Hi, I’m Christopher H. Clark. I’ve spent over ten years delivering exceptional customer service and wellness support to a diverse range of clients. I lead with empathy, build lasting relationships, and anticipate needs across in-person, email, live chat, and AI-enabled channels. I’m a native English speaker and comfortable using AI tools like ChatGPT to streamline operations and enhance service delivery. Most recently, I founded CHC Images, a real estate photography business delivering high-quality visuals, drone footage, and AI-powered Matterport tours. My background in hospitality and wellness informs my client-focused approach, and I’m passionate about helping teams deliver outstanding experiences. I’m excited to bring this blend of service, creativity, and tech-savviness to Twine and contribute to its mission.

Christopher H. Clark

Hi, I’m Christopher H. Clark. I’ve spent over ten years delivering exceptional customer service and wellness support to a diverse range of clients. I lead with empathy, build lasting relationships, and anticipate needs across in-person, email, live chat, and AI-enabled channels. I’m a native English speaker and comfortable using AI tools like ChatGPT to streamline operations and enhance service delivery. Most recently, I founded CHC Images, a real estate photography business delivering high-quality visuals, drone footage, and AI-powered Matterport tours. My background in hospitality and wellness informs my client-focused approach, and I’m passionate about helping teams deliver outstanding experiences. I’m excited to bring this blend of service, creativity, and tech-savviness to Twine and contribute to its mission.

Available to hire

Hi, I’m Christopher H. Clark. I’ve spent over ten years delivering exceptional customer service and wellness support to a diverse range of clients. I lead with empathy, build lasting relationships, and anticipate needs across in-person, email, live chat, and AI-enabled channels. I’m a native English speaker and comfortable using AI tools like ChatGPT to streamline operations and enhance service delivery.

Most recently, I founded CHC Images, a real estate photography business delivering high-quality visuals, drone footage, and AI-powered Matterport tours. My background in hospitality and wellness informs my client-focused approach, and I’m passionate about helping teams deliver outstanding experiences. I’m excited to bring this blend of service, creativity, and tech-savviness to Twine and contribute to its mission.

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Language

English
Fluent

Work Experience

Event Concierge Director at JW Marriott Austin, Marriott International
December 31, 2021 - October 14, 2025
Coordinated and facilitated educational programs for the conference and events department; improved client satisfaction by proactively resolving problems. Implemented on-floor tablet strategies to optimize timing of requests and served as chief community liaison at job fairs and industry conventions, boosting community engagement.
Event Concierge Director at JW Marriott Austin, Marriott International
January 1, 2021 - October 14, 2025
Coordinated and facilitated all education programs for the conference and events department, boosting client satisfaction by 30% through proactive problem resolution. Implemented floor-level concierge strategies using tablets to optimize timing of requests, and served as chief community liaison at job fairs, special events, and industry conventions to increase community engagement.
Event Concierge Director at JW Marriott Austin, Marriott International
January 1, 2021 - October 14, 2025
Coordinated and facilitated educational programs for the conference and events department, enhancing client satisfaction by 30% through proactive resolution. Implemented end-to-end strategies across the events team, improving workflow and on-floor timing via tablet usage. Served as chief community liaison at job fairs, special events, and conventions, boosting community engagement.
Owner and Lead Photographer at CHC Images
October 1, 2020 - Present
Founded and managed a real estate photography business, delivering high-quality content through digital photography, aerial drone work, and AI-generated Matterport virtual tours. Built strong client relationships and proactively resolved issues to increase satisfaction and retention. Leveraged a home-office with ChatGPT and multiple devices to streamline communications and operations.
Owner and Lead Photographer at CHC Images
October 1, 2020 - Present
Founded and managed a real estate photography business delivering high-quality visual content through digital photography, aerial drone work, and AI-generated Matterport virtual tours. Drove client satisfaction by 30% through proactive problem-solving and personalized service, contributing to higher retention and repeat business. Coordinated communication across multiple devices from a home office (ChatGPT, smartphones, desktop, tablet) to ensure smooth operations and timely responses.
Owner and Lead Photographer at CHC Images
October 1, 2020 - Present
Founded and managed a real estate photography business, delivering high-quality visual content through still photography, aerial drone work, and AI-generated Matterport virtual home services. Created strong client relationships and increased retention by proactively resolving issues and delivering personalized service. Demonstrated multi-device communication from a home office to maintain seamless operations.
Outlets Manager at The W Hotel, Starwood Hotels
December 31, 2015 - October 14, 2025
Managed scheduling, hiring, and coordination of staff across all food and beverage outlets. Developed and implemented training modules, resulting in a 48% efficiency improvement, and increased client satisfaction through proactive problem resolution and multi-device communication.
Outlets Manager at The W Hotel, Starwood Hotels
January 1, 2015 - October 14, 2025
Managed scheduling, hiring, and coordinating staff across all food and beverage outlets, ensuring seamless operations and high service standards. Developed training modules and systems for all F&B employees, achieving a 48% improvement in efficiency. Resolved client issues proactively, including using multiple phones at each outlet to enhance responsiveness and satisfaction.
Outlets Manager at The W Hotel, Starwood Hotels
January 1, 2015 - October 14, 2025
Managed scheduling, hiring, and staff coordination across all food and beverage outlets, ensuring seamless operations and high service standards. Developed training modules and systems for employees, driving a 48% efficiency improvement. Resolved client issues proactively, including leveraging multiple devices on the floor to improve responsiveness.

Education

Master of Science, Applied Nutrition at Lamar University
August 1, 2023 - January 1, 2024
Bachelor of Science, Recreation and Leisure Services Administration at Florida State University
August 1, 1997 - May 1, 2022
Master of Science at Lamar University
August 1, 2023 - January 1, 2024
Bachelor of Science at Florida State University
August 1, 1997 - May 1, 2022
Master of Science in Applied Nutrition at Lamar University
August 1, 2023 - January 1, 2024
Bachelor of Science in Recreation and Leisure Services Administration at Florida State University
August 1, 1997 - May 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Travel & Hospitality, Real Estate & Construction, Professional Services, Other