I am a passionate IT professional with 15 years of experience, dedicated to facilitating agile methodologies and driving team success. I guide cross-functional teams through iterative development cycles, foster collaboration, and remove impediments to ensure timely delivery. I am skilled at facilitating Scrum ceremonies, coaching teams on agile principles, and implementing best practices for continuous improvement. I am committed to transparency, accountability, and continuous learning, and I am currently expanding my expertise in Business Analysis and AI-powered tools to stay ahead in tech and business innovation.

Runa Das

I am a passionate IT professional with 15 years of experience, dedicated to facilitating agile methodologies and driving team success. I guide cross-functional teams through iterative development cycles, foster collaboration, and remove impediments to ensure timely delivery. I am skilled at facilitating Scrum ceremonies, coaching teams on agile principles, and implementing best practices for continuous improvement. I am committed to transparency, accountability, and continuous learning, and I am currently expanding my expertise in Business Analysis and AI-powered tools to stay ahead in tech and business innovation.

Available to hire

I am a passionate IT professional with 15 years of experience, dedicated to facilitating agile methodologies and driving team success. I guide cross-functional teams through iterative development cycles, foster collaboration, and remove impediments to ensure timely delivery.

I am skilled at facilitating Scrum ceremonies, coaching teams on agile principles, and implementing best practices for continuous improvement. I am committed to transparency, accountability, and continuous learning, and I am currently expanding my expertise in Business Analysis and AI-powered tools to stay ahead in tech and business innovation.

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Language

English
Fluent
Dutch
Intermediate

Work Experience

Business Analyst Intern (Agile and AI Tools) at BlockVerse Institute
April 30, 2025 - October 14, 2025
Produced 5+ BRDs for EdTech, retail, and e-commerce projects. Created user stories, acceptance criteria, and process flows, achieving 90% stakeholder alignment. Supported sprint delivery cycles and process optimization through Agile practices. Automated documentation with AI tools, reducing effort by 30% and improving reporting speed.
Business Analyst Intern (Agile and AI Tools) at BlockVerse Institute
April 30, 2025 - October 14, 2025
Produced 5+ BRDs for EdTech, retail, and e-commerce projects. Created user stories, acceptance criteria, and process flows, achieving 90% stakeholder alignment. Supported sprint delivery cycles and process optimization through Agile practices. Automated documentation with AI tools, reducing effort by 30% and improving reporting speed.
Intern at Block Verse Institute
April 1, 2025 - October 14, 2025
Gathered and analyzed functional requirements for EdTech, retail, and e-commerce projects; produced comprehensive BRDs aligned with strategic goals. Developed user stories, process flows, and acceptance criteria ensuring stakeholder expectations were accurately translated into technical solutions in Agile sprints. Applied Agile best practices and business modeling techniques to streamline project delivery, enhance cross-functional collaboration, and improve product-market fit. Leveraged AI-driven tools such as ChatGPT and NotebookLM to automate documentation processes and enhance data-driven decision-making.
Scrum Master (Delivery Support and Reporting) at Kees de Boekhouder
December 31, 2023 - October 14, 2025
Tracked timelines, deliverables, and progress metrics in Jira, improving forecasting accuracy by 20%. Coordinated sprint planning and backlog refinement with the Product Owner to ensure alignment. Enhanced transparency by preparing reports and dashboards for stakeholders. Reduced delivery delays by 15% through proactive issue tracking and coordination.
Scrum Master (Delivery Support and Reporting) at Kees de Boekhouder
December 31, 2023 - October 14, 2025
Tracked timelines, deliverables, and progress metrics in Jira, improving forecasting accuracy by 20%. Coordinated sprint planning and backlog refinement with the Product Owner to ensure alignment. Enhanced transparency by preparing reports and dashboards for stakeholders. Reduced delivery delays by 15% through proactive issue tracking and coordination.
Scrum Master at Kees de Boekhouder
December 1, 2023 - October 14, 2025
Helped the team improve in achieving sprint goals from 60-70% to around 85-90%. Coached teams on Agile principles and Scrum best practices. Supported Product Owner with backlog grooming and prioritization. Stakeholder communication & relationship management. Risk assessment, issue tracking, and change management. Data analysis & visualization (Excel, SQL). Assisted in developing product roadmaps by gathering input from stakeholders.
Scrum Master (Project Support and Coordination) at KPMG International
September 30, 2020 - October 14, 2025
Coordinated 3 distributed teams across time zones, improving delivery predictability by 25%. Supported setup and tracking in Jira, prepared dashboards, and maintained project documentation. Facilitated cross-team workshops and dependency alignment, reducing release cycles by 2 weeks. Partnered with stakeholders to improve requirement documentation, reducing gaps by 30%. Assisted project managers in risk assessment and compliance tracking.
Scrum Master (Project Support and Coordination) at KPMG International
September 30, 2020 - October 14, 2025
Coordinated 3 distributed teams across time zones, improving delivery predictability by 25%. Supported setup and tracking in Jira, prepared dashboards, and maintained project documentation. Facilitated cross-team workshops and dependency alignment, reducing release cycles by 2 weeks. Partnered with stakeholders to improve requirement documentation, reducing gaps by 30%. Assisted project managers in risk assessment and compliance tracking.
Scrum Master at KPMG International
September 1, 2020 - October 14, 2025
Facilitated daily stand-ups, sprint planning, reviews, and retrospectives. Removed blockers to keep teams focused and productive. Ensured smooth communication across teams and stakeholders. Worked on User Stories, Process Flows and Acceptance Criteria. Managed geographically distributed teams across multiple time zones to ensure consistent Agile delivery. Partnered with stakeholders through workshops and interviews to elicit and document detailed requirements, reducing scope gaps by 30%.
Project Coordinator (Agile Transformation) at Randstad
February 28, 2019 - October 14, 2025
Coordinated multiple projects, achieving 90% delivery on time and within budget. Supported project managers with scheduling, reporting, and progress tracking. Prepared project documentation including contracts, compliance records, and meeting notes. Monitored risks and escalated issues to ensure smooth project execution. Improved stakeholder communication, increasing project acceptance rates by 20%.
Project Coordinator (Agile Transformation) at Randstad
February 28, 2019 - October 14, 2025
Coordinated multiple projects, achieving 90% delivery on time and within budget. Supported project managers with scheduling, reporting, and progress tracking. Prepared project documentation including contracts, compliance records, and meeting notes. Monitored risks and escalated issues to ensure smooth project execution. Improved stakeholder communication, increasing project acceptance rates by 20%.
Project Co-ordinator at Randstad
February 1, 2019 - October 14, 2025
Business Process Mapping & Optimization. Stakeholder Communication & Relationship Management. Day-to-day management of multiple transformation projects.
Integration Analyst at ABN AMRO
September 1, 2017 - October 14, 2025
Deployed services in Remote Broker with testing and bug fixing. Responsible for deployment and configuration management. Requirements Gathering & Functional Analysis. Release management co-ordination. Stakeholder Communication & Relationship Management.
Developer at TCS & Pervcom Consulting
May 1, 2014 - October 14, 2025
Developed and reviewed application modules. Performed unit testing and defect fixing. Conducted peer code reviews. Mapped business processes and optimized workflows. Collaborated with on-site teams for requirements gathering.

Education

Business Analysis at BlockVerse Institute
January 11, 2030 - May 1, 2025
Digital Project Management at Udacity
January 11, 2030 - September 1, 2022
Digital Project Management at Udacity
September 1, 2022 - October 14, 2025
Business Analysis at BlockVerse Institute
January 11, 2030 - May 1, 2025
Bachelor of Technology – Information Technology at Siliguri Institute of Technology, India
January 11, 2030 - October 14, 2025

Qualifications

Professional Scrum Master (PSM II)
January 1, 2024 - October 14, 2025
Professional Scrum Master (PSM I)
February 1, 2017 - October 14, 2025
Digital Project Management – Udacity
September 1, 2022 - October 14, 2025
Professional Scrum Master (PSM II)
January 1, 2024 - October 14, 2025
Professional Scrum Master (PSM I)
February 1, 2017 - October 14, 2025
Digital Project Management
September 1, 2022 - October 14, 2025
Business Analysis
May 1, 2025 - October 14, 2025
Professional Scrum Master (PSM II)
January 1, 2024 - October 14, 2025
Digital Project Management
September 1, 2022 - October 14, 2025
Professional Scrum Master (PSM I)
February 1, 2017 - October 14, 2025

Industry Experience

Professional Services, Education, Software & Internet, Retail, Financial Services