Available to hire
Mi chiamo Matteo Gatti e sono un Web Designer e Digital Assistant con una comprovata esperienza nello sviluppo di siti web responsive, ottimizzati per SEO e SEM, nonché nella gestione di campagne e analisi dell’esperienza utente utilizzando Google Analytics, Search Console e Google Ads. Mi piace trasformare le esigenze del cliente in soluzioni digitali concrete, bilanciando estetica e funzionalità, curando layout, immagini, tipografia e colori per ottenere esperienze utente fluide e performanti.
Ho maturato una solida esperienza in ambiti di back office, assistenza clienti e gestione amministrativa, oltre a una formazione pregressa in ambito riabilitativo come fisioterapista. Organizzo autonomamente il lavoro, definisco priorità e lavoro bene in team, con attenzione all’ascolto e all’empatia, sempre orientato al raggiungimento degli obiettivi.
Experience Level
Expert
Expert
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Expert
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Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Italian
Fluent
English
Advanced
Work Experience
Web Designer, Social Media Manager, Digital Assistant at Digitalmatt
January 1, 2024 - PresentWeb design and digital support activities including Google Analytics, Search Console and Ads usage to monitor user experience and implement improvements; maintenance and detailed verification of websites, portals, and web applications to ensure high performance aligned with SEO/SEM principles; creation of websites, apps and portals tailored to client needs; online publication oversight including hosting and domain validation; visual elements selection (images, graphics, fonts, colors) for site layouts; integration of e-commerce plugins with cross- and up-selling capabilities; cross-browser compatibility maintenance; management of external user communications via inbound/outbound calls and customer support tickets; document archiving and metadata management; general administrative and back-office project support.
Portaletter at Poste Italiane SPA
December 1, 2022 - October 9, 2025Delivery of mail at domicilio with signature, registration of deliveries; distribution of postal products to indicated addresses; sorting and preparation of paper mail by delivery zones; cash-on-delivery mail delivery and payment handling; use of tablet and other devices to update delivery status.
Impiegato Operatore Back Office at Koinè Bologna SRL
June 1, 2022 - October 9, 2025Document drafting and data entry; verification of client-provided documentation; handling of emails and physical mail routing to correct recipients; back-office support with Hera SPA as client.
Impiegato at Koinè Bologna SRL
October 1, 2018 - October 9, 2025Inbound/outbound front-office operator for Hera Comm; achievement recognized as best performer in multiple quarters (Jan-Mar 2017; Apr-Jun 2017; Oct-Dec 2017; Apr-Jun 2018; Jul-Sep 2018); telephone customer assistance providing information and clarifications.
Fisioterapista at Poliambulatorio San Martino
February 1, 2015 - October 9, 2025Massotherapy, physical therapies and functional rehabilitation (simple and complex); analysis and evaluation of medical exams and patient records to formulate a therapeutic plan; organization of individual and group therapeutic activities; in-studio treatments; explanation and demonstration of rehabilitative exercises; data collection through discussions with physiatrists and other specialists.
Fisioterapista at Poliambulatorio San Giuseppe
August 1, 2008 - October 9, 2025Massotherapy, physical therapies and functional rehabilitation (simple and complex); analysis and evaluation of medical exams and patient records; in-studio treatments; teaching rehabilitative exercises; patient data collection via physician consultations.
Impiegato at Vodafone Italia
February 1, 2008 - October 9, 2025Inbound call center operator; promotion adherence, issue resolution related to credits and billing.
Fisioterapista at Istituto per Anziani “De Battisti”
August 1, 2007 - October 9, 2025Massotherapy, physical therapies and rehabilitation; analysis of medical exams and patient records for therapeutic planning; organization of individual and group therapeutic activities; patient data collection through discussions with physiatrists.
Fisioterapista at Centro Medico Polesano S. r. l
October 1, 2006 - October 9, 2025Massotherapy, physical therapies and rehabilitation; evaluation of medical exams and patient records; organizing therapeutic activities; in-studio treatments; demonstration of rehabilitative exercises; data collection through medical consultations.
Assistente bagnanti at Centro Acquatico “Le Piramidi”
September 1, 2004 - October 9, 2025Lifeguard duties including monitoring swimmers and enforcing regulations; water chemistry checks and application of legally required treatments.
Web Designer, Social Media Manager, Digital Assistant at Digitalmatt
January 1, 2024 - PresentResponsabile della progettazione e manutenzione di siti web, gestione social media, analisi UX/UI con Google Analytics/Ads, ottimizzazione SEO/SEM, selezione grafica e gestione contenuti e attività di back-office di progetto.
Portaletter at Poste Italiane SPA
December 31, 2022 - October 9, 2025Recapito della corrispondenza a domicilio, registrazione consegna, smistamento della posta e gestione dei pagamenti in contrassegno; utilizzo di tablet per aggiornare lo stato delle consegne.
Impiegato Operatore Back Office at Koinè Bologna SRL
June 30, 2022 - October 9, 2025Redazione di documenti, inserimento dati, verifica documentazione, smistamento email e posta cartacea e supporto back-office per Hera SPA.
Impiegato at Koinè Bologna SRL
October 31, 2018 - October 9, 2025Operatore inbound/outbound in front office per Hera Comm; assistenza telefonica ai clienti, gestione informazioni e obiettivi di business; premi Best Performer in vari trimestri.
Fisioterapista at Poliambulatorio San Martino
February 28, 2015 - October 9, 2025Mansioni di massoterapia, terapie fisiche e rieducazione funzionale, analisi e valutazione di esami clinici, cura di piani terapeutici, gestione riabilitativa individuale e di gruppo.
Fisioterapista at Poliambulatorio San Giuseppe
August 31, 2008 - October 9, 2025Massoterapiche, terapie fisiche e rieducazione funzionale, analisi di esami medici, gestione piani terapeutici, istruzione ed esercizi riabilitativi.
Impiegato Operatore Call Center inbound per assistenza al cliente at Vodafone Italia
August 31, 2008 - October 9, 2025Assistenza al cliente, adesione a promozioni, risoluzione problematiche di credito e fatturazione.
Fisioterapista at Istituto per Anziani “De Battisti”
August 31, 2007 - October 9, 2025Massoterapia, terapie fisiche e di rieducazione funzionale, organizzazione di attività terapeutiche e riabilitative, gestione dati pazienti.
Fisioterapista at Centro Medico Polesano S. r. l
October 31, 2006 - October 9, 2025Mansioni massoterapiche, terapie fisiche e di rieducazione funzionale, analisi e valutazione degli esami medici e della cartella clinica, gestione di piani terapeutici.
Assistente bagnanti at Centro Acquatico “Le Piramidi”
September 30, 2004 - October 9, 2025Monitoraggio dei bagnanti, controllo della chimica delle acque e predisposizione dei trattamenti previsti per legge.
Education
Qualifications
Basic Life Support (BLS)
January 11, 2030 - October 9, 2025Basic Life Support (BLS)
January 11, 2030 - October 9, 2025Industry Experience
Software & Internet, Healthcare, Professional Services, Education, Government, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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