Deepansha Chhabra

Operations & Executive Assistant at Monark Ventures

Analyzed operational data in Excel to identify inefficiencies, delivering insights that improved reporting accuracy and leadership decision-making. Researched and evaluated SaaS tools, coordinated vendor communications, and recommended solutions that streamlined business operations and reduced costs. Created SOPs, training guides, and compliance documentation, reducing onboarding time for new hires by 30%. Logged and tracked 50+ issues in JIRA, collaborating with cross-functional teams to ensure resolution and improve service delivery. Implemented Microsoft Planner to track projects and deadlines, ensuring 100% on-time completion.

Tech Specialist at London Drugs

Supported daily operations by resolving 100+ customer and technical issues, maintaining over 95% satisfaction. Applied sales and service strategies that improved departmental performance and contributed to revenue growth. Managed inventory using the Phoenix Supply Chain system, reducing errors and maintaining product availability.

Graduate Research & Teaching Assistant at University of British Columbia

Coordinated support for 60+ students by organizing office hours, debugging sessions, and exam evaluations, ensuring timely feedback and improved academic outcomes. Contributed to operational efficiency in research projects by implementing secure data-handling practices with Ocean Protocol.

System Engineer at Tata Consultancy Services

Implemented JIRA as a project management tool, improving Agile team delivery timelines by 20%. Standardized documentation with Confluence templates, ensuring consistent reporting and knowledge-sharing across multiple teams. Partnered with IT teams to diagnose and resolve critical network issues, restoring operations within SLA and minimizing downtime.

Operations & Executive Assistant at Monark Ventures

Led data-driven operational analysis in Excel to identify inefficiencies, delivering insights that improved reporting accuracy and informed leadership decisions. Researched and evaluated SaaS tools, coordinated vendor communications, and recommended solutions that streamlined operations and reduced costs. Created SOPs, training guides, and compliance documentation, reducing onboarding time for new hires by 30%. Logged and tracked 50+ issues in JIRA, collaborating with cross-functional teams to ensure timely resolution and improved service delivery. Implemented Microsoft Planner to track projects and deadlines, ensuring 100% on-time completion.

Tech Specialist at London Drugs

Supported daily operations by resolving 100+ customer and technical issues, maintaining over 95% satisfaction. Applied sales and service strategies that improved departmental performance and contributed to revenue growth. Managed inventory using the Phoenix Supply Chain system, reducing errors and maintaining product availability.

Graduate Research & Teaching Assistant at University of British Columbia

Coordinated support for 60+ students by organizing office hours, debugging sessions, and exam evaluations, ensuring timely feedback and improved academic outcomes. Contributed to operational efficiency in research projects by implementing secure data-handling practices with Ocean Protocol.

System Engineer at Tata Consultancy Services

Implemented JIRA as a project management tool, improving Agile team delivery timelines by 20%. Standardized documentation with Confluence templates, ensuring consistent reporting and knowledge-sharing across multiple teams. Partnered with IT teams to diagnose and resolve critical network issues, restoring operations within SLA and minimizing downtime.

Operations & Executive Assistant at Monark Ventures

Analyzed operational data in Excel to identify inefficiencies, delivering insights that improved reporting accuracy and leadership decision-making. Researched and evaluated SaaS tools, coordinated vendor communications, and recommended solutions that streamlined business operations and reduced costs. Created SOPs, training guides, and compliance documentation, reducing onboarding time for new hires by 30%. Logged and tracked 50+ issues in JIRA, collaborating with cross-functional teams to ensure resolution and improve service delivery. Implemented Microsoft Planner to track projects and deadlines, ensuring 100% on-time completion.

Tech Specialist at London Drugs

Supported daily operations by resolving 100+ customer and technical issues, maintaining over 95% satisfaction. Applied sales and service strategies that improved departmental performance and contributed to revenue growth. Managed inventory using the Phoenix Supply Chain system, reducing errors and maintaining product availability.

Graduate Research & Teaching Assistant at University of British Columbia

Coordinated support for 60+ students by organizing office hours, debugging sessions, and exam evaluations, ensuring timely feedback and improved academic outcomes. Contributed to operational efficiency in research projects by implementing secure data-handling practices with Ocean Protocol.

System Engineer at Tata Consultancy Services

Implemented JIRA as a project management tool, improving Agile team delivery timelines by 20%. Standardized documentation with Confluence templates, ensuring consistent reporting and knowledge-sharing across multiple teams. Partnered with IT teams to diagnose and resolve critical network issues, restoring operations within SLA and minimizing downtime.

Operations & Executive Assistant at Monark Ventures

Analyzed operational data in Excel to identify inefficiencies, delivering insights that improved reporting accuracy and leadership decision-making. Researched and evaluated SaaS tools, coordinated vendor communications, and recommended solutions that streamlined business operations and reduced costs. Created SOPs, training guides, and compliance documentation, reducing onboarding time for new hires by 30%. Logged and tracked 50+ issues in JIRA, collaborating with cross-functional teams to ensure resolution and improve service delivery. Implemented Microsoft Planner to track projects and deadlines, ensuring 100% on-time completion.

Tech Specialist at London Drugs

Supported daily operations by resolving 100+ customer and technical issues, maintaining over 95% satisfaction. Applied sales and service strategies that improved departmental performance and contributed to revenue growth. Managed inventory using the Phoenix Supply Chain system, reducing errors and maintaining product availability.

Graduate Research & Teaching Assistant at University of British Columbia

Coordinated support for 60+ students by organizing office hours, debugging sessions, and exam evaluations, ensuring timely feedback and improved academic outcomes. Contributed to operational efficiency in research projects by implementing secure data-handling practices with Ocean Protocol.