I am a versatile Full-Stack Software Engineer with over 10 years of experience architecting and developing end-to-end solutions. My expertise lies deeply in backend development and database engineering, particularly with Oracle PL/SQL and MS SQL Server. I excel at designing high-performance data layers, building robust APIs, and integrating complex systems such as MES, ERP, and SCADA. I am also proficient in frontend development with JavaScript and ASP.NET, delivering seamless user experiences. With a proven ability to lead full software development lifecycles from concept to deployment, I thrive in fast-paced environments driving efficiency and innovation.

Randa Dergham

I am a versatile Full-Stack Software Engineer with over 10 years of experience architecting and developing end-to-end solutions. My expertise lies deeply in backend development and database engineering, particularly with Oracle PL/SQL and MS SQL Server. I excel at designing high-performance data layers, building robust APIs, and integrating complex systems such as MES, ERP, and SCADA. I am also proficient in frontend development with JavaScript and ASP.NET, delivering seamless user experiences. With a proven ability to lead full software development lifecycles from concept to deployment, I thrive in fast-paced environments driving efficiency and innovation.

Available to hire

I am a versatile Full-Stack Software Engineer with over 10 years of experience architecting and developing end-to-end solutions. My expertise lies deeply in backend development and database engineering, particularly with Oracle PL/SQL and MS SQL Server. I excel at designing high-performance data layers, building robust APIs, and integrating complex systems such as MES, ERP, and SCADA.

I am also proficient in frontend development with JavaScript and ASP.NET, delivering seamless user experiences. With a proven ability to lead full software development lifecycles from concept to deployment, I thrive in fast-paced environments driving efficiency and innovation.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

Arabic
Fluent
English
Advanced

Work Experience

Full-Stack Developer / MES Engineer at INDEFF FZ-LLC
August 1, 2022 - Present
Led the end-to-end development and implementation of Manufacturing Execution Systems (MES), including designing backend database architecture in MS SQL Server and building front-end operational dashboards. Engineered RESTful APIs and WCF services for real-time data exchange between MES, SCADA, and ERP systems. Designed and optimized SQL Server databases with complex T-SQL queries, stored procedures, and functions for a generic MES-ERP framework, enhancing inventory and work order management across multiple plants. Developed interactive web-based dashboards and reporting modules using JavaScript and CSS for production data visualization and audit trails.
Senior Software Engineer at Syriatel Telecommunication Company
February 1, 2022 - September 1, 2025
Led the full software development lifecycle for billing and customer service platform modules, overseeing requirements analysis, database design, front-end implementation, and testing. Served as primary Oracle PL/SQL expert, designing partitioned schemas, optimizing complex queries, and developing packages and triggers to handle high-volume transaction processing for the TABS billing system. Developed Unix shell scripts to automate ETL processes and facilitate seamless enterprise system integrations. Key projects included developing Luna Nova customer service platform backend and front-end modules, enhancing Syriatel’s digital self-service channels by building backend APIs and database procedures to support customer functionalities.
Full-Stack Developer / MES Engineer at INDEFF FZ-LLC
August 1, 2022 - Present
Led end-to-end development and implementation of Manufacturing Execution Systems (MES), designing backend database architecture in MS SQL Server and front-end user interfaces for operational dashboards. Engineered RESTful APIs and WCF services with C# and .NET for real-time data exchange between MES, SCADA, and ERP systems, automating critical business processes. Architected and optimized SQL Server databases, writing complex T-SQL queries, stored procedures, and functions powering a generic MES-ERP framework to streamline inventory and work order management across multiple plants. Developed and maintained interactive web-based dashboards and reporting modules using JavaScript and CSS to visualize production data and provide audit trails.
Senior Software Engineer at Syriatel Telecommunication Company
February 1, 2022 - September 1, 2025
Owned complete development lifecycle for major billing and customer service platform modules, including requirements analysis, database design, front-end implementation, and testing. Served as primary Oracle PL/SQL expert, designing partitioned schemas, optimizing complex queries using Explain Plan, developing sophisticated packages and triggers to handle high-volume transaction processing for the TABS billing system. Developed Unix shell scripts for ETL processes and file automation, ensuring seamless data flow between different enterprise systems. Key projects included Luna Nova Customer Service Platform with Oracle PL/SQL backend and AngularJS & ASP.NET front-end; Syriatel Digital Self-Service Channels enhancing website, mobile app, and USSD services by developing backend APIs and database procedures for customer functionalities.

Education

Master of Web Sciences at Syrian Virtual University
January 1, 2016 - January 1, 2021
Bachelor's Degree in Information Technology Engineering (Software Engineering) at Yarmouk Private University
January 1, 2009 - January 1, 2014
Master of Web Sciences at Syrian Virtual University
January 1, 2016 - January 1, 2021
Bachelor’s Degree in Information Technology Engineering (Software Engineering) at Yarmouk Private University
January 1, 2009 - January 1, 2014

Qualifications

Linux Essentials
January 1, 2019 - September 1, 2025
Stress Management
January 1, 2019 - September 1, 2025
Dynamic Communication Strategies
January 1, 2020 - September 1, 2025
Linux Essentials
January 1, 2019 - September 1, 2025
Stress Management
January 1, 2019 - September 1, 2025
Dynamic Communication Strategies
January 1, 2020 - September 1, 2025

Industry Experience

Manufacturing, Telecommunications, Software & Internet