I’m Bilal Ahmad Khan, a seasoned Lead Software Engineer based in Islamabad, Pakistan. I specialize in building and deploying custom CRM and ERP solutions, with extensive experience leading offshore teams to deliver scalable systems using Open Source CRMs like SuiteCRM, vtiger, and PerfexCRM. I’ve steered an 8-member remote development team to design a scalable ERP on CodeIgniter, optimizing business operations and saving a US client roughly $50K annually. I also manage project timelines and deliverables end-to-end, ensuring alignment with client requirements and business goals. I’m passionate about technology, agile processes, and continuous learning. I enjoy mentoring junior developers to boost productivity and code quality, and I routinely coordinate with business stakeholders to define scope, prioritize features, and allocate resources for higher efficiency. I’ve led offshore collaborations to integrate third-party APIs and payment gateways into ERP solutions, improved data accuracy, and implemented CI/CD pipelines to accelerate release cycles while maintaining high-quality software.

Bilal Ahmad Khan

I’m Bilal Ahmad Khan, a seasoned Lead Software Engineer based in Islamabad, Pakistan. I specialize in building and deploying custom CRM and ERP solutions, with extensive experience leading offshore teams to deliver scalable systems using Open Source CRMs like SuiteCRM, vtiger, and PerfexCRM. I’ve steered an 8-member remote development team to design a scalable ERP on CodeIgniter, optimizing business operations and saving a US client roughly $50K annually. I also manage project timelines and deliverables end-to-end, ensuring alignment with client requirements and business goals. I’m passionate about technology, agile processes, and continuous learning. I enjoy mentoring junior developers to boost productivity and code quality, and I routinely coordinate with business stakeholders to define scope, prioritize features, and allocate resources for higher efficiency. I’ve led offshore collaborations to integrate third-party APIs and payment gateways into ERP solutions, improved data accuracy, and implemented CI/CD pipelines to accelerate release cycles while maintaining high-quality software.

Available to hire

I’m Bilal Ahmad Khan, a seasoned Lead Software Engineer based in Islamabad, Pakistan. I specialize in building and deploying custom CRM and ERP solutions, with extensive experience leading offshore teams to deliver scalable systems using Open Source CRMs like SuiteCRM, vtiger, and PerfexCRM. I’ve steered an 8-member remote development team to design a scalable ERP on CodeIgniter, optimizing business operations and saving a US client roughly $50K annually. I also manage project timelines and deliverables end-to-end, ensuring alignment with client requirements and business goals.

I’m passionate about technology, agile processes, and continuous learning. I enjoy mentoring junior developers to boost productivity and code quality, and I routinely coordinate with business stakeholders to define scope, prioritize features, and allocate resources for higher efficiency. I’ve led offshore collaborations to integrate third-party APIs and payment gateways into ERP solutions, improved data accuracy, and implemented CI/CD pipelines to accelerate release cycles while maintaining high-quality software.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent

Work Experience

Lead Software Engineer at DevDiligent
November 1, 2023 - Present
Developed and deployed custom CRM solutions using SuiteCRM, vtiger, and PerfexCRM. Directed and mentored an 8-member remote development team to build a scalable ERP system on CodeIgniter, optimizing business operations and saving $50K per year for a U.S. client. Managed project timelines and deliverables from concept to launch, ensuring 100% adherence to client requirements. Mentored and coached junior developers, improving technical skills and team productivity by 30% and fostering a cohesive, high-performing team. Coordinated with business stakeholders to define project scope, prioritize features, and allocate resources, resulting in a 25% improvement in project efficiency and stronger alignment with organizational goals. Implemented Agile methodologies and streamlined project management processes, reducing sprint cycle times by 15% and enabling continuous delivery of high-quality software with minimal overhead. Optimized database queries and API performance, reducing system response
Senior Software Engineer (Team Lead) at Cyborg Solution
October 1, 2023 - September 20, 2025
Developed and maintained CRM and ERP applications using Laravel and CodeIgniter; implemented new modules that increased workflow automation by 30% and reduced manual data entry. Optimized database queries and API performance, reducing system response time by 50% and improving high-volume data processing. Collaborated with product managers and designers to develop new CRM features, increasing user engagement by 20% and customer satisfaction through intuitive interfaces and robust functionality. Integrated third-party APIs and payment gateways, reducing transaction failures by 35% and improving payment reconciliation speed by 40%. Introduced version control practices, CI/CD pipelines, and automated testing, improving release quality and deployment efficiency.
Software Engineer (Web Developer) at Trans Atlantic Business Solutions
May 1, 2012 - September 20, 2025
Developed and maintained web CRM/ERP modules using PHP, HTML/CSS, and JavaScript; built secure authentication and authorization mechanisms; integrated third-party APIs and services; improved user interfaces and scalability of web applications.
Senior Software Engineer at DataSync
February 1, 2015 - September 20, 2025
Collaborated with senior engineers to develop and maintain CRM/ERP systems using Laravel and CodeIgniter; contributed to improved feature design and data visualization dashboards, optimized RESTful APIs and data processing pipelines; authored technical documentation and mentored junior developers.
Lead Software Engineer at DevDiligent
November 1, 2023 - Present
Developed and deployed custom CRM solutions using Open Source CRMs such as SuiteCRM, vtiger, and PerfexCRM. Led an 8-member remote development team to build a scalable ERP on CodeIgniter, optimizing business operations and saving a US client roughly $50K annually. Managed project timelines and deliverables from inception to launch, ensuring 100% adherence to client requirements. Mentored junior developers to boost technical skills and team cohesion, improving development speed by ~30%. Coordinated with business stakeholders to define project scope, prioritize features, and allocate resources, resulting in a ~25% gain in project efficiency and better alignment with organizational goals. Implemented Agile practices and streamlined processes, reducing sprint cycle times by 15%. Optimized database queries and API performance, reducing system response times by 60%. Established coding best practices across offshore teams, enhancing data security and client trust. Implemented automated testin
Senior Software Engineer (Team Lead) at Cyborg Solution
October 1, 2023 - October 23, 2025
Developed and maintained CRM and ERP applications using Laravel and CodeIgniter, implementing new modules that increased workflow automation by 30% and reduced manual data entry errors. Optimized database queries and API performance, reducing system response time by 50%. Collaborated with product managers and designers to develop CRM features, increasing user engagement by 20% and customer satisfaction. Integrated third-party APIs for payment processing, email notifications, and authentication, reducing transaction failures by 35% and improving payment reconciliation speed by 40%. Wrote scalable backend code, refactored legacy modules, and improved server performance under high load by 40%. Implemented Git-based version control, CI/CD pipelines, and comprehensive technical documentation to accelerate onboarding by 40%. Provided client and internal support, troubleshooting and resolving issues to maintain high uptime.
Senior Software Engineer at DataSync
February 1, 2015 - October 23, 2025
Collaborated to develop CRM and ERP systems using Laravel and CodeIgniter, contributing to architecture decisions for robust, scalable integration with existing platforms. Improved data processing workflows and RESTful API integrations, reducing response times by 50% and enabling seamless cross-system data flows. Drove feature development for CRM modules, boosting user engagement by 20% through intuitive interfaces and improved functionality. Implemented automated unit and integration tests to achieve high test coverage (85%), and established RESTful APIs for third-party integrations (payments, notifications, authentication). Wrote and maintained detailed technical documentation, aiding faster onboarding and knowledge sharing. Supported uptime by diagnosing and resolving server-side performance issues, contributing to a 25% increase in system stability.
Software Engineer (Web Developer) at Trans Atlantic Business Solutions
May 1, 2012 - October 23, 2025
Designed and developed multi-server web-based systems using PHP, HTML, CSS, and JavaScript. Built cross-browser, user-friendly interfaces and implemented secure authentication and authorization mechanisms. Integrated third-party APIs and services into web applications to extend functionality. Troubleshooted and resolved issues to ensure stable operation and performance.

Education

MSc Computer Software Engineering at University of Engineering and Technology, Peshawar
October 1, 2017 - March 1, 2019
BSc Computer Software Engineering at University of Engineering and Technology, Peshawar
October 1, 2004 - August 1, 2008
MSc Computer Software Engineering at University of Engineering and Technology, Peshawar
October 1, 2017 - March 1, 2019
BSc Computer Software Engineering at University of Engineering and Technology, Peshawar
October 1, 2004 - August 1, 2008

Qualifications

Certified PHP Engineer
January 11, 2030 - September 20, 2025
Certified PHP Engineer
January 11, 2030 - October 23, 2025

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Computers & Electronics