I am a well-organized professional with over 5 years of experience in media distribution, customer service, and project management. I have a strong track record in securing international media exposure, developing social media channels, and managing operational logistics. My skills blend organizational expertise with creative problem-solving and teamwork, all while maintaining a keen attention to detail. I am fluent in English and Greek, with intermediate proficiency in French. My background includes working in media, entertainment, retail, and hospitality sectors, equipping me with a diverse understanding and ability to thrive in dynamic environments. I am passionate about leveraging my skills to support and enhance operational success and creative projects.

Fabiola Alliu

I am a well-organized professional with over 5 years of experience in media distribution, customer service, and project management. I have a strong track record in securing international media exposure, developing social media channels, and managing operational logistics. My skills blend organizational expertise with creative problem-solving and teamwork, all while maintaining a keen attention to detail. I am fluent in English and Greek, with intermediate proficiency in French. My background includes working in media, entertainment, retail, and hospitality sectors, equipping me with a diverse understanding and ability to thrive in dynamic environments. I am passionate about leveraging my skills to support and enhance operational success and creative projects.

Available to hire

I am a well-organized professional with over 5 years of experience in media distribution, customer service, and project management. I have a strong track record in securing international media exposure, developing social media channels, and managing operational logistics. My skills blend organizational expertise with creative problem-solving and teamwork, all while maintaining a keen attention to detail.

I am fluent in English and Greek, with intermediate proficiency in French. My background includes working in media, entertainment, retail, and hospitality sectors, equipping me with a diverse understanding and ability to thrive in dynamic environments. I am passionate about leveraging my skills to support and enhance operational success and creative projects.

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Language

English
Fluent
Greek, Modern
Fluent
French
Intermediate

Work Experience

Customer Experience Representative – Operations at Indigo Books & Music
June 30, 2024 - September 4, 2025
Supported daily operations before and after store hours, ensuring smooth workflow across departments. Conducted inventory counts, managed stock replenishment, product returns, and merchandise processing. Applied merchandising standards to create visually appealing store displays.
Media Distribution Coordinator at ICARUS Sports
July 1, 2023 - September 4, 2025
Secured media exposure for international sporting events by liaising with broadcasters and managing media advisories. Developed and maintained social media channels, growing online engagement. Supervised media report preparation, tracking airings and broadcast data. Assigned work to Distribution Assistants and trained new hires.
Media Distribution Associate at ICARUS Sports
January 31, 2023 - September 4, 2025
Collaborated with media outlets to promote international sports events, arranging interviews and media exposure. Collected and analyzed broadcast data, delivering detailed media reports to clients. Maintained social media accounts and responded to inquiries from media partners.
Bilingual Customer Service Representative at TTEC - Assigned To Booking.com
October 1, 2020 - September 4, 2025
Provided accurate information on rates, policies, and availability to customers, building strong relationships. Processed booking modifications, cancellations, and refunds, resolving guest inquiries and complaints efficiently.
Hotel Reconfirmations Consultant at Excite Holidays
February 28, 2019 - September 4, 2025
Confirmed hotel reservations, proactively resolving potential issues and maintaining booking accuracy. Met and exceeded key performance indicators for customer satisfaction and administrative efficiency.
LSP - Location Support Personnel at Helie Film Support
July 1, 2016 - September 4, 2025
Performed location support duties including road clearing, lettering notifications, and crew support for feature films and TV series.
Community Interpreter at MCIS Language Services
July 1, 2016 - September 4, 2025
Facilitated oral communication between Greek and English speakers, ensuring accurate and culturally sensitive interpretations.
Volunteer - Festival Filmmaker Host and Neighborhood Liaison at TIFF
July 1, 2016 - September 4, 2025
Hosted international filmmakers during the festival, assisting with logistics and event participation. Promoted volunteering for TIFF. Translated documents from English to Greek.
Administrative Assistant at Octapixx Worldwide
September 1, 2013 - September 4, 2025
Coordinated delivery of broadcast materials, maintaining communication between producers and international buyers. Managed office operations and prepared content for media markets.
Customer Experience Representative – Operations at Indigo Books & Music
June 30, 2024 - September 4, 2025
Supported daily operations before and after store hours to ensure smooth workflow across departments. Conducted inventory counts, managed stock replenishment, processed product returns and merchandise. Applied merchandising standards to create visually appealing store displays.
Media Distribution Coordinator at ICARUS Sports
July 31, 2023 - September 4, 2025
Secured media exposure for international sporting events by liaising with broadcasters and managing media advisories. Developed and maintained social media channels to grow online engagement. Supervised media report preparation, tracking airings and broadcast data. Assigned tasks to Distribution Assistants and trained new hires.
Media Distribution Associate at ICARUS Sports
January 31, 2023 - September 4, 2025
Collaborated with media outlets to promote international sports events, arranging interviews and media exposure. Collected and analyzed broadcast data, delivering detailed media reports to clients. Maintained social media accounts and responded to inquiries from media partners.
Bilingual Customer Service Representative at TTEC - Assigned To Booking.com
October 31, 2020 - September 4, 2025
Provided accurate information on rates, policies, and availability to customers, building strong relationships. Processed booking modifications, cancellations, and refunds while efficiently resolving guest inquiries and complaints.
Hotel Reconfirmations Consultant at Excite Holidays
February 28, 2019 - September 4, 2025
Confirmed hotel reservations, proactively resolved potential issues, and maintained booking accuracy. Consistently met and exceeded key performance indicators for customer satisfaction and administrative efficiency.
LSP (Location Support Personnel) at Helie Film Support
July 31, 2016 - September 4, 2025
Performed location support duties including road clearing, lettering notifications, and crew support for feature films and TV series.
Community Interpreter at MCIS Language Services
July 31, 2016 - September 4, 2025
Facilitated oral communication between Greek and English speakers ensuring accurate and culturally sensitive interpretations.
Festival Filmmaker Host / Neighborhood Liaison / Volunteer Translator at TIFF
July 31, 2016 - September 4, 2025
Hosted international filmmakers during the festival, assisting with logistics and event participation. Promoted volunteering for TIFF and translated documents from English to Greek.
Administrative Assistant at Octapixx Worldwide
September 30, 2013 - September 4, 2025
Coordinated delivery of broadcast materials and maintained communication between producers and international buyers. Managed office operations and prepared content for media markets.

Education

Certificate in Business of Television & Film at Centennial College
January 11, 2030 - July 1, 2016
Bachelor of Fine Arts: Film Production (Honors) at York University
January 11, 2030 - October 1, 2012
Certificate in Business of Television & Film at Centennial College
January 11, 2030 - July 1, 2016
Bachelor of Fine Arts: Film Production (Honors) at York University
January 11, 2030 - October 1, 2012

Qualifications

The Fundamentals of Digital Marketing - Google Digital Garage
January 11, 2030 - September 4, 2025
Introduction to Digital Journalism - Reuters
January 11, 2030 - September 4, 2025
Script Reading and Reporting with Clive Frayne - National Film and Television School (NFTS)
January 11, 2030 - September 4, 2025
The Fundamentals of Digital Marketing - Google Digital Garage
January 11, 2030 - September 4, 2025
Introduction to Digital Journalism - Reuters
January 11, 2030 - September 4, 2025
Script Reading and Reporting with Clive Frayne - National Film and Television School (NFTS)
January 11, 2030 - September 4, 2025

Industry Experience

Media & Entertainment, Retail, Travel & Hospitality, Professional Services, Education