Software Developer in Test at Arc’teryx

Spearheaded the implementation of the Playwright framework, cutting test creation time by 40%. Integrated automated regression tests to enhance deployment confidence and led QA efforts for an AI chatbot project.

Software Developer in Test at Square

Developed manual and automated test suites for Web, Android, and iOS platforms, collaborating with developers to enhance feature quality and usability. Led automation strategy improvements, increasing engineering team productivity by optimizing test workflows. Built automated testing frameworks using Webdriver.IO for web platforms and Playwright in TypeScript for cross-browser UI testing. Conducted peer PR reviews and created quarterly automation roadmaps aligned with business objectives. Integrated CI/CD systems using Jenkins and parallelized test execution over device clouds to accelerate testing processes. Applied AI technologies to enhance test coverage, including AI model validation for bias detection and NLP-based chatbot testing.

Software Developer in Test at Arc'teryx

Spearheaded end-to-end automation strategy using Testim and API validation with Postman, ensuring high coverage of critical business workflows. Implemented the Playwright framework for UI flows with Page Object Model (POM), and led best-practice guidelines to standardize automation across the team. Integrated automated test execution into CI/CD pipelines via GitHub Actions, reducing release cycle time and increasing deployment confidence. Led Agentforce AI chatbot quality initiatives, defining test strategy for NLP accuracy, escalation flows, and Salesforce Service Cloud integration. Directed test case management, defect triage, and Agile QA processes, mentoring team members and aligning testing efforts with sprint and release goals. Measuring automation coverage, defect leakage, and test execution trends to improve quality processes.

Software Developer in Test at Square

Developed manual and automated test suites for Web, Android, and iOS platforms; partnered with developers to enhance feature quality and usability. Led automation strategy improvements, increasing team productivity by optimizing test workflows. Used Webdriver.io for unit and component testing; performed PR reviews and created quarterly automation roadmaps aligned with business objectives. Integrated CI/CD with Jenkins and parallelized test execution across device clouds to speed up testing. Built automated Web testing frameworks using Playwright in TypeScript for cross-browser compatibility, and applied AI technologies to enhance coverage including bias detection and NLP-based chatbot testing.

Software Developer in Test at Arc'teryx

Spearheaded end-to-end automation strategy using Testim and API validation with Postman, ensuring high coverage of critical business workflows. Implemented the Playwright framework for end-to-end UI flows with the Page Object Model, established best-practice guidelines to standardize automation, and integrated automated test execution into CI/CD pipelines via GitHub Actions. Led quality initiatives for the Agentforce AI chatbot, defining test strategy for NLP accuracy, escalation flows, and Salesforce Service Cloud integration. Directed test case management, defect triage, and Agile QA processes, mentoring team members and aligning testing with sprint and release goals. Measured automation coverage and defect leakage to drive process improvements.

Software Developer in Test at Square

Owned end-to-end automation increasing coverage from 25% to 70% for the smoke test suite. Optimized CI/CD pipelines and enhanced mobile automation, leading to the automation of 50+ critical regression flows.

QA Engineer at Lululemon

Partnered with product teams and developers in an Agile environment to establish comprehensive Product Requirement Documents (PRDs). Performed End-to-End, Regression, and Third-Party integration testing in staging and production environments, assuring product stability. Utilized SQL and Kafka Lenses for backend querying and validation, constructing complex SQL queries for data integrity checks. Coordinated with downstream QA teams for smooth feature launches and thorough integration testing. Developed robust test plans and strategies to ensure high product quality and reliability. Conducted extensive manual and automated testing across the software development lifecycle.

Software QA Engineer at Lululemon

Partnered with product teams in an Agile environment to establish comprehensive Product Requirement Documents (PRDs). Performed End-to-End, Regression, and Third-Party integration testing across staging and production environments to ensure stability. Utilized SQL and Kafka Lenses for backend validation and constructed complex SQL queries for data integrity checks. Coordinated with downstream QA teams for smooth feature launches and thorough integration testing; developed robust test plans and strategies to ensure high product quality, complemented by extensive manual and automated testing across the SDLC.

Software QA Engineer at Lululemon

Partnered with Product and Engineering for API validations and end-to-end test strategies. Reduced UAT issues by 35% through proactive testing and validation.

QA Analyst at HSBC

Collaborated with developers and business stakeholders in an Agile team, overseeing QA aspects. Developed and executed Test Cases and Test Plans with exhaustive coverage to meet the definition of done. Performed manual testing on 20+ mobile and web features, including smoke, functional, regression, integration, and cross-platform validations. Led QA regression testing for monthly iOS and Android releases, including testing on TestFlight and Beta store. Tracked high-quality, critical defects in JIRA and provided regular test reports. Retrieved log files using ADB and Xcode, diagnosing server issues with Charles Proxy and Web Inspector. Participated in sprint planning, backlog refinement, demos, and daily stand-ups.

QA Analyst at HSBC

Collaborated with developers and business stakeholders in an Agile team to oversee comprehensive QA activities. Developed and executed Test Cases and Test Plans to ensure exhaustive coverage. Conducted manual testing on over 20 mobile and web features, including smoke, functional, regression, and integration validation. Led QA regression testing for monthly iOS and Android releases, including testing on TestFlight and Beta stores. Tracked high-priority defects in JIRA and produced regular test reports; contributed to sprint planning, backlog refinement, demos, and daily stand-ups.