I am a Data Analyst and aspiring Data Scientist with over 3 years of experience in telecommunications and software development, specializing in processing large-scale structured and unstructured datasets, building end-to-end data pipelines, and developing predictive models, network performance analytics, and operational KPI reporting. I am proficient in Python, Golang, Java, SQL, Power BI, PySpark, and machine learning, and I translate analytical insights into actionable business recommendations. I enjoy collaborating with cross-functional teams to design end-to-end analytical solutions, improve network visibility, and deliver data-driven decisions. I am passionate about data quality, continuous improvement of telco analytics frameworks, and exploring cloud technologies and real-time analytics to support strategic decision-making.

Hnin Wai Khaing

I am a Data Analyst and aspiring Data Scientist with over 3 years of experience in telecommunications and software development, specializing in processing large-scale structured and unstructured datasets, building end-to-end data pipelines, and developing predictive models, network performance analytics, and operational KPI reporting. I am proficient in Python, Golang, Java, SQL, Power BI, PySpark, and machine learning, and I translate analytical insights into actionable business recommendations. I enjoy collaborating with cross-functional teams to design end-to-end analytical solutions, improve network visibility, and deliver data-driven decisions. I am passionate about data quality, continuous improvement of telco analytics frameworks, and exploring cloud technologies and real-time analytics to support strategic decision-making.

Available to hire

I am a Data Analyst and aspiring Data Scientist with over 3 years of experience in telecommunications and software development, specializing in processing large-scale structured and unstructured datasets, building end-to-end data pipelines, and developing predictive models, network performance analytics, and operational KPI reporting.

I am proficient in Python, Golang, Java, SQL, Power BI, PySpark, and machine learning, and I translate analytical insights into actionable business recommendations. I enjoy collaborating with cross-functional teams to design end-to-end analytical solutions, improve network visibility, and deliver data-driven decisions. I am passionate about data quality, continuous improvement of telco analytics frameworks, and exploring cloud technologies and real-time analytics to support strategic decision-making.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
See more

Language

English
Fluent
Burmese
Fluent

Work Experience

Software Engineer
December 31, 2020 - September 1, 2025
Engineered and optimized backend applications using Go (Golang) and PHP, improving system performance and scalability by 20%. Implemented machine learning algorithms such as Random Forest and SVM to improve prediction accuracy by 15% and automated reporting, saving over 20 hours monthly. Managed enterprise databases including PostgreSQL, MySQL, MongoDB, and Oracle that handled over 1 million records, improving query speed by 30%. Improved UI performance by reducing load times by 25% and resolved recurring bugs. Resolved more than 15 software issues per sprint, enhancing product reliability and Agile team efficiency.
Software Engineer at CDE Company Limited
May 1, 2020 - May 1, 2020
Developed automated code-generation pipelines using Golang, Python, and Java to streamline software development workflows; integrated machine learning algorithms to evaluate and enhance model accuracy and reliability; automated data extraction and report generation, reducing manual reporting time; collaborated with analysts and engineers to improve data pipelines, reporting reliability, and data integrity.
Data Analyst at Mytel Telecommunication Company
June 1, 2024 - June 1, 2024
Collected, cleaned, and integrated large-scale datasets; designed and maintained Power BI dashboards and KPI reports for churn, ARPU, and revenue; conducted contact centre analytics to identify drivers of customer behavior and satisfaction; improved retention accuracy; collaborated with data engineers to enhance data pipelines and reporting reliability; delivered data-driven insights for executive decisions; supported management reporting with BI and compliance dashboards.
Data Scientist (Applied ML & Analytics) at Mytel Telecommunication Company
September 1, 2022 - June 30, 2024
Cleaned and transformed telecom data using SQL, Python, and Excel to identify performance issues, outages, and customer-impacting trends. Improved customer retention by 19% through churn segmentation and cohort analysis, and performed root-cause analysis on complaints to reduce repeated issues by 15%. Collaborated with Network Engineering, Customer Care, and IT to translate business needs into analytical insights, reducing manual reporting time by 18%. Conducted churn analysis and time-series forecasting to identify high-risk groups and inform retention strategies. Designed and automated interactive Power BI dashboards to visualize KPIs such as churn rate, network usage, ARPU, and customer satisfaction trends; presented insights to management to drive network performance and customer experience improvements.
Software Engineer at CDE Company Limited
April 1, 2019 - May 20, 2020
Implemented end-to-end data-driven projects across finance, healthcare, entertainment, and e-commerce, applying machine learning and BI techniques to solve real-world challenges. Contributed to a sentiment-driven product recommendation and sales insight system for e-commerce; built an NLP pipeline and deployed the model via FastAPI/Flask with interactive dashboards to visualize real-time sentiment trends and sales performance.

Education

MSc Data Science at Teesside University, Singapore Campus
January 1, 2024 - December 31, 2025
MSc Computer Science at University of Computer Studies, Myanmar
January 1, 2021 - December 31, 2023
BSc Computer Science at University of Computer Studies, Myanmar
January 1, 2014 - December 31, 2019
Master of Science in Data Science at Teesside University (UK) – Amity Global Institute, Singapore
January 1, 2024 - January 1, 2025
Master of Computer Science at University of Computer Studies, Pathein (Myanmar)
January 1, 2021 - January 1, 2023
Bachelor of Computer Science at University of Computer Studies, Pathein (Myanmar)
January 1, 2015 - January 1, 2019
Master of Science in Data Science at Teesside University (UK) – Amity Global Institute, Singapore
January 1, 2024 - December 31, 2025
Master of Computer Science at University of Computer Studies, Pathein (Myanmar)
January 1, 2021 - December 31, 2023
Bachelor of Computer Science at University of Computer Studies, Pathein (Myanmar)
January 1, 2015 - December 31, 2019

Qualifications

Decision Making on Green Food Packaging
January 1, 2022 - September 1, 2025
Java Standard Edition, Spring Framework & Angular Framework (Java Developer Class)
January 11, 2030 - September 1, 2025
Analyzing Data with Microsoft SQL, Power BI and Python
October 5, 2024 - February 8, 2025
Decision Making on Green Food Packaging – Journal Presentation
January 1, 2023 - January 1, 2023
Analyzing Data with Microsoft SQL Server, Power BI and Python
January 1, 2025 - January 1, 2025
Java Standard Edition Programming (JDC Academy)
January 1, 2022 - January 1, 2022
Best Student Award (Teesside University)
January 1, 2025 - January 1, 2025
Java Standard Edition Programming (Oracle Academy)
January 1, 2022 - December 16, 2025
Analyzing Data with Microsoft SQL Power BI & Python
January 1, 2025 - December 16, 2025
Best Student Award
January 1, 2025 - December 16, 2025

Industry Experience

Financial Services, Healthcare, Retail, Software & Internet, Telecommunications, Professional Services