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Hi, I’m Shashank Sumra, an IT professional based in Navi Mumbai with a diverse background spanning software development, database management, and customer-facing roles. I enjoy turning business needs into practical technical solutions, writing clean code, and optimizing SQL workflows for reliability and performance. I thrive in collaborative teams and love learning new technologies to deliver solid results. I’m proactive, detail-oriented, and focused on continuous improvement. I’m passionate about problem-solving, process optimization, and delivering value to clients and colleagues alike. In my spare time I explore new tech trends, experiment with web development stacks, and keep updated on tools and frameworks to stay ahead in a fast-paced field.…Hi, I’m Shashank Sumra, an IT professional based in Navi Mumbai with a diverse background spanning software development, database management, and customer-facing roles. I enjoy turning business needs into practical technical solutions, writing clean code, and optimizing SQL workflows for reliability and performance. I thrive in collaborative teams and love learning new technologies to deliver solid results. I’m proactive, detail-oriented, and focused on continuous improvement. I’m passionate about problem-solving, process optimization, and delivering value to clients and colleagues alike. In my spare time I explore new tech trends, experiment with web development stacks, and keep updated on tools and frameworks to stay ahead in a fast-paced field.

Shashank Sumra

Programmer, Full Stack Developer, App Developer, +2

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Hi, I’m Shashank Sumra, an IT professional based in Navi Mumbai with a diverse background spanning software development, database management, and customer-facing roles. I enjoy turning business needs into practical technical solutions, writing clean code, and optimizing SQL workflows for reliability and performance. I thrive in collaborative teams and love learning new technologies to deliver solid results. I’m proactive, detail-oriented, and focused on continuous improvement. I’m passionate about problem-solving, process optimization, and delivering value to clients and colleagues alike. In my spare time I explore new tech trends, experiment with web development stacks, and keep updated on tools and frameworks to stay ahead in a fast-paced field.…Hi, I’m Shashank Sumra, an IT professional based in Navi Mumbai with a diverse background spanning software development, database management, and customer-facing roles. I enjoy turning business needs into practical technical solutions, writing clean code, and optimizing SQL workflows for reliability and performance. I thrive in collaborative teams and love learning new technologies to deliver solid results. I’m proactive, detail-oriented, and focused on continuous improvement. I’m passionate about problem-solving, process optimization, and delivering value to clients and colleagues alike. In my spare time I explore new tech trends, experiment with web development stacks, and keep updated on tools and frameworks to stay ahead in a fast-paced field.

Available to hire

Hi, I’m Shashank Sumra, an IT professional based in Navi Mumbai with a diverse background spanning software development, database management, and customer-facing roles. I enjoy turning business needs into practical technical solutions, writing clean code, and optimizing SQL workflows for reliability and performance. I thrive in collaborative teams and love learning new technologies to deliver solid results.

I’m proactive, detail-oriented, and focused on continuous improvement. I’m passionate about problem-solving, process optimization, and delivering value to clients and colleagues alike. In my spare time I explore new tech trends, experiment with web development stacks, and keep updated on tools and frameworks to stay ahead in a fast-paced field.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Gujarati

Advanced

Marathi (Marāṭhī)

Advanced

Hindi

Fluent

English

Fluent

Work Experience

IT Officer at NextG Apex India Pvt Ltd

September 30, 2023 - October 12, 2025

Created optimal technical solutions to user needs within in-depth system analysis. Analyzed existing SQL queries to identify opportunities for improvements. Managed workload independently but collaborated with colleagues to complete large-scale tasks in a distributed team environment.

IT Officer at NextG Apex India Pvt Ltd

September 1, 2023 - October 12, 2025

Created optimal technical solutions to user needs with in-depth system analysis; analyzed existing SQL queries to identify opportunities for improvements; managed workload in a distributed team and collaborated to complete larger-scale tasks; developed custom database objects, stored procedures, and delivered updated applications; maintained complex T-SQL queries, views, and stored procedures across multi-database environments; performed regular database backups; analyzed business reports for prompt communication and ongoing support; resolved complex business issues with long-term solutions; coordinated with 50+ customers regarding App issues.

Lineman and Assistant Manager at MTNL

January 31, 2021 - October 12, 2025

Added or removed wires to shorten or lengthen lines using various types of splices, connectors, and clamps. Conducted telecom and networking work including installation and relocation of users.

Lineman & Assistant Manager at MTNL Navi Mumbai

January 31, 2021 - October 12, 2025

Added or removed wire to shorten or lengthen lines using various types of splices, connectors, and clamps; performed telecom communication work and networking evaluations; coordinated installation of new users and relocation of existing users; contributed to operational efficiency and service delivery.

Customer Service Representative at Vertex Customer Management India Pvt Ltd (An Altruist Group Company)

May 31, 2018 - October 12, 2025

Provided primary customer support to internal and external customers in a fast-paced environment. Guided customers, updated account information to maintain records, and responded to requests for products, services, and company information.

Customer Service Representative at Vertex Customer Management India Pvt Ltd

May 31, 2018 - October 12, 2025

Handled customer communications, provided product and service information, and resolved inquiries; supported internal and external customers in a fast-paced environment; maintained up-to-date customer records and responded promptly to requests.

Software Developer at Elias International Pvt Ltd

November 30, 2016 - October 12, 2025

Converted mockups into HTML, JavaScript, and AJAX. Implemented SEO for various sites, designed and monitored web pages for continuous improvement, and optimized the company website and corporate blog for SEO. Worked with PHP, SQL, JavaScript and other libraries; interacted with customers via calls and visits.

Software Developer at Ellias Information Pvt Ltd

November 1, 2016 - October 12, 2025

Converted mockups to HTML, JavaScript, and AJAX; implemented Google Campaigns and SEO for various websites; designed, implemented, and monitored web pages and sites for continuous improvement; optimized the company’s website and corporate blog for SEO; utilized PHP, SQL, JavaScript, and other libraries as needed.