I’m Emmeline Costa-Wagner, an experienced administrative professional and published writer/illustrator based in Cookham, Berkshire. Over the last 15+ years I’ve supported teams across different industries and countries through reliable office administration, client support, and clear communication, while also building creative projects from idea to publication. I combine strong digital skills—advanced Microsoft Office, website content support, and social media management—with creative writing, copywriting, and illustration. I also enjoy modern workflows, including AI LLM prompting/testing and using digital tools to improve content and productivity, and I’m trained in mental health awareness and learning support to help me support people with care and attention to detail.…

Emmeline Costa-Wagner

I’m Emmeline Costa-Wagner, an experienced administrative professional and published writer/illustrator based in Cookham, Berkshire. Over the last 15+ years I’ve supported teams across different industries and countries through reliable office administration, client support, and clear communication, while also building creative projects from idea to publication. I combine strong digital skills—advanced Microsoft Office, website content support, and social media management—with creative writing, copywriting, and illustration. I also enjoy modern workflows, including AI LLM prompting/testing and using digital tools to improve content and productivity, and I’m trained in mental health awareness and learning support to help me support people with care and attention to detail.…

Available to hire

I’m Emmeline Costa-Wagner, an experienced administrative professional and published writer/illustrator based in Cookham, Berkshire. Over the last 15+ years I’ve supported teams across different industries and countries through reliable office administration, client support, and clear communication, while also building creative projects from idea to publication.

I combine strong digital skills—advanced Microsoft Office, website content support, and social media management—with creative writing, copywriting, and illustration. I also enjoy modern workflows, including AI LLM prompting/testing and using digital tools to improve content and productivity, and I’m trained in mental health awareness and learning support to help me support people with care and attention to detail.

See more

Language

English
Fluent
German
Advanced
Afrikaans
Beginner

Work Experience

Office Administrator & Social Media Manager at Elizabeth House Day Centre
September 1, 2019 - May 31, 2021
Supported the centre manager with office administration and helped establish marketing across social media channels. Created and developed the centre’s online presence across multiple platforms and built a new website. Provided reception and day-centre support, including general assistance for members during busy periods. Interviewed by Ross Kemp on “Volunteer army” during the Covid pandemic regarding support phone calls to members during lockdowns.
Writer, Author & Illustrator at Self-employed
June 1, 2007 - Present
Written, illustrated and published four illustrated children’s books and two novels with strong sales performance. Managed the full publishing process, including marketing and promotion via social media platforms, and maintained an engaged online presence. Demonstrated self-directed project management with consistent deadline adherence.
Legal & Sales Administrator at Sybase (UK) Ltd
June 1, 2006 - June 30, 2007
Provided administrative support to legal and sales teams, including managing i-Manage database systems and document filing with Companies House. Created and maintained corporate documentation and marketing materials, and administered company intranet and legal website content.
Technical & Marketing Administrator at Herald Investments
February 1, 2005 - February 28, 2006
Completed FSA compliance training in money laundering and insider trading. Produced financial reports for five fund managers using Bloomberg and Quicken. Created marketing materials, factsheets and annual reports using DTP tools and maintained website content using Dreamweaver and professional design tools.
Purchasing Administrator & PA at J&P Construction
January 1, 2004 - January 31, 2005
Created and updated supplier documentation and order templates for international shipment. Managed company database software and Microsoft Office applications, and coordinated purchasing processes and supplier communications.
Export Administrator & Translator at Zeppelin Silo Technology
January 1, 2003 - Present
Processed export documentation and translated technical documents German-English. Managed international shipping logistics and technical database systems.

Education

Bachelor of Science (BSc), Concentration in Social Sciences/Humanities at UNISA & Open University
January 11, 2030 - October 6, 2025
Bachelor of Science (BSc) - Concentration in Social Sciences/Humanities at UNISA & Open University
January 11, 2030 - October 6, 2025
BSc Social Sciences/Humanities at UNISA & Open University
January 1, 2007 - January 1, 2007
International Computer Driver’s License (ICDL) at All Microsoft Programs
January 11, 2030 - September 22, 2026

Qualifications

Understanding Specific Learning Difficulties – Level 1
January 11, 2030 - October 6, 2025
Understanding Climate Change & Environmental Awareness – Level 1
January 11, 2030 - October 6, 2025
Mental Health First Aid & Mental Health Advocacy in the Workplace – Level 1
January 11, 2030 - October 6, 2025
Counselling Skills – UK Level
January 11, 2030 - October 6, 2025
Introduction to Psychology – Yale University (online)
January 11, 2030 - October 6, 2025
Bachelor of Science (BSc) - Concentration in Social Sciences/Humanities
January 11, 2030 - October 6, 2025
Certificate: Understanding Specific Learning Difficulties
January 11, 2030 - October 6, 2025
FSA Training (Compliance, Insider Trading & Money Laundering)
January 11, 2030 - October 6, 2025
Understanding Specific Learning Difficulties - Level 2 (WimX Learning)
January 1, 2025 - September 22, 2026
Climate Change & Environmental Awareness - Level 2 (WimX Learning)
January 1, 2024 - September 22, 2026
Mental Health First Aid & Workplace Advocacy - Level 2 (WimX Learning)
January 1, 2023 - September 22, 2026
Counselling Skills - TQUK Level 2 (The Skills Network)
January 1, 2022 - September 22, 2026
Introduction to Psychology Certificate (Coursera - Yale University)
January 1, 2021 - September 22, 2026
First Aid Certificate (St. John’s Ambulance)
January 1, 2019 - September 22, 2026
DBS Certificate
January 11, 2030 - September 22, 2026
UK Driving License
January 11, 2030 - September 22, 2026
Web Design Certificate (Macromedia Suite)
January 11, 2030 - September 22, 2026

Industry Experience

Media & Entertainment, Education, Professional Services, Retail, Software & Internet, Financial Services, Non-Profit Organization, Real Estate & Construction, Other