Hi, I’m Jasmine Robinson—a creative and data-driven Social Media & Community Manager with 10+ years of experience building engaged online communities and managing high-volume digital conversations. I’ve led cross-functional teams to design and execute multi-platform campaigns, hosted creator-led livestreams, and fostered authentic engagement across audiences. I excel at turning analytics into action, collaborating with creators to deliver high-impact content, and using live events to boost retention and brand loyalty. My approach blends storytelling with data-driven optimization to grow followers, nurture communities, and deliver personalized experiences at scale.

Jasmine Robinson

Hi, I’m Jasmine Robinson—a creative and data-driven Social Media & Community Manager with 10+ years of experience building engaged online communities and managing high-volume digital conversations. I’ve led cross-functional teams to design and execute multi-platform campaigns, hosted creator-led livestreams, and fostered authentic engagement across audiences. I excel at turning analytics into action, collaborating with creators to deliver high-impact content, and using live events to boost retention and brand loyalty. My approach blends storytelling with data-driven optimization to grow followers, nurture communities, and deliver personalized experiences at scale.

Available to hire

Hi, I’m Jasmine Robinson—a creative and data-driven Social Media & Community Manager with 10+ years of experience building engaged online communities and managing high-volume digital conversations. I’ve led cross-functional teams to design and execute multi-platform campaigns, hosted creator-led livestreams, and fostered authentic engagement across audiences.

I excel at turning analytics into action, collaborating with creators to deliver high-impact content, and using live events to boost retention and brand loyalty. My approach blends storytelling with data-driven optimization to grow followers, nurture communities, and deliver personalized experiences at scale.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Executive & Community Support Manager at Movate – OnDemand
March 1, 2014 - Present
Built and moderated online communities for client brands, managing real-time conversations, creator-led livestreams, and interactive events that boosted engagement rates by over 40%. Designed and executed multi-platform social media campaigns with targeted content calendars, influencer collaborations, and live sessions to drive follower growth and retention. Partnered with marketing, product, and creator teams to produce engaging video and graphic content aligned with brand tone and audience interests. Analyzed performance metrics (engagement, CTR, conversion) to refine campaigns, improve ROI, and enhance personalized user experiences. Developed onboarding and training resources for community moderators and brand ambassadors, ensuring consistent tone, quick response times, and proactive engagement.
Administrative & Technical Support at Kelly Connect – Apple
June 1, 2014 - September 19, 2025
Delivered high-quality customer support via multiple digital channels, achieving top-tier satisfaction scores. Managed CRM case documentation and assisted with platform feedback loops to improve customer experience. Coordinated internal communications and content updates for customer-facing knowledge bases.
Retail Customer Service & Operations Support at A Lasting Impression
April 1, 2013 - September 19, 2025
Organized in-store promotional events, loyalty programs, and interactive experiences that boosted repeat customer visits. Coordinated vendor partnerships and managed event-related communications to ensure smooth execution.
Executive & Community Support Manager at Movate – OnDemand (Remote)
March 1, 2014 - Present
Built and moderated online communities for client brands, managing real-time conversations, creator-led livestreams, and interactive events that boosted engagement rates by over 40%. Designed and executed multi-platform social media campaigns with targeted content calendars, influencer collaborations, and live sessions to drive follower growth and retention. Partnered with marketing, product, and creator teams to produce engaging video and graphic content aligned with brand tone and audience interests. Analyzed performance metrics (engagement, CTR, conversion) to refine campaigns, improve ROI, and enhance personalized user experiences. Developed onboarding and training resources for community moderators and brand ambassadors, ensuring consistent tone, quick response times, and proactive engagement.
Administrative & Technical Support at Kelly Connect – Apple (Remote)
June 1, 2014 - September 19, 2025
Delivered high-quality customer support via multiple digital channels, achieving top-tier satisfaction scores. Managed CRM case documentation and assisted with platform feedback loops to improve customer experience. Coordinated internal communications and content updates for customer-facing knowledge bases.
Retail Customer Service & Operations Support at A Lasting Impression
April 1, 2013 - September 19, 2025
Organized in-store promotional events, loyalty programs, and interactive experiences that boosted repeat customer visits. Coordinated vendor partnerships and managed event-related communications to ensure smooth execution.

Education

Add your educational history here.

Qualifications

Meta Digital Marketing Certification
May 1, 2025 - September 19, 2025
Meta Community Manager Certification
June 1, 2025 - September 19, 2025
Meta Digital Marketing Certification
May 1, 2025 - September 19, 2025
Meta Community Manager Certification
June 1, 2025 - September 19, 2025

Industry Experience

Media & Entertainment, Software & Internet, Professional Services