PP

Payal Patel

Available to hire

1 years of experience in software development and designing. I bring adaptability and strong problem-solving skills to deliver effective software implementations and solutions.

About

I am a Master of Information Technology graduate with about 1.1 years of experience in software development and designing. I bring adaptability and strong problem-solving skills to deliver effective software implementations and solutions.

I am eager to learn, grow, and contribute to team success. I value clear communication, collaboration, and best practices in software development to help achieve organizational goals.

  • 9 years' experience
  • Joined September 2025

Languages

  • HindiAdvanced
  • GujaratiAdvanced
  • EnglishFluent

Industry experience

  • Computers & Electronics
  • Software & Internet
  • Professional Services
  • Education
  • Other
  • Media & Entertainment
  • Government

Work experience· 15 roles

Admin - Customer service and support · Five Safety Solutions Pty. Ltd.Jan 2022 – Present · 4 yrs 11 mos

First Responder to all incoming calls and Client Service emails; Attending to reception as required for site confirmation and client inquiries; Attending to clients for site confirmation; Assist contractors with site searching; Data Entry; Entering site deliveries into system; Checking and fixing any other data entry issues; Trying to find clients and sites for expanding work; Support others with their roles as required.

Admin - Customer service and support · Five Safety Solutions Pty. Ltd.Jan 2022 – Present · 4 yrs 11 mos

Handled incoming calls and client service emails; managed reception for site confirmations; assisted contractors with site searches; performed data entry and validation of deliveries; resolved data entry issues; supported team members with cross-functional tasks; contributed to expanding the client base and improving client communications.

Admin - Customer service and support · Five Safety Solutions Pty. Ltd.Jan 2022 – Present · 4 yrs 11 mos

First Responder to all incoming calls and client service emails; attend to reception as required for site confirmation and client inquiries; assist contractors with site searching; data entry; entering site deliveries into system; fixing data entry issues; trying to find clients and sites for expanding work; support others with their roles as required.

Software Developer and Designer · Globleyogi Labs Pvt Ltd.Nov 2021 – Sep 2025 · 3 yrs 11 mos
Software Developer and Designer · Globleyogi Labs Pvt Ltd.Nov 2021 – Sep 2025 · 3 yrs 11 mos
Software Developer and Designer · Globleyogi Labs Pvt Ltd.Nov 2021 – Sep 2025 · 3 yrs 11 mos
Mobile Application Tester · RMD Innovations Pvt. Ltd.May 2020 – Sep 2025 · 5 yrs 5 mos
Mobile Application Tester · RMD Innovations Pvt Ltd.May 2020 – Sep 2025 · 5 yrs 5 mos

Education· 14

Master of Information Technology · Central Queensland University2018 – 2020
Bachelor of Information Technology · Silver Oak College of Engineering and Technology, India2012 – 2015
ACS Professional Year Program - ICT · QIBA, Canberra Campus2021 – 2022
Master of Information Technology · Central Queensland University, Melbourne VIC2018 – 2020

Certifications and awards· 7

Technical IT support Fundamentals2030 – 2025
Google IT Support Certification2030 – 2025
Google Technical Support Certification2030 – 2025
Technical IT Support Fundamentals (Google Certification)2030 – 2025

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