Accenture
February 1, 2022 - March 1, 2024
Spearheaded the development of 15+ scalable web applications using the MERN stack; architected 20+ reusable React components; integrated 10+ secure backend APIs; mentored a team of 5 junior developers; managed 100+ pull requests to ensure code quality and on-time delivery.
Trainee Developer at Tekno Point
October 1, 2021 - February 1, 2022
Optimized content workflows by integrating Adobe Experience Manager (AEM) and managing 50+ web components; built 10+ high-accessibility user interfaces using modern CSS and HTML5; facilitated Agile sprint goals through close coordination with cross-functional teams.

Education

MSc in Software Development at Coventry University
September 1, 2024 - September 1, 2025
Bachelor of Engineering (Information Technology) at Padmabhushan Vasantdada Patil Pratishthan's College of Engineering, Mumbai, India
August 1, 2017 - June 1, 2021

Qualifications

MongoDB for SQL Experts
April 1, 2024 - January 24, 2026
React.js Essential Training
April 1, 2024 - January 24, 2026
Node.js Essential Training
April 1, 2024 - January 24, 2026
Learning npm: A Package Manager
April 1, 2024 - January 24, 2026
Project Management: Healthcare Projects
November 1, 2021 - January 24, 2026

Industry Experience

Software & Internet, Professional Services, Education