Available to hire
I am a highly dedicated and adaptable professional with diverse experience spanning security, IT support, and customer service. I excel at maintaining safety, managing access control, and delivering exceptional service in fast-paced settings.
I have strong IT skills, including software development leadership and team management, and I enjoy collaborating with colleagues and stakeholders to design, implement, and support reliable technology solutions. I’m results-driven, calm under pressure, and accustomed to coordinating with law enforcement and cross-functional teams to ensure smooth operations.
Skills
Experience Level
Expert
Expert
Language
Urdu
Fluent
English
Advanced
Work Experience
Door Supervisor at Carlisle Support Services
July 1, 2025 - PresentEnsure safety by monitoring premises, managing access, and identifying security risks while providing excellent customer service to visitors and staff. Respond to emergencies, maintain reports, and collaborate with law enforcement, all while offering a professional and approachable presence.
Door Supervisor at Black Stone Security
June 1, 2025 - PresentEnsure safety by monitoring premises, managing access, and identifying security risks while providing excellent customer service to visitors and staff. Respond to emergencies, maintain reports, and collaborate with law enforcement, all while offering a professional and approachable presence.
Team Member at Dominos
September 1, 2024 - PresentWorked efficiently in a busy environment, maintaining cleanliness and handling customer requests professionally. Delivered high-quality customer service and ensured a smooth dining experience.
Head of IT Support at Estate Asset Pvt Ltd
August 1, 2024 - September 30, 2025Design, develop, and Maintain Software Solutions: Collaborate with cross-functional teams to create, test, and deploy high-quality software applications, ensuring performance, scalability, and security in alignment with client and business requirements.
Head of IT Support at Wirasat Real Estate
March 1, 2023 - September 30, 2025The Head of IT Support leads the IT support team, ensuring efficient issue resolution and maintaining IT infrastructure. This role oversees service desk operations, implements support strategies, and collaborates across departments for seamless technology support.
Ambassador/Promoter at Brands of Pakistan
February 1, 2020 - September 30, 2025Promote and Represent the Brand: Act as the face of the company by engaging with customers, creating brand awareness, and maintaining a positive brand image across various platforms.
CSR at Touchstones Communications
December 1, 2020 - September 30, 2025Enhance Customer Satisfaction and Company Reputation: Address customer inquiries, resolve issues efficiently, and provide excellent service to build strong customer relationships and uphold the company’s values.
Internee at Iqra University
November 1, 2018 - September 30, 2025Assist in Academic and Administrative Tasks: Support faculty and staff with research, data entry, documentation, and other university-related activities.
Door Supervisor at Carlisle Support Services
July 1, 2025 - PresentMonitor premises, manage access, identify security risks, and deliver excellent customer service to visitors and staff; respond to emergencies and prepare reports in collaboration with law enforcement.
Door Supervisor at Black Stone Security
June 1, 2025 - PresentEnsure safety by monitoring premises, managing access, and identifying security risks while providing excellent customer service; respond to emergencies and maintain reports in collaboration with law enforcement.
Team Member at Dominos
September 1, 2024 - PresentThrived in a busy environment, maintained cleanliness, and handled customer requests professionally; delivered high-quality customer service and ensured a smooth dining experience.
Head of IT Support at Estate Asset Pvt Ltd
August 1, 2024 - September 30, 2025Designed, developed, and maintained software solutions; collaborated with cross-functional teams to create, test, and deploy software applications with focus on performance, scalability, and security in alignment with client and business requirements.
Head of IT Support at Wirasat Real Estate
March 1, 2023 - September 30, 2025Led the IT support team, ensured efficient issue resolution and maintained IT infrastructure; oversaw service desk operations and implemented support strategies for seamless technology support across departments.
Ambassador/Promoter at Brands of Pakistan
February 1, 2020 - September 30, 2025Promoted and represented the brand, engaged with customers, created brand awareness, and maintained a positive image across platforms.
CSR at Touchstones Communications
December 1, 2020 - September 30, 2025Enhanced customer satisfaction and company reputation by addressing inquiries, resolving issues, and delivering excellent service to build strong relationships.
Internee at Iqra University
November 1, 2018 - September 30, 2025Assisted faculty and staff with research, data entry, documentation, and other university-related tasks.
Education
MSc in Computing at University of Huddersfield
January 1, 2024 - January 1, 2025BS(Computer Science) at Iqra University
January 1, 2013 - January 1, 2018MSc in Computing at University of Huddersfield
January 1, 2024 - January 1, 2025BS(Computer Science) at Iqra University
January 1, 2013 - January 1, 2018Qualifications
Level 2 Award for Door Supervisors in the Private Security Industry
January 11, 2030 - September 30, 2025Emergency First Aid at Work
January 11, 2030 - September 30, 2025Level 2 Award for Door Supervisors in the Private Security Industry
January 11, 2030 - September 30, 2025Emergency First Aid at Work
January 11, 2030 - September 30, 2025Industry Experience
Education, Real Estate & Construction, Software & Internet, Professional Services, Travel & Hospitality, Computers & Electronics
Skills
Experience Level
Expert
Expert
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