I am an adaptable IT professional with experience spanning front-end development, user experience design, customer support, and technical troubleshooting. I enjoy turning complex ideas into intuitive, responsive solutions that enhance usability and adoption. I excel at delivering mobile-first experiences, collaborating with stakeholders, and supporting technology adoption for both clients and internal teams.\n\nI thrive in fast-paced environments, translating business needs into practical features while communicating clearly with both technical and non-technical teammates. My blend of technical expertise, customer service skills, and problem-solving mindset helps me deliver user-focused results and contribute to the success of projects from concept to launch.

Elham Muneer

I am an adaptable IT professional with experience spanning front-end development, user experience design, customer support, and technical troubleshooting. I enjoy turning complex ideas into intuitive, responsive solutions that enhance usability and adoption. I excel at delivering mobile-first experiences, collaborating with stakeholders, and supporting technology adoption for both clients and internal teams.\n\nI thrive in fast-paced environments, translating business needs into practical features while communicating clearly with both technical and non-technical teammates. My blend of technical expertise, customer service skills, and problem-solving mindset helps me deliver user-focused results and contribute to the success of projects from concept to launch.

Available to hire

I am an adaptable IT professional with experience spanning front-end development, user experience design, customer support, and technical troubleshooting. I enjoy turning complex ideas into intuitive, responsive solutions that enhance usability and adoption. I excel at delivering mobile-first experiences, collaborating with stakeholders, and supporting technology adoption for both clients and internal teams.\n\nI thrive in fast-paced environments, translating business needs into practical features while communicating clearly with both technical and non-technical teammates. My blend of technical expertise, customer service skills, and problem-solving mindset helps me deliver user-focused results and contribute to the success of projects from concept to launch.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate

Work Experience

Web Developer & Designer at Autom8groth
January 1, 2024 - Present
Designed and launched a full-featured e-commerce store in WordPress, improving online sales and customer engagement. Developed a Kid’s Zone learning platform with interactive reading tools, increasing user interaction. Delivered mobile-first designs and optimized navigation, resulting in a 30% drop in bounce rates. Partnered with stakeholders to translate business needs into functional, user-friendly websites.
Customer Service Associate at Sunglass Plus
December 31, 2023 - September 22, 2025
Assisted customers in selecting products tailored to their preferences and needs, consistently exceeding sales targets. Managed inventory and stock accuracy using the POS system. Diagnosed and resolved POS system issues, coordinating with vendors to ensure minimal downtime. Maintained organized product displays and contributed to a positive store experience.

Education

Diploma in Web Design and Development at ABM College
January 1, 2023 - December 31, 2024
Diploma in Web Application Development – .NET at Aptech College
January 1, 2022 - December 31, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Retail, Professional Services