I am a results-driven IT professional with extensive experience in diagnosing and solving network problems, managing Windows Server environments, and supporting desktop systems. I am a collaborative team player who believes in mentoring colleagues and delivering services that exceed user expectations, while maintaining a positive, well-organized work ethic. In addition to IT, I have built expertise in WordPress development, CMS solutions, and SEO optimization, and I enjoy driving innovative web projects for diverse clients.

Robert Muhunami

I am a results-driven IT professional with extensive experience in diagnosing and solving network problems, managing Windows Server environments, and supporting desktop systems. I am a collaborative team player who believes in mentoring colleagues and delivering services that exceed user expectations, while maintaining a positive, well-organized work ethic. In addition to IT, I have built expertise in WordPress development, CMS solutions, and SEO optimization, and I enjoy driving innovative web projects for diverse clients.

Available to hire

I am a results-driven IT professional with extensive experience in diagnosing and solving network problems, managing Windows Server environments, and supporting desktop systems. I am a collaborative team player who believes in mentoring colleagues and delivering services that exceed user expectations, while maintaining a positive, well-organized work ethic.

In addition to IT, I have built expertise in WordPress development, CMS solutions, and SEO optimization, and I enjoy driving innovative web projects for diverse clients.

See more

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent

Work Experience

ICT Lecturer at Pan Africa Christian University
December 31, 2016 - October 13, 2025
Worked as an ICT lecturer for certificate and Diploma classes. Prepared course outlines, assignments, marking schemes, midterm and end-term exams. Moderated exams and submitted results for senate approval. Attended IT meetings and advised students on IT courses, particularly BBIT.
Lecturer at Pan Africa Christian University
December 31, 2016 - October 13, 2025
Offering students a high-quality learning experience; teaching on a range of college courses and programs; developing course materials, schemes of work and lesson plans; contributing to the personal development of students; integrating with the university information system and adhering to the Single Equality Scheme.
Lecturer / ICT Lecturer at Pan Africa Christian University
December 31, 2016 - October 13, 2025
Offering students a high quality learning experience to achieve the goal or qualification for which they are studying. Teaching effectively on a range of College courses and programs. Contributing to the personal development of the students. Developing course materials, schemes of work, lesson plans etc. and make these available through the university shared information system. Contributing to the organizational requirements of the School and the university. Carrying out all duties and responsibilities with due regard to the University’s Single Equality Scheme.
IT Administrator at Pan Africa Christian University
December 31, 2015 - October 13, 2025
Updated and monitored IT user accounts, maintained the Critical Windows-based Server Environment, ensured antivirus levels across devices, managed Active Directory accounts and laptop configurations, supervised backups in multiple locations, provided maintenance and break-fix solutions, followed change control procedures, troubleshooted technical problems, configured printers for students and staff, upgraded operating systems, and kept the computer network up-to-date in labs and offices. Provided technical support via help desk systems for a wide range of internal and external applications, supported a multi-site IT infrastructure for around 100 employees, and set up projectors for management meetings and lectures.
IT Administrator at Pan Africa Christian University
December 31, 2015 - October 13, 2025
Worked as part of a proactive support team delivering high-quality IT services to internal staff. Duties included updating IT user accounts, maintaining the Windows server environment, keeping antivirus up to date, managing Active Directory, backups across multiple locations, implementing change control, troubleshooting, break-fix solutions, printer configuration, OS upgrades, and supporting a multi-site IT infrastructure (100+ employees). Provided help desk support and prepared projectors for meetings; assisted with network access for students' devices.
IT Administrator at Pan Africa Christian University
December 31, 2015 - October 13, 2025
Volunteer IT administrator responsible for delivering a high quality, customer-focused professional service and providing the very highest level of technical support and customer service to internal staff. Duties included updating IT user accounts, maintenance & management of the Critical Windows based Server Environment, maintaining up-to-date Antivirus levels on all machines, Active Directory accounts, configuration of laptops, backups in multiple locations, troubleshooting, following change control processes, configuring printers, upgrading operating systems, ensuring network uptime, and supporting a multi-site IT infrastructure of at least 100 employees. Provided help desk support and prepared projectors for management, senate meetings and lecturers. Connected students’ mobile devices to the university network.

Education

Bachelor of Science (Hons) Business Information Technology (GPA: 3.29) at Limkokwing University of Creative Technology
January 1, 2012 - December 31, 2014
Advanced Diploma (Business Information Technology) at Graffins College
January 1, 2010 - December 31, 2012
Diploma in Information Technology at New Horizons College
January 1, 2008 - December 31, 2009
MCITP (Server Administrator) at New Horizons College
January 1, 2010 - June 1, 2010
MCITP (Enterprise Administrator) at New Horizons College
July 1, 2010 - December 1, 2010
CCNA 1-4 at Jomo Kenyatta University of Science and Technology (Cisco)
January 11, 2030 - October 13, 2025
CCNA 1-4 (Cisco) at Jomo Kenyatta University of Science and Technology
January 11, 2030 - October 13, 2025
Bachelor of Science (Hons) Business Information Technology (GPA: 3.29) at Limkokwing University of Creative Technology
January 1, 2012 - December 31, 2014
Advanced Diploma (Business Information Technology) at Graffins College
January 1, 2010 - December 31, 2012
MCITP (Server Administrator) at New Horizons College
January 1, 2010 - June 30, 2010
MCITP (Enterprise Administrator) Certificate at New Horizons College
July 1, 2010 - December 31, 2010
Diploma in Information Technology at New Horizons College
January 1, 2008 - December 31, 2009
CCNA 1-4 at Jomo Kenyatta University of Science and Technology
January 11, 2030 - October 13, 2025
Bachelor of Science (Hons) in Business Information Technology at Jomo Kenyatta University of Science and Technology
January 11, 2030 - October 13, 2025
Advanced Diploma (Business Information Technology) at Limkokwing University of Creative Technology
January 1, 2012 - January 1, 2014
MCITP (Server Administrator) at Graffins College
January 1, 2010 - January 1, 2012
MCITP (Server Administrator) at New Horizons College
January 1, 2010 - June 1, 2010
MCITP (Enterprise Administrator) at New Horizons College
July 1, 2010 - December 1, 2010
Diploma in Information Technology at New Horizons College
January 1, 2008 - January 1, 2009

Qualifications

CCNA 1-4
January 11, 2030 - October 13, 2025
MCITP (Server Administrator)
January 1, 2010 - June 1, 2010
MCITP (Enterprise Administrator)
July 1, 2010 - December 1, 2010
Diploma in Information Technology
January 1, 2008 - December 31, 2009
Advanced Diploma (Business Information Technology)
January 1, 2010 - December 31, 2012
Bachelor of Science (Hons) Business Information Technology
January 1, 2012 - December 31, 2014
CCNA 1-4 (Cisco)
January 11, 2030 - October 13, 2025
MCITP (Server Administrator)
January 1, 2010 - June 30, 2010
MCITP (Enterprise Administrator)
July 1, 2010 - December 31, 2010
Diploma in Information Technology
January 1, 2008 - December 31, 2009
MCITP (Server Administrator)
January 1, 2010 - June 1, 2010
MCITP (Enterprise Administrator)
July 1, 2010 - December 1, 2010
CCNA 1-4
January 11, 2030 - October 13, 2025

Industry Experience

Education, Computers & Electronics, Software & Internet, Professional Services, Telecommunications