I am a multi-media artist with over five years of experience in branding, apparel graphics, digital content, and client relations. I thrive in collaborative environments, building meaningful connections, and bringing a colorful and a big don't-take-yourself-too-seriously attitude to life through my studio, Carnival Inc. I spent 5 years managing everything from daily customer requests and order issues to fulfillment coordination, live event support, and problem-solving under pressure. I bring the same focus and creativity to customer service as I do to my illustrations — and I genuinely enjoy both sides of the process! I am part French and English, and was lucky enough to grow up in the French Alps - making the mountains and the natural world a big part of my life. In 2023 I moved to Lisbon to be closer to the ocean, take on new challenges and connect with like-minded creatives. I’m also a qualified safari guide and environmental educator trained in South Africa for over three years.

Matilda Carne

I am a multi-media artist with over five years of experience in branding, apparel graphics, digital content, and client relations. I thrive in collaborative environments, building meaningful connections, and bringing a colorful and a big don't-take-yourself-too-seriously attitude to life through my studio, Carnival Inc. I spent 5 years managing everything from daily customer requests and order issues to fulfillment coordination, live event support, and problem-solving under pressure. I bring the same focus and creativity to customer service as I do to my illustrations — and I genuinely enjoy both sides of the process! I am part French and English, and was lucky enough to grow up in the French Alps - making the mountains and the natural world a big part of my life. In 2023 I moved to Lisbon to be closer to the ocean, take on new challenges and connect with like-minded creatives. I’m also a qualified safari guide and environmental educator trained in South Africa for over three years.

Available to hire

I am a multi-media artist with over five years of experience in branding, apparel graphics, digital content, and client relations. I thrive in collaborative environments, building meaningful connections, and bringing a colorful and a big don’t-take-yourself-too-seriously attitude to life through my studio, Carnival Inc. I spent 5 years managing everything from daily customer requests and order issues to fulfillment coordination, live event support, and problem-solving under pressure. I bring the same focus and creativity to customer service as I do to my illustrations — and I genuinely enjoy both sides of the process!

I am part French and English, and was lucky enough to grow up in the French Alps - making the mountains and the natural world a big part of my life. In 2023 I moved to Lisbon to be closer to the ocean, take on new challenges and connect with like-minded creatives. I’m also a qualified safari guide and environmental educator trained in South Africa for over three years.

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Language

English
Fluent
French
Fluent
Portuguese
Beginner

Work Experience

Head of Customer Service, Design, Marketing and Events at Bro! Clothing (brocystore.com)
January 1, 2025 - August 28, 2025
Led customer service operations resolving enquiries (tracking, exchanges, returns, complaints) with warehouse and shipping teams. Managed e-commerce platforms (Shopify & OrderWise), online shop maintenance, and inventory. Oversaw event stall management including staff, build and break down, travel and stock logistics, and on-site sales. Supported warehouse logistics including stock intake, restocking, order prep, and dispatch coordination. Head of social media platforms and content creation.
Freelance Illustrator, Muralist & Motion Designer
January 1, 2022 - Present
Creating illustrations, motion animations, character designs, custom painted skate decks, free-hand painted murals, and branding for personal and client work. Collaborating with independent brands, musicians, and creative teams.
Content Creation Management at Sausage Tree Safari Camp (sausagetree.co.za)
January 1, 2021 - Present
Shadowed and assisted editorial team with research, interviews, and social media content.
Bartender at The Cowley Retreat (UK)
December 31, 2019 - August 28, 2025
Bartender & Waitress at The Frog Mill Inn (UK)
December 31, 2019 - August 28, 2025
Barista & Front of House at The Old Bailey (New Zealand)
December 31, 2016 - August 28, 2025
Editorial Intern at DAZED
March 1, 2016 - August 28, 2025
Two-month internship assisting editorial team.
Cashier at Carrefour (Courchevel, France)
December 31, 2015 - August 28, 2025
Front of House at Sausage Tree Safari Camp (South Africa)
December 31, 2015 - August 28, 2025

Education

MA Design & Visual Culture at IADE Lisboa - Portugal
January 1, 2023 - January 1, 2025
BA Communications, Media & Culture – First Class Honours at Oxford Brookes University - UK
January 1, 2016 - January 1, 2019
French Baccalaureate – Economics & Sociology at Lycée Ambroise Croizat - France
January 1, 2015 - August 28, 2025

Qualifications

FGASA Level 1 Field Guide Training
January 1, 2020 - January 1, 2021

Industry Experience

Retail, Media & Entertainment, Travel & Hospitality, Education, Consumer Goods