Hania Said Zakarya El Agawany

MEA | RN Stack and Generative AI Web Development Trainee at Information Technology Institute (ITI)

Collaborated with teammates to build full-stack, responsive websites hosted on GitHub Pages. Used agile tools Trello and GitHub Projects to support task management and team coordination. Delivered professional presentations by leveraging prior teaching experience and newly acquired Generative AI and web development knowledge.

Part-time English Instructor at American Institute of Language

Instructed diverse learners of various nationalities and ages. Designed engaging lessons to boost conversational fluency through guided discussions and real-life scenarios, and corrected writing exercises to improve grammar and vocabulary retention. Managed content and activities per lesson to fit allocated time and student attention.

Customer Service Representative at Vodafone UK

Assisted 15–20 customers daily with billing, orders, and issue resolution. Conducted follow-up calls to ensure customer satisfaction.

Web Design Intern at National Telecommunications Institute (NTI)

Developed projects using modern frontend technologies such as HTML5, CSS3, JavaScript and Bootstrap.

Data Analyst Specialist Intern at Digital Egypt Pioneers Initiative (DEPI)

Cleaned datasets, performed ETL, and created dashboards using Excel (Power Query), Power BI, Tableau; Python libraries as NumPy, pandas, matplotlib, seaborn. Final project: Supply Chain Data Set Analysis. Built databases using SQL on SSMS, and extracted data from the web (Web Scraping) using requests and BeautifulSoup.