I'm a multidisciplinary digital professional with over 15 years of experience spanning e-commerce, digital marketing, project management, and operations—particularly within the wellness, beauty and lifestyle industries. With a strong background in project management, systems optimisation and client experience, I thrive in roles that bridge strategy with service. I am passionate about empowering individuals and teams to do their job confidently, build initiative, enhance performance and align with business growth. Purpose-driven, tech-savvy and intuitive by nature, I often guide others in all that I do whether in a personal or professional setting, and keeping on track for seamless execution. I'm committed to supporting like-minded brands and global teams through impactful business development initiatives.

Kara Conroy

I'm a multidisciplinary digital professional with over 15 years of experience spanning e-commerce, digital marketing, project management, and operations—particularly within the wellness, beauty and lifestyle industries. With a strong background in project management, systems optimisation and client experience, I thrive in roles that bridge strategy with service. I am passionate about empowering individuals and teams to do their job confidently, build initiative, enhance performance and align with business growth. Purpose-driven, tech-savvy and intuitive by nature, I often guide others in all that I do whether in a personal or professional setting, and keeping on track for seamless execution. I'm committed to supporting like-minded brands and global teams through impactful business development initiatives.

Available to hire

I’m a multidisciplinary digital professional with over 15 years of experience spanning e-commerce, digital marketing, project management, and operations—particularly within the wellness, beauty and lifestyle industries. With a strong background in project management, systems optimisation and client experience, I thrive in roles that bridge strategy with service.

I am passionate about empowering individuals and teams to do their job confidently, build initiative, enhance performance and align with business growth. Purpose-driven, tech-savvy and intuitive by nature, I often guide others in all that I do whether in a personal or professional setting, and keeping on track for seamless execution. I’m committed to supporting like-minded brands and global teams through impactful business development initiatives.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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Language

English
Fluent

Work Experience

E-Commerce Consultant & Digital Project Manager
September 1, 2019 - Present
Partnering with purpose-driven brands across health and wellness, hospitality, and local government sectors to manage digital projects, optimise operations and enhance customer experiences. Supporting others to succeed through project management, hands-on training, clear process documentation and leadership by example. Combining strategy, systems thinking and empowering communication to help teams work more effectively and confidently. Overseeing end-to-end e-Commerce operations including product launches, sales funnels, and customer journey optimisation. Collaborating with clients to implement digital strategy, streamline workflows, and improve efficiency, user experience, and brand impact. Coordinating small cross-functional teams and training in-house staff on platforms, tools and procedures to build confidence and capability. Providing creative direction and executing specialised digital projects aligned to business goals. Delivering responsive customer service and technical suppor
Digital Marketing Executive (In-house & Freelance) at The Beauty Chef
September 1, 2022 - August 30, 2025
Key player in The Beauty Chef’s digital and marketing growth, applying skills in project management and customer service to support the company’s international expansion. Successfully managed website redesigns, international retail e-Commerce launches, and product marketing campaigns. Developed a skin and gut health product prescription tool driving increased customer engagement and sales. Led implementation of internal processes to improve team efficiency focusing on optimising service quality and response times. Worked across digital campaigns, social media management, and email marketing ensuring the company’s online presence matched its high standards for customer interaction.
Digital Project Manager at GoodnessMe Box
April 1, 2017 - August 30, 2025
Joined a rapidly growing health and wellness startup responsible for overseeing operations, logistics and project delivery, emphasising ensuring high-quality experiences for online customers and seamless event execution. Managed logistics and execution of four successful large-scale events including the GoodnessMe Box Wholefood Night Markets catering to between 600-1500 guests. Led website migrations and updates ensuring smooth transitions and high functionality for customer interaction. Collaborated with multiple teams to create engaging social media and digital marketing campaigns aligned with the brand’s core values. Organised logistics, inventory management and customer communications to ensure smooth operations across all departments.
Operations Manager at GoodnessMe Box
December 1, 2015 - August 30, 2025
Responsible for day-to-day operations including warehouse management, stock control, and ensuring excellent customer service. Coordinated all logistics from product packaging to final delivery maintaining efficiency and service quality. Managed customer service operations resolving issues and ensuring timely communication with clients. Collaborated with various teams to maintain inventory accuracy and ensure stock levels met customer demand. Played a key role in ensuring that all departments worked cohesively creating a smooth operational flow.

Education

Overe Practitioner in Specialised Kinesiology at Overe
January 1, 2023 - January 1, 2023
Foundational Training in Kinesiology (ICPKP) at The Byron Kinesiology Centre
March 1, 2021 - June 1, 2022
Diploma in Hospitality Management at St Patrick’s Business College
January 1, 2006 - January 1, 2006

Qualifications

Add your qualifications or awards here.

Industry Experience

Consumer Goods, Government, Healthcare, Travel & Hospitality, Retail, Other