Amerah Allan Ames

Technical Team Lead - Front End Web Development at MyAdvice, LLC

Overseeing the end-to-end production of custom WordPress websites for 150+ clients, leading two teams of developers, designers, and project managers to ensure smooth delivery from concept to launch. Developing strategies for website content and execution, ensuring best practices to guide UX and design decisions that drive performance and client ROI. Implementing content migration workflows using AI tools, configuring third party and proprietary plugin features, including performing bug fixes & testing for custom plugins and Wordpress blocks.

Customer Support Specialist at MyAdvice, LLC

Resolved technical issues, managed updates and general maintenance across 1000+ WordPress, Drupal, and PHP-based sites. Supported SaaS product testing and API integration and worked with engineering team on features for improved client value and satisfaction.

Digital Marketing Account Manager at MyAdvice, LLC

Managed client relationships while developing and implementing SEO strategies that achieved 98% client retention QoQ.

Administrative Marketing Assistant at University of Utah, Department of Family & Preventive Medicine

Designed and maintained public health program member organization’s website and social media presence.

Front End Web Development Team Lead at MyAdvice, LLC

Overseeing the end-to-end production of custom WordPress websites for 150+ clients, leading two teams of developers, designers, and project managers to ensure smooth delivery from concept to launch. Developing strategies for website content and execution, ensuring best practices to guide UX and design decisions that drive performance and client ROI. Implementing content migration workflows using AI tools, configuring third-party and proprietary plugin features, and performing bug fixes and testing for custom plugins and WordPress blocks.

Customer Support Specialist at MyAdvice, LLC

Resolved technical issues, managed updates and ongoing maintenance across 1000+ WordPress, Drupal, and PHP-based sites. Supported SaaS product testing and API integration, and collaborated with the engineering team on features to improve client value and satisfaction.

Digital Marketing Account Manager at MyAdvice, LLC

Managed client relationships while developing and implementing SEO strategies that contributed to 98% client retention QoQ.

Administrative Marketing Assistant at University of Utah, Department of Family & Preventive Medicine

Designed and maintained the public health program member organization’s website and social media presence.

Remote Technical Team Lead - Front End Web Development at MyAdvice, LLC

Oversee end-to-end production of custom WordPress websites for 150+ clients; lead two teams of developers, designers, and project managers to ensure smooth delivery from concept to launch; develop content migration strategies, guide UX and design decisions, and implement AI-assisted content migration workflows; configure third-party and proprietary plugin features; perform bug fixes and testing for custom plugins and WordPress blocks.

Customer Support Specialist at MyAdvice, LLC

Resolved technical issues, managed updates and maintenance across 1000+ WordPress, Drupal, and PHP-based sites; supported SaaS product testing and API integration; collaborated with engineering on features to improve client value and satisfaction.

Digital Marketing Account Manager at MyAdvice, LLC

Managed client relationships while developing and implementing SEO strategies that achieved 98% client retention QoQ.