I am a Master of Information Technology graduate with about 1.1 years of experience in software development and designing. I bring adaptability and strong problem-solving skills to deliver effective software implementations and solutions. I am eager to learn, grow, and contribute to team success. I value clear communication, collaboration, and best practices in software development to help achieve organizational goals.

Payal Patel

I am a Master of Information Technology graduate with about 1.1 years of experience in software development and designing. I bring adaptability and strong problem-solving skills to deliver effective software implementations and solutions. I am eager to learn, grow, and contribute to team success. I value clear communication, collaboration, and best practices in software development to help achieve organizational goals.

Available to hire

I am a Master of Information Technology graduate with about 1.1 years of experience in software development and designing. I bring adaptability and strong problem-solving skills to deliver effective software implementations and solutions.

I am eager to learn, grow, and contribute to team success. I value clear communication, collaboration, and best practices in software development to help achieve organizational goals.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Hindi
Advanced
Gujarati
Advanced
English
Fluent

Work Experience

Admin - Customer service and support at Five Safety Solutions Pty. Ltd.
January 1, 2022 - Present
First Responder to all incoming calls and Client Service emails; Attending to reception as required for site confirmation and client inquiries; Attending to clients for site confirmation; Assist contractors with site searching; Data Entry; Entering site deliveries into system; Checking and fixing any other data entry issues; Trying to find clients and sites for expanding work; Support others with their roles as required.
Admin - Customer service and support at Five Safety Solutions Pty. Ltd.
January 1, 2022 - Present
Handled incoming calls and client service emails; managed reception for site confirmations; assisted contractors with site searches; performed data entry and validation of deliveries; resolved data entry issues; supported team members with cross-functional tasks; contributed to expanding the client base and improving client communications.
Admin - Customer service and support at Five Safety Solutions Pty. Ltd.
January 1, 2022 - Present
First Responder to all incoming calls and client service emails; attend to reception as required for site confirmation and client inquiries; assist contractors with site searching; data entry; entering site deliveries into system; fixing data entry issues; trying to find clients and sites for expanding work; support others with their roles as required.
Software Developer and Designer at Globleyogi Labs Pvt Ltd.
November 1, 2021 - September 12, 2025
Implemented sample coding documents for clients or those who are working under this environment. Contributed to ongoing project which includes code review and bug fixing as project deadline approached. Implemented project scope statement as part of the team for client’s understanding and clear vision. Worked on project modules which includes CRUD operations and data retrieval on another page or popups.
Software Developer and Designer at Globleyogi Labs Pvt Ltd.
November 1, 2021 - September 12, 2025
Implemented sample coding documents for clients; contributed to ongoing projects including code review and bug fixes as deadlines approached; defined project scope for client understanding; worked on project modules including CRUD operations and data retrieval on other pages or popups.
Software Developer and Designer at Globleyogi Labs Pvt Ltd.
November 1, 2021 - September 12, 2025
Implemented sample coding documents; contributed to ongoing project work including code reviews and bug fixes as deadlines approached; defined project scope statements for client understanding; developed modules including CRUD operations and data retrieval on other pages or popups.
Mobile Application Tester at RMD Innovations Pvt. Ltd.
May 1, 2020 - September 25, 2025
Followed daily and weekly systems and procedures to ensure high levels of presentation, hygiene, service, product quality and security. Tested admin and user-side functionality on mobile applications and devices. Prepared test cases and reported results to supervisor.
Mobile Application Tester at RMD Innovations Pvt Ltd.
May 1, 2020 - September 25, 2025
Followed daily and weekly systems and procedures to ensure a high level of presentation, hygiene, service, product quality and security. Tested admin and user side functionality of mobile applications, prepared test cases, and reported results to supervisor.
Mobile Application Tester at RMD Innovations Pvt Ltd.
May 1, 2020 - September 12, 2025
Followed daily and weekly systems and procedures to ensure a high level of presentation, hygiene, service, product quality and security. Test Admin and user side functionality by using mobile application and test device. Prepare test cases document and report to supervisor.
Mobile Application Tester at RMD Innovations Pvt Ltd.
May 1, 2020 - September 12, 2025
Followed daily and weekly procedures to ensure presentation, hygiene, service quality, security; tested admin and user-side functionality on mobile applications using test devices; prepared test cases and reported results to supervisor.
Junior Software Developer at IFOUR Technolab, India
August 1, 2018 - September 12, 2025
Contributed to PIQET Project by implementing CRUD operations in popup, binding a Grid with Action buttons, binding a chart using JQuery plugins in MVC. Worked on Feedback Now (Web application) Project, by programming CRUD operation, with wizard and with dynamic binding of textboxes and Divs in MVC. Functioned on Change App (Web application) Project, by performing CRUDs operation with JQuery AJAX call in MVC. Initiated on Defile which was company’s product and it was closed for some reason but when it was reopened and I got chance to improve my outsystem improvement skill. I did layout changes, CRUD operation in MVC with entity framework code first. Executed and maintained software best practices; practiced agile development methodologies; provided requirements analysis and management with the use of software management tools; developed and supported applications and system management toolsets to monitor network, security and application performance of implemented systems; developed d
Junior Software Developer at IFOUR Technolab, India
August 1, 2018 - September 12, 2025
Contributed to PIQET Project by implementing CRUD operations in MVC with popup UI, binding a Grid with action buttons, and integrating charts using JQuery plugins. Worked on Feedback Now (Web) and Change App projects, implementing CRUD with MVC, including wizard-style interfaces and dynamic binding. Reworked Defile product layout and CRUD using MVC with Entity Framework Code First; followed Agile practices and prepared documentation.
Junior Software Developer at IFOUR Technolab, India
August 1, 2018 - September 12, 2025
Contributed to MVC-based projects: implemented CRUD operations in MVC with jQuery AJAX, built grid and charts; assisted with layout improvements and documentation; practiced agile methods and produced software that adheres to best practices.
Junior Software Developer at IFOUR Technolab, India
May 1, 2017 - September 25, 2025
Contributed to PIQET Project by implementing CRUD operations in popup, binding a Grid with Action buttons, and binding a chart using JQuery plugins in MVC. Worked on Feedback Now (Web application) by programming CRUD operations with wizard and dynamic binding of textboxes and divs in MVC. Performed CRUD operations with JQuery AJAX in the CChange App. Implemented CSS changes and CRUD operations in MVC with Entity Framework Code First. Practiced agile development methodologies, produced documentation to support use and maintenance of developed applications, and prepared software specifications to support outsourced development. Achievements included increasing efficiency by redesigning insertion, update and deletion of user records across projects. Earned Google Technical Support Certification.
Junior Software Developer at IFOUR Technolab, India
May 1, 2017 - September 25, 2025
Contributed to PIQET Project by implementing CRUD operations in popup, binding a Grid with Action buttons, and binding a chart using JQuery plugins in MVC. Worked on Feedback Now (Web application) project, performing CRUD operations with wizard and dynamic binding of textboxes and divs in MVC. Initiated on Defile, performed CSS changes and CRUD operations in MVC with Entity Framework Code First. Practiced and implemented agile development methodologies. Developed and maintained software and system management toolsets to monitor network, security, and application performance; created documentation to support use and maintenance of developed applications; prepared software specifications to support outsourced development.

Education

Master of Information Technology at Central Queensland University
July 1, 2018 - July 1, 2020
Bachelor of Information Technology at Silver Oak College of Engineering and Technology, India
May 1, 2012 - May 1, 2015
ACS Professional Year Program - ICT at QIBA, Canberra Campus
November 1, 2021 - November 1, 2022
Master of Information Technology at Central Queensland University, Melbourne VIC
July 1, 2018 - July 1, 2020
Bachelor of Information Technology at Silver Oak College of Engineering and Technology, India
May 1, 2012 - May 1, 2015
ACS Professional Year Program - ICT at QIBA, Canberra Campus
November 1, 2021 - November 1, 2022
Master of Information Technology at Central Queensland University
July 1, 2018 - July 1, 2020
Bachelor of Information Technology at Silver Oak College of Engineering and Technology, India
May 1, 2012 - May 1, 2015
ACS Professional Year Program - ICT at QIBA, Canberra Campus
November 1, 2021 - September 25, 2025
Master of Information Technology at Central Queensland University, Melbourne VIC
July 1, 2018 - July 1, 2020
Bachelor of Information Technology at Silver Oak College of Engineering and Technology, India
May 1, 2012 - May 1, 2015
ACS Professional Year Program - ICT at QIBA, Canberra Campus
November 1, 2021 - September 25, 2025
Master of Information Technology at Central Queensland University
July 1, 2018 - July 1, 2020
Bachelor of Information Technology at Silver Oak College of Engineering and Technology, India
May 1, 2012 - May 1, 2015

Qualifications

Technical IT support Fundamentals
January 11, 2030 - September 12, 2025
Google IT Support Certification
January 11, 2030 - September 12, 2025
Google Technical Support Certification
January 11, 2030 - September 12, 2025
Technical IT Support Fundamentals (Google Certification)
January 11, 2030 - September 12, 2025
Google Technical Support Certification
January 11, 2030 - September 25, 2025
Google Technical Support Certification
January 11, 2030 - September 25, 2025
CSS, HTML, JavaScript and Web Application Development Certification (pursuing)
January 11, 2030 - September 25, 2025

Industry Experience

Computers & Electronics, Software & Internet, Professional Services, Education, Other, Media & Entertainment, Government