Hello, I’m Jishnu ES, a results-driven e-commerce and digital business professional with 6+ years of experience in managing digital platforms, customer retention strategies, and data-driven decision making. I excel in WordPress/WooCommerce development, online merchandising, and cross-functional collaboration to optimize customer journeys and drive growth. I’m actively learning German to support the Berlin market and I’m seeking an E-commerce Assistant role in Berlin to contribute to a dynamic team. I thrive on market research, performance analytics, and conversion optimization, with hands-on experience in building and optimizing digital storefronts, managing large product catalogs, and delivering measurable improvements in retention and sales. I’m eager to bring my technical and strategic skills to a Berlin-based opportunity.

Hello, I’m Jishnu ES, a results-driven e-commerce and digital business professional with 6+ years of experience in managing digital platforms, customer retention strategies, and data-driven decision making. I excel in WordPress/WooCommerce development, online merchandising, and cross-functional collaboration to optimize customer journeys and drive growth. I’m actively learning German to support the Berlin market and I’m seeking an E-commerce Assistant role in Berlin to contribute to a dynamic team. I thrive on market research, performance analytics, and conversion optimization, with hands-on experience in building and optimizing digital storefronts, managing large product catalogs, and delivering measurable improvements in retention and sales. I’m eager to bring my technical and strategic skills to a Berlin-based opportunity.

Available to hire

Hello, I’m Jishnu ES, a results-driven e-commerce and digital business professional with 6+ years of experience in managing digital platforms, customer retention strategies, and data-driven decision making. I excel in WordPress/WooCommerce development, online merchandising, and cross-functional collaboration to optimize customer journeys and drive growth. I’m actively learning German to support the Berlin market and I’m seeking an E-commerce Assistant role in Berlin to contribute to a dynamic team.

I thrive on market research, performance analytics, and conversion optimization, with hands-on experience in building and optimizing digital storefronts, managing large product catalogs, and delivering measurable improvements in retention and sales. I’m eager to bring my technical and strategic skills to a Berlin-based opportunity.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced
Malayalam
Fluent
German
Beginner

Work Experience

Merchandising Manager & E-commerce Developer at Techins Software Solutions LLP (Bookit App)
January 1, 2022 - Present
Designed, developed, and managed multiple e-commerce websites using WordPress and WooCommerce from concept to deployment. Configured product catalogs (500+ SKUs) and integrated payment gateways (PayPal, Stripe, Razorpay) ensuring secure transaction processing and PCI compliance. Implemented automated inventory management systems, reducing stock discrepancies by 30%. Customized WooCommerce themes and plugins using PHP, CSS, and JavaScript to enhance user experience and conversion rates. Optimized website performance, achieving 40% faster load times through caching, CDN integration, and image optimization. Monitored and analyzed website performance, sales analytics, and customer behavior using specialized reports.
Certified Internet Consultant at Justdial Pvt Ltd - India's Leading Local Search Engine
January 1, 2022 - October 8, 2025
Managed and optimized 200+ business listings (product catalogs, pricing, descriptions) on Justdial's e-commerce platform. Implemented SEO best practices for business listings, improving visibility and search rankings by an average of 35%. Configured and maintained online storefronts for partner businesses, including menu and service catalogs. Assisted in creating, scheduling, and managing 50+ online promotional campaigns and business newsletters monthly. Tracked campaign performance metrics and provided detailed ROI analysis to clients.
Sales Executive (FMCG) at Galaxy Marketing
January 1, 2018 - October 8, 2025
Exceeded targeted sales goals by 90% through strategic data analysis and customer engagement optimization. Developed and implemented innovative sales strategies incorporating market trends and customer insights. Analyzed sales data and customer purchasing patterns to identify high-potential products and cross-selling opportunities.
Merchandising Manager & E-commerce Developer at Techins Software Solutions LLP (Bookit App)
January 1, 2022 - Present
Designed, developed, and managed multiple e-commerce websites using WordPress and WooCommerce from concept to deployment. Configured product catalogs (500+ SKUs) and integrated payment gateways (PayPal, Stripe, Razorpay) ensuring secure transaction processing and PCI compliance. Implemented automated inventory management systems, reducing stock discrepancies by 30%. Customized WooCommerce themes and plugins using PHP, CSS, and JavaScript to enhance user experience and conversion rates. Optimized website performance, achieving 40% faster load times through caching, CDN integration, and image optimization. Monitored and analyzed website performance, sales analytics, and customer behavior using specialized reports.
Certified Internet Consultant at Justdial Pvt Ltd - India's Leading Local Search Engine
January 1, 2022 - October 8, 2025
Managed and optimized 200+ business listings (product catalogs, pricing, descriptions) on Justdial's e-commerce platform. Implemented SEO best practices for business listings, improving visibility and search rankings by an average of 35%. Configured and maintained online storefronts for partner businesses, including menu and service catalogs. Assisted in creating, scheduling, and managing 50+ online promotional campaigns and business newsletters monthly. Tracked campaign performance metrics and provided detailed ROI analysis to clients.
Sales Executive (FMCG) at Galaxy Marketing
January 1, 2018 - October 8, 2025
Exceeded targeted sales goals by 90% through strategic data analysis and customer engagement optimization. Developed and implemented innovative sales strategies incorporating market trends and customer insights. Analyzed sales data and customer purchasing patterns to identify high-potential products and cross-selling opportunities.

Education

Bachelor of Engineering in Civil Engineering at RVS College of Engineering, Tamil Nadu, India
March 1, 2013 - May 1, 2017
Bachelor of Engineering in Civil Engineering at RVS College of Engineering, Tamil Nadu, India
March 1, 2013 - May 1, 2017

Qualifications

PowerBI DAX - Rows & Column
January 1, 2022 - October 8, 2025
Digital Marketing - Zoople Technologies
January 1, 2021 - October 8, 2025
German Language Course (A1-A2 Level)
January 11, 2030 - October 8, 2025
Certification in PowerBI DAX - Rows & Column
January 1, 2022 - October 8, 2025
Certificate in Digital Marketing - Zoople Technologies
January 1, 2021 - October 8, 2025
German Language Course (A1 - A2 Level)
January 11, 2030 - October 8, 2025

Industry Experience

Software & Internet, Retail, Professional Services, Media & Entertainment, Education, Other