Available to hire
I am a hardworking and adaptable professional with over 6 years of experience in technical, administrative, and customer-facing roles. I excel at solving problems, staying organized, and delivering excellent customer service, with a strong focus on data management and supporting both team and business operations.
I learn quickly and work well both independently and as part of a team. I am known for attention to detail, reliability, and a proactive approach to achieving targets and delivering high-quality results.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Language
Romanian, Moldavian, Moldovan
Fluent
English
Fluent
Work Experience
Store & Repair Centre Manager at SC LAPTOP BY B SRL - Botosani, Botoşani
August 1, 2025 - October 15, 2025Oversee daily store and repair centre operations, aiming to meet monthly sales and service targets. Manage staff performance, training, and development to ensure high-quality service. Handle invoices, expenses, KPI reports, and supplier payments. Control stock, warranties, and returns to minimise losses and maintain compliance. Negotiate with suppliers and resolve escalated customer issues to ensure satisfaction.
Electronics Repair Technician (Computers, Laptops & Mobile Devices) at SC LAPTOP BY B SRL - Botosani, Botoşani
July 1, 2024 - October 15, 2025Repaired and serviced smartphones, laptops, tablets, and PCs, including component-level work. Diagnosed hardware and software faults (power, charging, overheating, OS issues). Performed upgrades, installations, and data recovery while ensuring high repair standards. Provided accurate diagnostics, repair estimates, and customer support. Maintained tools, parts inventory, and adhered to repair workflows.
Health Care Assistant at Various Employers
July 1, 2023 - October 15, 2025Delivered compassionate care and daily living support to patients and residents across multiple care settings. Assisted with personal care, mobility, nutrition, and wellbeing, ensuring dignity and comfort. Monitored and recorded patient conditions, reporting updates to clinical staff. Helped maintain a clean, safe, and supportive environment.
Data Entry Operator at SC Formens SRL Botosani - Botoşani
July 1, 2020 - October 15, 2025Entered and verified data in database systems with accuracy and attention to detail. Performed routine backups, data checks, and error corrections to maintain integrity. Assisted with reporting, analysis, and provided technical support to colleagues. Maintained records, logs, and prepared regular activity reports.
IT Help Desk Technician & Sale Assistant at Laptop By B SRL - Botosani
July 1, 2016 - October 15, 2025Provided hardware, software, and network support for desktops, laptops, servers, and mobile devices. Assisted customers with product selection, demonstrations, and after-sales support. Installed, configured, and maintained systems, peripherals, and mobile devices (iOS/Android). Handled incident management, technical documentation, and on-call support. Maintained IT asset inventory and stayed up to date with emerging technologies.
Education
A Level IT and Math at Dimitrie Cantemir - Darabani
September 1, 2009 - May 1, 2013Qualifications
Industry Experience
Computers & Electronics, Healthcare, Retail, Software & Internet, Professional Services
Experience Level
Expert
Intermediate
Intermediate
Intermediate
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