Improved customer experience by streamlining workflows for efficiency, enhanced order accuracy to reduce mistakes, and fostered strong team collaboration to ensure smooth operations during busy hours.

Barista at Good Earth

September 1, 2024 - October 2, 2025

I improved customer experience by streamlining workflows to make service more efficient, enhancing order accuracy to reduce mistakes, and fostering strong team collaboration to ensure smooth operations, even during busy hours.

Summer UX/UI Intern at Beyond Brand

July 31, 2024 - October 2, 2025

Redesigned client websites, improving visuals and user experience; collaborated with clients to understand needs and balance business goals with design decisions, gaining insights into user expectations and effective communication.

Product Zone Specialist at Apple

July 1, 2024 - Present

Improved user experience by identifying customer pain points, analyzing feedback, and refining solutions to increase NPS; helped the team adopt a user-first mindset and smoother workflows; simplified information and improved accessibility; encouraged continuous improvement by asking the right questions and refining processes.

Summer UXUI Intern at Beyond Brand

July 1, 2024 - October 2, 2025

I redesigned client websites at Beyond Brand, improving both visuals and user experience while collaborating closely with clients to understand their needs. Through these interactions, I gained valuable insights into user expectations, effective communication, and balancing business goals with design decisions.

Product Zone Specialist at Apple

July 1, 2024 - Present

I improved user experience by finding customer pain points, analyzing feedback, and refining solutions, which increased NPS. Also helped my team create a user-first mindset and smoother workflows, made products easier to use by simplifying information and focusing on accessibility and encouraged continuous improvement by asking the right questions and refining processes.