Hi, I’m Dheeraj Virdi (also known as Deepika). Based in Melbourne, I am a competent, motivated and enthusiastic administrative associate with experience working as part of a team in a busy office environment. I have a strong blend of administrative and design skills, including MS Office, customer service, and web/graphic design. I enjoy collaborating with cross-functional teams to deliver marketing assets, update websites, and create engaging visuals that enhance user experience.

Dheeraj Virdi

Hi, I’m Dheeraj Virdi (also known as Deepika). Based in Melbourne, I am a competent, motivated and enthusiastic administrative associate with experience working as part of a team in a busy office environment. I have a strong blend of administrative and design skills, including MS Office, customer service, and web/graphic design. I enjoy collaborating with cross-functional teams to deliver marketing assets, update websites, and create engaging visuals that enhance user experience.

Available to hire

Hi, I’m Dheeraj Virdi (also known as Deepika). Based in Melbourne, I am a competent, motivated and enthusiastic administrative associate with experience working as part of a team in a busy office environment.

I have a strong blend of administrative and design skills, including MS Office, customer service, and web/graphic design. I enjoy collaborating with cross-functional teams to deliver marketing assets, update websites, and create engaging visuals that enhance user experience.

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Language

English
Fluent
Panjabi, Punjabi
Fluent
Hindi
Fluent

Work Experience

Graphic Designer at AlignAV - Melbourne
December 1, 2024 - Present
Assisted customers with technical issues, ensuring first-contact resolution of inquiries. Developed a wide range of print and digital marketing materials. Content updates for website while managing digital assets, resulting in enhanced user experience. Managed and updated digital assets within software system, ensuring accurate data organization and seamless integration across platforms. Handling customers with asset onboarding queries, ensuring smooth integration, accurate data entry and efficient management of digital resources.
Web & Graphic Designer at ROBOTICS MARKETER - South Yarra, Melbourne
January 1, 2024 - November 1, 2024
Created print and digital marketing assets, including brochures, banners, packaging designs, and signage, improving brand consistency. Managed and updated content for websites, ensuring visual consistency and meeting all project deadlines, leading to improvement in customer experience. Designed newsletters, email templates, and social media graphics, contributing to in open rates and click-through rates for marketing campaigns. Assisted in the development of design templates and marketing materials, enhancing brand visibility. Collaborated with cross-functional teams on design projects, brainstorming and implementing creative solutions that resulted in boost in overall marketing performance.
Administrative Assistant at Raven Collective
October 1, 2023 - December 1, 2023
Processed online orders per week, ensuring 100% on-time delivery to customers. Responded to customer inquiries daily, maintaining a customer satisfaction rate in email communication. Monitored inventory for products, ensuring stock levels were consistently maintained and reducing stockouts by 20%. Assembled and packaged gift boxes weekly, ensuring high-quality presentation and reducing packaging errors. Maintained accurate data entry for records, upholding an accuracy rate and contributing to streamlined operations.
Administrator at Vish Homes Pty Ltd.
May 1, 2022 - November 1, 2023
Developed marketing assets, including floor plans, brochures, and client presentations, contributing to increase in client engagement. Designed digital and print materials for interior design brochures and event signage, enhancing event attendance. Prepared HIA contracts and quotations, reviewed floor/site plans, managed Excel data entry, coordinated with suppliers for orders, and maintained customer and supplier records with contact and billing details. Coordinated design elements, including colour schemes and branding strategies, for residential projects, helping to increase colour selection and project approval rates.
Web Developer & Graphic Designer at Ready Edge Technologies Pty. Ltd.
April 1, 2020 - November 1, 2021
Managed a process re-engineering project that improved service efficiency, consolidating end-to-end processes and reducing operational delays. Built over 15 customized websites using WordPress, HTML, CSS, and Bootstrap, ensuring responsiveness across devices. Collaborated with clients to define design needs, delivering design mock-ups and incorporating feedback to improve satisfaction rates. Designed high-quality graphics and assets using Adobe Illustrator and Photoshop, increasing social media engagement. Ensured all design projects met brand standards, achieving client satisfaction rate and contributing to brand recognition.

Education

Certificate of Completion Helpdesk Support Boot-Camp at TECHSKILLS IT CAREER
February 1, 2025 - February 1, 2025
Certificate III in Advanced Spoken and Written English at TAFE Digital NSW
October 1, 2023 - November 1, 2024
UI/UX Design Course at Great Learning Academy
April 1, 2022 - August 1, 2022
Web & Graphic Design Course at Skill Sure Institute, Chandigarh
January 1, 2019 - December 1, 2019
Adobe Photoshop, Illustrator, XD, InDesign, Figma, HTML, CSS, Bootstrap, PHP at Self-study
January 11, 2030 - March 9, 2026
Master of Education at Lovely Professional University, India
January 1, 2014 - March 1, 2016

Qualifications

First Aid Certification
January 11, 2030 - March 9, 2026
Responsible Service of Alcohol (RSA)
January 11, 2030 - March 9, 2026
Working with Children Check
January 11, 2030 - March 9, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Software & Internet