Available to hire
I am a results-driven ICT Officer and Instructional Designer with 8 years of experience in e-learning development, IT support, and instructional design.
I am passionate about utilizing technology to improve education and organizational efficiency, and I am currently pursuing an MBA in Management Information Systems to deepen my expertise in IT operations and project management.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
Work Experience
ICT Officer & Instructional Designer at JKUAT – School of Open Distance and eLearning
January 1, 2012 - PresentAs ICT Officer & Instructional Designer, I develop and evaluate e-learning courses and multimedia content, train faculty on Moodle, support content development using Adobe Captivate and Articulate Storyline, manage LMS and ERP databases, assist students with course enrollment and progress tracking, and maintain ICT infrastructure including websites built with CSS, HTML, WordPress, Next.js and React.js.
E-Content Developer at Neo-Data Systems
January 1, 2012 - September 10, 2025Digitized and developed instructional content using LaTeX editors, produced educational videos with Adobe Captivate, conducted database administration and data analysis with SPSS, PSPP and Excel, compiled reports, and provided customer support.
Industrial Attachment - E-Learning Department & ICT Directorate at JKUAT – E-Learning Department & ICT Directorate
December 1, 2010 - September 10, 2025Assisted in digitizing course materials with LaTeX and supported computer maintenance and networking.
Personal Secretary & Assistant IT Tutor at Three-Gee Generation Infotech Services
December 1, 2008 - September 10, 2025Managed administrative and secretarial functions, maintained office records and client documentation, trained students in basic IT and computer applications, and provided IT support and troubleshooting.
ICT Officer & Instructional Designer at JKUAT – School of Open Distance and eLearning
January 1, 2012 - PresentDevelop and evaluate eLearning courses, instructional materials, and multimedia content; train faculty and staff on the Learning Management System (Moodle); support content development using Adobe Captivate, Articulate Storyline, Illustrator, and Photoshop; manage and upload e-learning content and instructional materials on the LMS; administer and maintain student and faculty databases (ERP & LMS systems); assist students with course enrollment, track progress, and provide technical support; develop and manage websites using CSS, HTML, WordPress, Canva, Next.js, and React.js; install, configure, and support ICT hardware and software; handle customer support services via email and calls.
E-Content Developer at Neo- Data Systems
January 1, 2012 - September 10, 2025Digitized and developed instructional content using LaTeX editors (LyX, Bakoma); produced educational videos using Adobe Captivate; conducted database administration, data entry, and analysis using SPSS, PSPP, and Excel; compiled reports based on analyzed data; provided customer support services.
E-Learning Department & ICT Directorate Assistant at JKUAT – E-Learning Department & ICT Directorate
December 31, 2010 - September 10, 2025Assisted in digitizing course materials using LaTeX editors; supported computer maintenance and networking; performed other assigned ICT-related tasks.
Personal Secretary & Assistant IT Tutor at Three-Gee Generation Infotech Services
December 31, 2008 - September 10, 2025Managed administrative and secretarial functions; maintained office records and client documentation; trained students in basic IT and computer applications; provided IT support, networking, and troubleshooting.
ICT Officer & Instructional Designer at JKUAT – School of Open Distance and eLearning
January 1, 2012 - PresentDesign, develop, and evaluate e-learning courses and multimedia content in collaboration with educators and content developers. Train and orient faculty and staff on the Moodle LMS; provide ongoing technical support. Support content development using Adobe Captivate, Articulate Storyline, Illustrator, and Photoshop; manage and upload e-learning content on the LMS. Administer student and faculty databases (ERP & LMS) and assist students with course enrollment and progress tracking. Develop and manage websites (CSS, HTML, WordPress, Canva, Next.js, React.js). Produce and edit video content using Adobe Premiere Pro, Camtasia, and Loom. Install, configure, and support ICT hardware and software; handle customer support via email and phone.
E-Content Developer at Neo-Data Systems
January 1, 2012 - September 16, 2025Digitized and developed instructional content using LaTeX editors; produced educational videos with Adobe Captivate. Conducted database administration, data entry, and analysis using SPSS, PSPP, and Excel; compiled reports based on analyzed data. Provided customer support services.
Industrial Attachment at JKUAT – E-Learning Department & ICT Directorate
December 1, 2010 - September 16, 2025Assisted in digitizing course materials using LaTeX editors; supported computer maintenance and networking; performed other ICT-related tasks.
Personal Secretary & Assistant IT Tutor at Three-Gee Generation Infotech Services
December 1, 2008 - September 16, 2025Managed administrative and secretarial functions; maintained office records and client documentation; trained students in basic IT and computer applications; provided IT support, networking, and troubleshooting.
Education
Bachelor of Science in Information Technology at JKUAT
January 11, 2030 - September 10, 2025BSc in Information Technology – 2nd Class Honors (Upper Division) at JKUAT
January 11, 2030 - September 10, 2025BSc in Information Technology at JKUAT
January 11, 2030 - September 16, 2025Qualifications
MBA in Management Information Systems (MIS)
January 11, 2030 - September 10, 2025Cybersecurity and Emerging Technologies Awareness – IBM & ICT Authority Kenya
January 11, 2030 - September 10, 2025Introduction to Cybersecurity – IBM SkillsBuild
January 11, 2030 - September 10, 2025Introduction to Critical Infrastructure Protection (ICIP) – Opswat Academy
January 11, 2030 - September 10, 2025IT Technician Support – Alison
January 11, 2030 - September 10, 2025Digital Education for University – Skills for Prosperity Kenya
January 11, 2030 - September 10, 2025Moodle Course for Instructors – Kenya Education Network (KENET)
January 11, 2030 - September 10, 2025HIV/AIDS Trainer & Counselor Certification – Summit View Institute
January 11, 2030 - September 10, 2025MBA in Management Information Systems (MIS)
January 11, 2030 - September 10, 2025Cybersecurity and Emerging Technologies Awareness
January 11, 2030 - September 10, 2025Introduction to Cybersecurity
January 11, 2030 - September 10, 2025Introduction to Critical Infrastructure Protection (ICIP)
January 11, 2030 - September 10, 2025IT Technician Support
January 11, 2030 - September 10, 2025Digital Education for University – Skills for Prosperity Kenya
January 11, 2030 - September 10, 2025Moodle Course for Instructors – Kenya Education Network (KENET)
January 11, 2030 - September 10, 2025HIV/AIDS Trainer & Counselor Certification – Summit View Institute
January 11, 2030 - September 10, 2025MBA in Management Information Systems (MIS)
January 11, 2030 - September 16, 2025Cybersecurity and Emerging Technologies Awareness
January 11, 2030 - September 16, 2025Introduction to Cybersecurity
January 11, 2030 - September 16, 2025Introduction to Critical Infrastructure Protection (ICIP)
January 11, 2030 - September 16, 2025IT Technician Support
January 11, 2030 - September 16, 2025Digital Education for University
January 11, 2030 - September 16, 2025Moodle Course for Instructors
January 11, 2030 - September 16, 2025HIV/AIDS Trainer & Counselor Certification
January 11, 2030 - September 16, 2025Industry Experience
Education, Software & Internet, Professional Services, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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