Contributed to the development of multiple full-stack web applications, building responsive UI with React and robust APIs and business logic with Laravel (PHP), tailored for Inventory Management and Customer Relationship Management (CRM). Participated in Agile development cycles, contributing to sprint planning, feature development, and timely releases based on customer feedback and business priorities. Partnered with end users to design and implement new features, leveraging platforms like Jira, Fresh Service, and Service Now to gather feedback and prioritize requests, aimed to enhance usability, workflow efficiency, and customer satisfaction. Conducted rigorous manual testing to identify breakages and edge cases, while also developing and maintaining automated test suites to ensure consistent quality and reduce regression risk. Assisted in the development and improvement of multiple Kotlin mobile applications to extend Inventory Management and CRM to mobile users. Utilized AWS servic

Director of Events at Mission 28

May 31, 2022 - October 1, 2025

Directed the end-to-end planning and execution of events, overseeing concept development, logistics, promotion, and day-of coordination to ensure maximum outreach. Managed semester and annual budgets, ensuring all events were delivered on time and within budget, while maintaining quality and impact. Fostered community engagement and student participation by designing events that aligned with collective interests and cultivated lasting connections within the community.

Technical Support Assistant at UNC Charlotte

December 31, 2021 - October 1, 2025

Provided technical support to students, faculty, and staff, assisting with troubleshooting and resolving issues related to a wide range of university-supported software and systems. Gained hands-on experience with key platforms and services including Adobe Creative Suite, Banner (student information system), Canva LMS, Cherwell (ITSM), Duo Mobile (2FA), and other campus applications. Diagnosed and resolved issues efficiently through remote and in-person support, ensuring minimal downtime and a positive user experience. Documented support interactions and escalated complex issues when needed, contributing to the overall IT support workflow efficiency.