I'm a Senior Full Stack & AI/ML Integration Engineer with 13 years of experience designing, developing, and scaling intelligent, cloud-native platforms across social media, healthcare, e-commerce, finance, and technology industries. Recently, I was serving as a Machine Learning Engineer with deep expertise building production-ready AI automation systems that ingest data from multiple sources, apply ML-based scoring and decisioning, and orchestrate API-driven workflows to improve operational efficiency and business outcomes. I excel at integrating AI and NLP capabilities to deliver personalized recommendations, semantic search, predictive analytics, and intelligent automation, including feedback loops that continuously learn from user outcomes to refine model behavior and communication strategies.

Miguel Saldana

I'm a Senior Full Stack & AI/ML Integration Engineer with 13 years of experience designing, developing, and scaling intelligent, cloud-native platforms across social media, healthcare, e-commerce, finance, and technology industries. Recently, I was serving as a Machine Learning Engineer with deep expertise building production-ready AI automation systems that ingest data from multiple sources, apply ML-based scoring and decisioning, and orchestrate API-driven workflows to improve operational efficiency and business outcomes. I excel at integrating AI and NLP capabilities to deliver personalized recommendations, semantic search, predictive analytics, and intelligent automation, including feedback loops that continuously learn from user outcomes to refine model behavior and communication strategies.

Available to hire

I’m a Senior Full Stack & AI/ML Integration Engineer with 13 years of experience designing, developing, and scaling intelligent, cloud-native platforms across social media, healthcare, e-commerce, finance, and technology industries.

Recently, I was serving as a Machine Learning Engineer with deep expertise building production-ready AI automation systems that ingest data from multiple sources, apply ML-based scoring and decisioning, and orchestrate API-driven workflows to improve operational efficiency and business outcomes. I excel at integrating AI and NLP capabilities to deliver personalized recommendations, semantic search, predictive analytics, and intelligent automation, including feedback loops that continuously learn from user outcomes to refine model behavior and communication strategies.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Work Experience

Machine Learning Engineer (Remote) at WEZOM
October 1, 2019 - September 1, 2025
Led end-to-end design and development of an AI-driven automation platform ingesting high-volume user and transaction signals via REST APIs and webhooks, transforming them with Pandas and SQL pipelines, and producing real-time scoring outputs to prioritize downstream actions, improving operational response speed by 45%. Designed production-grade ML scoring models (Scikit-Learn, XGBoost, LightGBM) with feature engineering and calibration to improve decision quality and conversions by 25%. Built an orchestration layer for automated follow-up workflows with personalized, context-aware messages based on score tiers, integrating API-driven communication pipelines and notification systems that reduced manual outreach by 50% and improved response rates. Implemented secure integrations with OAuth2, JWT, JSON schema validation, and robust error handling. Implemented an experimentation and analytics framework tracking outcomes and funnel metrics, enabling iterative optimization of scoring thresho
GenAI / NLP Engineer (Remote) at Cognizant
August 1, 2016 - June 1, 2019
API-driven automation work with Python and Pandas to normalize data and apply ML-based decisioning, improving process throughput by 30%. Built API integration layers coordinating data exchange across external providers, internal services, and system-of-record databases with validation, retries, and observability. Developed classification and forecasting models (Scikit-Learn) to optimize next-best-action strategies, increasing automated workflow success rates by 18%. Implemented NLP pipelines (spaCy, NLTK, transformer embeddings) to extract intents and summarize long-form text, reducing repetitive manual work by 40%. Integrated OpenAI-based prompt workflows and structured response templates for personalized messaging with safe output handling and measurable engagement improvements. Established continuous improvement loops incorporating outcome signals and stakeholder feedback to refine scoring thresholds, messaging, and orchestration rules, improving accuracy and reducing rework by 25%.
Data Engineer / Data Scientist (Remote) at Goji Labs
April 1, 2011 - October 1, 2015
Built automated intake and normalization pipelines in Python and SQL consolidating records from multiple sources into relational databases, enabling downstream scoring and prioritization workflows. Designed early-stage scoring and ranking approaches using statistical methods and feature-based heuristics to reduce manual review by 20%. Developed backend services supporting workflow automation via API endpoints and database updates with validation checks and repeatable processing logic. Implemented monitoring and automated data quality checks to detect anomalies and pipeline failures, improving system stability. Created analytical reporting and evaluation metrics to track outcomes and identify optimization opportunities. Collaborated with product and business stakeholders to translate process needs into technical requirements and ensure practical, maintainable solutions.

Education

Master of Computer Science at Rice University
August 1, 2014 - May 1, 2016
Bachelor of Mathematics and Computer Science at Rice University
August 1, 2010 - May 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Healthcare, Financial Services, Professional Services, Media & Entertainment