Instructional Designer at Percepta

Led visual design for training materials, including custom graphics, slide decks, and interactive modules. Created scalable design systems and templates for multiple brands, showcasing versatility and precision. Spearheaded the visual overhaul of onboarding programs, integrating immersive design elements and scenario-based illustrations. Recognized with a Brandon Hall Group Gold Award for excellence in learning design—highlighting creative leadership and execution. Template Revamps Designed master slide systems and branded templates for PowerPoint, Rise, and Word—demonstrating layout expertise and brand alignment. A standardized PowerPoint template system to align instructional design teams with updated brand guidelines and streamline course development. Designed master slides with ready-to-use placeholders and layout options tailored to diverse course needs, ensuring consistency and efficiency across projects. Additional needs such as Rise courses and Word worksheets were also developed in alignment. Used this system to develop templates for two additional client brands and Percepta branded training. Interacting with Empathy Developed visual assets for a soft skills training program that significantly boosted customer satisfaction scores. Accelerating Agent Readiness (Auto CX) Contributed to award-winning onboarding redesign, integrating visual storytelling and real-world simulation graphics.