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I am an IT professional with experience in cybersecurity, network administration, system administration, and development. I diagnose and troubleshoot technical issues across desktops, laptops, printers, and mobile devices, and I communicate clearly with both technical and non-technical colleagues. I also implement security best practices, install and configure operating systems, software, and cloud applications, and maintain a library of workstation images. I am the founder of Palm Gulf LLC (2020–present) and have previously served in IT Help Desk and Web Development roles. I aim to secure a remote IT position that leverages my skills while staying up-to-date with industry trends and fostering a culture of innovation and collaboration.…I am an IT professional with experience in cybersecurity, network administration, system administration, and development. I diagnose and troubleshoot technical issues across desktops, laptops, printers, and mobile devices, and I communicate clearly with both technical and non-technical colleagues. I also implement security best practices, install and configure operating systems, software, and cloud applications, and maintain a library of workstation images. I am the founder of Palm Gulf LLC (2020–present) and have previously served in IT Help Desk and Web Development roles. I aim to secure a remote IT position that leverages my skills while staying up-to-date with industry trends and fostering a culture of innovation and collaboration.

user1153981

Web Developer, Programmer, Full Stack Developer, +3

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I am an IT professional with experience in cybersecurity, network administration, system administration, and development. I diagnose and troubleshoot technical issues across desktops, laptops, printers, and mobile devices, and I communicate clearly with both technical and non-technical colleagues. I also implement security best practices, install and configure operating systems, software, and cloud applications, and maintain a library of workstation images. I am the founder of Palm Gulf LLC (2020–present) and have previously served in IT Help Desk and Web Development roles. I aim to secure a remote IT position that leverages my skills while staying up-to-date with industry trends and fostering a culture of innovation and collaboration.…I am an IT professional with experience in cybersecurity, network administration, system administration, and development. I diagnose and troubleshoot technical issues across desktops, laptops, printers, and mobile devices, and I communicate clearly with both technical and non-technical colleagues. I also implement security best practices, install and configure operating systems, software, and cloud applications, and maintain a library of workstation images. I am the founder of Palm Gulf LLC (2020–present) and have previously served in IT Help Desk and Web Development roles. I aim to secure a remote IT position that leverages my skills while staying up-to-date with industry trends and fostering a culture of innovation and collaboration.

Available to hire

I am an IT professional with experience in cybersecurity, network administration, system administration, and development. I diagnose and troubleshoot technical issues across desktops, laptops, printers, and mobile devices, and I communicate clearly with both technical and non-technical colleagues. I also implement security best practices, install and configure operating systems, software, and cloud applications, and maintain a library of workstation images.

I am the founder of Palm Gulf LLC (2020–present) and have previously served in IT Help Desk and Web Development roles. I aim to secure a remote IT position that leverages my skills while staying up-to-date with industry trends and fostering a culture of innovation and collaboration.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Web Developer at Los Angeles County Public Library

January 1, 2018 - October 2, 2025

Implemented security best practices to protect websites and web applications from vulnerabilities. Conducted thorough testing and debugging of web applications to ensure functionality and performance. Designed and developed responsive websites using front-end and back-end technologies.

IT Help Desk at LA City Bureau of Street Service

January 1, 2020 - October 2, 2025

Provided IT help desk support to staff, troubleshooting hardware and software issues, and maintaining IT infrastructure to ensure smooth daily operations.

Owner & Founder at Palm Gulf LLC

January 1, 2020 - Present

Oversee budgeting, financial forecasting, and cash flow management. Address customer inquiries and feedback, diagnose and troubleshoot technical issues related to desktops, laptops, printers, and mobile devices. Install, upgrade, and configure operating systems, software applications, and utilities. Perform occasional end-user training and maintain a library of workstation images. Convey technical information to non-technical clients and employees. Reset passwords, manage user accounts, and configure security settings in cloud applications.

Business Owner & Founder at Palm Gulf LLC

January 1, 2020 - Present

Oversee budgeting, financial forecasting, and cash flow management. Address customer inquiries, feedback, and complaints promptly and professionally. Diagnose and troubleshoot technical issues related to desktops, laptops, printers, and mobile devices. Install, upgrade, and configure operating systems, software applications, and utilities. Perform occasional end-user training and maintain a library of workstation images.

Web Developer at LA County Public Library

January 1, 2018 - October 2, 2025

IT Help Desk at LA City Bureau of Street Service

January 1, 2020 - October 2, 2025

Provided first-line IT support to staff, diagnosed and resolved hardware and software issues, and assisted with configuring and maintaining desktops, laptops, printers, and mobile devices. Supported security practices and created/maintained documentation for IT procedures.

E-Commerce Business Owner & Founder at Palm Gulf LLC

January 1, 2020 - Present

Lead the creation and management of e-commerce operations, overseeing budgeting, financial forecasting, and cash flow management. Responsible for client inquiries, feedback, and complaints; diagnose and troubleshoot technical issues related to desktops, laptops, printers, and mobile devices; install, upgrade, and configure operating systems, software applications, and utilities; maintain a library of workstation images; communicate technical information to non-technical clients and employees.

IT Help Desk at LA City Bureau of Street Services

December 31, 2020 - October 2, 2025

Provided IT help desk support, troubleshooting desktops, laptops, printers, and mobile devices; installed, upgraded, and configured operating systems, software applications, and utilities; performed end-user training; maintained a library of workstation images; communicated technical information to non-technical clients and employees.

Web Developer at LA County Public Library

December 31, 2018 - October 2, 2025

Implemented security best practices to protect websites and web applications from vulnerabilities; conducted thorough testing and debugging of web applications to ensure functionality and performance; designed and developed responsive websites using front-end and back-end technologies.

E-Commerce Business Owner & Founder at Palm Gulf LLC

January 1, 2020 - Present

Oversee budgeting, financial forecasting, cash flow management; address customer inquiries, feedback, and complaints promptly and professionally; diagnose and troubleshoot technical issues with desktops, laptops, printers, and mobile devices; install, upgrade, and configure operating systems, software, and utilities; maintain a library of workstation images and provide occasional end-user training.

IT Help Desk at Los Angeles City Bureau of Street Services

December 31, 2020 - October 2, 2025

Provided help desk support and implemented security best practices; supported websites and web applications; collaborated with teams to troubleshoot and resolve issues; gained exposure to front-end and back-end technologies.

Web Developer at Los Angeles County Public Library

December 31, 2018 - October 2, 2025

Implemented security best practices to protect websites and web applications from vulnerabilities; conducted thorough testing and debugging of web applications; designed and developed responsive websites using front-end and back-end technologies.