IT Engineer at Double Click Operation and Maintenance

Provided technical support and end-user training; installed, configured, and maintained operating systems, applications, and IT infrastructure in accordance with company standards.

IT Technical Support at Alraq i Hospital

Implemented a new network infrastructure, improved network stability, and accelerated data transfers; led deployment of a cloud-based storage solution, reducing storage costs by 40%; designed and implemented a disaster recovery plan to minimize downtime.

IT Help Desk at Mondial Motors Company

Collaborated with cross-functional teams to integrate new software applications and technologies, enhancing overall system performance and functionality. Maintained up-to-date IT skills and supported enterprise IT initiatives.

IT Support at Arabian Computer Company

Developed and implemented a cybersecurity strategy to protect the organization from cyber threats and ensure regulatory compliance. Streamlined IT processes by implementing automation tools, resulting in a 20% increase in efficiency and productivity.

IT Engineer at Arabian Computer Company

Implemented a cybersecurity strategy that protected the organization from cyber threats and ensured compliance with industry regulations. Streamlined IT processes by implementing automation tools, resulting in a 20% increase in efficiency and productivity. Received recognition for outstanding customer service and support, consistently exceeding client expectations and maintaining high satisfaction ratings.

IT Support Engineer at Double Click Operation and Maintenance

Provided end-user technical support and maintained operating systems; installed, configured, and maintained IT infrastructure; ensured minimal downtime during system failures.

IT Help Desk at Mondial Motors Company

Drove end-user IT support and system troubleshooting; collaborated with cross-functional teams to integrate new software applications; enhanced overall system performance.