Josie Clair

UX Designer at Bankwest

Delivered seamless, on-brand, user-centered and B2C, end-to-end UX solutions across app, mobile, and desktop platforms, for banking customers. Reduced call center volume by designing self-service app features. Enhanced design consistency, accessibility and conversion rates of the credit card application, working closely with developers during build.

Designer at Creativemass

Optimised the onboarding process of a fintech portal (B2B), identified and documented live design inconsistencies, enhancing design consistency, usability, and cultivating user trust.

Team Leader at Global Vision International (GVI)

Developed and led community projects in collaboration with Save the Children. Managed a team of 10, maintained stakeholder relationships and ensured strong partnerships with project workers, volunteers, and GVI management.

UI Designer / UX Designer at Mitsubishi UFJ Financial Group (MUFG)

Delivering accessible UI kits and Desktop and Mobile UI Designs for boutique superannuation fund clients by adapting MUFG’s core member centre product, ensuring on-brand customised solutions; optimised member join journey by introducing a consolidation feature (B2C), enhanced design consistency and supported fund growth (B2B).

UX/UI Designer at Mitsubishi UFJ Financial Group (MUFG)

Delivering accessible UI kits and Desktop and Mobile UI designs for boutique superannuation fund clients by adapting MUFG's core member centre product and ensuring on-brand customised solutions. Optimised the member journey by introducing a consolidation feature (B2C), enhanced design consistency and supported fund growth (B2B).

UX Designer at Bankwest

Delivered seamless, on-brand, user-centered (B2C) end-to-end UX solutions across app, mobile, and desktop platforms for banking customers. Reduced call center volume by 20% by designing self-service app features. Enhanced design consistency, accessibility and conversion rates of the credit card application, working closely with developers during the build.

Service & UX Designer at Creative Mass

Optimised onboarding process of a fintech portal (B2B), improving investor users' satisfaction and efficiency. Identified and documented lived design inconsistencies, enhancing design consistency, usability and trust.

Team Leader at Global Vision International (GVI)

Developed and led community projects in collaboration with Save the Children. Managed a team of 10, stakeholder relationships and ensured strong partnerships with project workers, volunteers, and GVI management.

Volunteer / Team Leader at Global Vision International (GVI)

Developed and led community projects in Playa del Carmen, Mexico.

UX/UI Designer at Mitsubishi UFJ Financial Group (MUFG)

Delivering accessible UI kits and Desktop and Mobile UI designs for boutique superannuation fund clients by adapting MUFG's core member centre product and ensuring on-brand customised solutions.

Senior UX Designer at Bankwest

Delivered seamless, on-brand, user-centered, end-to-end UX solutions across app, mobile and desktop platforms for banking customers.

Service and UX Designer at Creative Mass

Optimised the onboarding process of a fintech portal (B2B), improving investor users' satisfaction and efficiency.

Brand Designer at KLoco

Designed brand identity, graphics and the e-commerce store.

Team Leader at Global Vision International (GVI)

Developed and led community projects in collaboration with Save the Children; managed a team of 10, stakeholder relationships and ensured strong partnerships with project workers, volunteers and GVI management.

UX/UI Designer at Mitsubishi UFJ Financial Group (MUFG)

Optimised configurable member join journeys of superannuation funds by enhancing accessibility, design consistency, and introducing a consolidation feature, improving member satisfaction (B2C) and fund growth (B2B).

Experience Designer at Bankwest

Delivered seamless, on-brand, user-centered, end-to-end UX solutions across apps, mobile, and desktop platforms for banking customers.

Service and UX Designer at Creative Mass

Optimised onboarding process of a fintech SaaS portal (B2B), improving investor user satisfaction and efficiency. Identified and documented livedesign inconsistencies, enhancing design consistency, usability, and cultivating user trust.

Designer at KLoco

Designed brand identity, graphics and e-commerce store.

Team Leader at Global Vision International (GVI)

Developed and led community projects in collaboration with Save the Children. Managed a team of 10, stakeholder relationships and ensured strong partnerships with project workers, volunteers, and GVI management.

UX Designer at Bankwest

Delivered seamless, on-brand, user-centered, end-to-end UX solutions across app, mobile, and desktop platforms, for banking customers.

Designer at Loco

Designed brand identity, graphics and ecommerce store. Led Marketing 3.0 strategies.

UX/UI Designer at Mitsubishi UFJ Financial Group (MUFG)

Optimised configurable member journeys of superannuation funds by enhancing accessibility, design consistency, and introducing a consolidation feature, improving member satisfaction (B2C) and fund growth (B2B). Rebranded core member online product for boutique fund clients with on-brand, accessible and scalable UI kits and screens for desktop and mobile.

Experience Designer at Bankwest

Delivered seamless, on-brand, user-centered end-to-end UX solutions across app, mobile, and desktop platforms for banking customers.

Service and UX Designer at Fintech SaaS Portal

Optimised onboarding process of a fintech SaaS portal (B2B), improving investor user satisfaction and efficiency. Identified and documented live design inconsistencies, enhanced design consistency, usability, and cultivated user trust.

Designer at KLoCo

Brand identity, graphics and e-commerce store. Led Marketing 3.0 strategies.

Team Leader at Global Vision International (GVI)

Developed and led community projects in collaboration with Save the Children. Managed a team of 10, stakeholder relationships and ensured strong partnerships with project workers, volunteers, and GVI management.