Available to hire
I’m Matthew Roque, a conversational AI engineer with experience maintaining production chatbots and developing LLM-based prototypes.
I focus on building dependable, effective, and practical systems, drawing on a background in NLP research and peer-reviewed publications.
Language
Work Experience
Engineer, Speech and Language Processing at Samsung R&D Institute Philippines
June 1, 2024 - PresentMaintain and extend a customer service chatbot on Samsung.com serving US, UK, Canada, Australia, and India; Maintain and extend a repair chatbot used by Samsung technicians worldwide for appliance troubleshooting; Built LLM/RAG Repair Chatbot PoC: FAISS retrieval; embedding/reranker experiments; generation model benchmarking (Gemma, Qwen, GPT, Claude, Gemini); Deploy services on AWS (EC2, RDS, EKS) with Docker, ArgoCD; Redis/MySQL for state and data.
Education
Master of Science in Electronics and Communications Engineering at De La Salle University
September 1, 2017 - October 1, 2023Bachelor of Science in Computer Engineering at De La Salle University
September 1, 2017 - October 1, 2023Qualifications
Prompt-To-Output Attribution Interface for Generative AI
January 11, 2030 - September 19, 2025Instruction-Adherent Decoding for Large Language Models
January 11, 2030 - September 19, 2025Industry Experience
Computers & Electronics, Software & Internet, Professional Services
Hire a AI Engineer
We have the best ai engineer experts on Twine. Hire a ai engineer in Taguig today.