Siti Munirah Binte Abdul Nasir

Volunteer at Mandai Gives Back

Provided complimentary, engaging Bird Paradise tours for underprivileged groups including migrant workers, the Dyslexia Association of Singapore, Lakeside Family Services, and Care Corner Singapore; focused on accessible wildlife experiences.

Volunteer at Mandai Gives Back

Provided complimentary, engaging tours of Bird Paradise for underprivileged groups, including migrant workers, the Dyslexia Association of Singapore, Lakeside Family Services, and Care Corner Singapore. Focused on creating an accessible and inspiring experience, promoting appreciation for wildlife among diverse communities.

Volunteer, Eco-Tourism and Conservation at The Dorsal Effect

Engaged in eco-tourism activities focusing on shark conservation; promoted sustainable tourism; collected trash on Lombok and Gili Trawangan; participated in coral conservation discussions with Gili EcoTrust.

Volunteer at The Dorsal Effect – Lombok Eco-Tourism and Conservation

Engaged in eco-tourism activities focused on shark conservation, promoting sustainable tourism practices. Collected trash on Lombok and Gili Trawangan islands, contributing to local environmental preservation efforts. Participated in coral conservation discussions with Gili EcoTrust, gaining insights into marine ecosystem protection and sustainable practices.

Crew - Education, Research and Conservation at Resorts World Sentosa

Led guided educational tours at SEA Aquarium for children (Preschool to Secondary); enhanced kids' experiences with unique facts and anecdotes; managed classroom tone and safety; planned itineraries, scripts and tour routes according to the audience.

Experience Guide - Sales and Experience at Mandai Wildlife Reserves

Leading guided tours at Singapore Zoo, River Wonders, Night Safari and Bird Paradise; conducted research to support wildlife program curation and crafted Elephants Encounters Backstage Pass; collaborated with keepers to develop tour scripts ensuring content accuracy and conservation messaging; handled challenging guests professionally to ensure positive experiences and smooth tour operations.

Crew - Education, Research and Conservation at Resorts World Sentosa

Led guided educational tours at SEA Aquarium for children (Preschool, Kindergarten, Primary & Secondary). Enhanced kids experience by providing unique facts and anecdotes. Classroom management; setting the tone and establishing rules to ensure kids have fun but are safe at the same time. Planning itineraries, script and tour routes according to the tours of the day and types of kids.

Experience Guide - Sales and Experience at Mandai Wildlife Reserves

Leading guided tours at Singapore Zoo, River Wonders, Night Safari and Bird Paradise. Conducted in-depth research to support wildlife program curation, utilized analytical skills to gather and analyse data crucial for informed decision-making. Curated Elephants Encounters Backstage Pass programme. Collaborated with keepers to craft dynamic tour scripts, ensuring content accuracy and engagement for diverse audiences while promoting conservation messaging. Handled challenging guests with patience and professionalism to ensure positive experiences and smooth tour operations.

Wildlife Guide at Mandai Wildlife Reserves

Led guided tours at Singapore Zoo, River Wonders and Night Safari and chartered tram events; provided guests with unique facts and anecdotes based on profiles; responded to inquiries and emergencies; planned itineraries and routes according to guests and weather conditions.

Wildlife Guide at Mandai Wildlife Reserves

Leading guided tours at Singapore Zoo, River Wonders and Night Safari and chartered tram events such as Corporate Dining, Evening in The Wild. Enhanced guest's experience by providing them with unique facts and anecdotes, based on different guests’ profiles. Responding rationally and professionally to guests’ enquires or to any unexpected/emergency situation. Planning itineraries and tour routes according to the guests and weather conditions.

Attractions Operator at Universal Studios Singapore, Resorts World Sentosa

Continued operations in various roles; provided guest service excellence; contributed to Halloween Horror Nights 2019 & 2022; collaborated with teams and supervisors to ensure safety and smooth operations.

Marketing (social media) and Creative Design (Intern) at Gorilla Press

Coordinated with Director to create menus for upcoming cafes; developed social media and brand guides for Ugly Duck and Mahaco; shot, edited and published content; managed social media planning and monitored online presence for brands.

Marketing (social media) and Creative Design at Gorilla Press

Coordinated with Director to successfully create menu for upcoming cafes (Mahaco, Ugly Duck). Strategically made a social media and design brand guide for Ugly Duck and Mahaco. Shot, edited and published content for Gorilla Press, Ugly Duck and Mahaco Cafe. Manage social media planning for execution of marketing strategies. Monitor online presence of Gorilla Press and it’s other brands and engage with users/followers.

Volunteer at National Arts Council Arts in Your Neighbourhood

Befriended younger audiences with hands-on arts activities; assisted with setup and distribution of collaterals; answered audience inquiries.

Volunteer at National Arts Council Arts in Your Neighbourhood

Befriend younger audiences with hands-on arts and crafts activities; help with general setup duties and distribute collaterals on site; answer audience enquiries.

Volunteer at SGC Arts Day @ Thye Hua Kwan Hospital

Befriended and accompanied patients to participate in art activities.

Volunteer at SGC Arts Day @ Thye Hua Kwan Hospital

Befriend and accompany patients to create art pieces.

Attractions Operator at Universal Studios Singapore, Resorts World Sentosa

Operated rides and shows (Safety and Non-Safety roles); worked with teams to ensure smooth operations; anticipated guest service needs and contributed to Halloween Horror Nights events in 2019 and 2022.

Attractions Operator at Universal Studios Singapore, Resorts World Sentosa

Operated Rides and Shows (Safety and Non-Safety positions in Lights, Camera, Action!, Transformers the Ride). Worked with team members, team lead and supervisors to ensure smooth operations. Skillfully anticipated and addressed guest service needs. Involved in Halloween Horror Nights 2019 & 2022 (casual).

Barista at Gelare Compass One

Prepared espresso beverages; cooked waffles and mains; delivered friendly customer service and maintained cleanliness.

Check-in Agent at Marina Bay Cruise Centre

Provided check-in assistance and special service requests; advised guests on travel details, connections and requirements; collaborated with team to ensure timely check-ins during peak periods.

Barista at Gelare Compass One

Prepared espresso-based beverages using commercial espresso machines. Made waffles and mains according to company standards. Provided friendly customer service and maintained cleanliness of the work area.