I am a Senior AI/ML and Full Stack Engineer with 10 years of experience building intelligent, scalable systems using Python, Django, React, FastAPI, and AWS. I have led the development of an AI-driven wellness and fitness platform, increasing user engagement by 35% and retention by 22% through personalized recommendations and LLM-based assistants. I automated ML retraining and CI/CD workflows using AWS CodePipeline, Lambda, and SageMaker, reducing deployment time by 40%. I have delivered production-grade ML infrastructure across healthcare, insurance, SaaS, and education domains, implemented automated retraining and CI/CD pipelines, managed data lakes with HIPAA and SOC2 compliance, and led cross-functional teams to drive scalable solutions.

Long Mau Nguyen

I am a Senior AI/ML and Full Stack Engineer with 10 years of experience building intelligent, scalable systems using Python, Django, React, FastAPI, and AWS. I have led the development of an AI-driven wellness and fitness platform, increasing user engagement by 35% and retention by 22% through personalized recommendations and LLM-based assistants. I automated ML retraining and CI/CD workflows using AWS CodePipeline, Lambda, and SageMaker, reducing deployment time by 40%. I have delivered production-grade ML infrastructure across healthcare, insurance, SaaS, and education domains, implemented automated retraining and CI/CD pipelines, managed data lakes with HIPAA and SOC2 compliance, and led cross-functional teams to drive scalable solutions.

Available to hire

I am a Senior AI/ML and Full Stack Engineer with 10 years of experience building intelligent, scalable systems using Python, Django, React, FastAPI, and AWS. I have led the development of an AI-driven wellness and fitness platform, increasing user engagement by 35% and retention by 22% through personalized recommendations and LLM-based assistants. I automated ML retraining and CI/CD workflows using AWS CodePipeline, Lambda, and SageMaker, reducing deployment time by 40%.

I have delivered production-grade ML infrastructure across healthcare, insurance, SaaS, and education domains, implemented automated retraining and CI/CD pipelines, managed data lakes with HIPAA and SOC2 compliance, and led cross-functional teams to drive scalable solutions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Senior AI/ML Engineer at American Airlines
April 1, 2025 - October 27, 2025
Built a production-grade AI/ML insurance platform that automated claims processing and underwriting, improving operational efficiency across departments. Reduced manual claim handling by 60% and accelerated policy quote generation by 30%. Increased forecasting accuracy by 18% via ML models for claims payouts and premium revenues; implemented NLP-based document classification with 92% accuracy; deployed retraining workflows using AWS CodePipeline and Lambda for near real-time adaptation.
Senior Software Engineer | AI/ML Engineer | Team Lead at HeartCentrix Solution
April 1, 2025 - April 1, 2025
Delivered an AI-driven wellness platform that personalizes fitness and nutrition using ML and LLM technologies. Built a real-time personalization service (FastAPI on AWS Lambda) and an ML-based reward optimization system, increasing engagement by 35% and retention by 22%. Implemented a RAG-based AI coaching assistant and HIPAA/GDPR-compliant ETL pipelines with secure data handling.
Senior Software Engineer | Full Stack ML Engineer at Scale AI
May 1, 2024 - May 1, 2024
Developed an AI-powered CRM and educational marketplace with predictive analytics, NLP automation, and fraud detection. Achieved R² 0.91 for demand forecasting; built real-time enrollment forecasting via FastAPI microservices; deployed an AI chatbot with a confidence-based fallback and integrated Mollie/Stripe payments for fraud reduction (~25%). Containerized services on AWS and automated retraining with CodePipeline.
Software Engineer at FPT Software
November 1, 2022 - November 1, 2022
Engineered a large-scale enterprise integration platform with 50+ REST APIs; integrated AI/ML models into production to enhance data-driven decision making. Improved deployment reliability via Jenkins CI/CD, Netflix Hystrix, service discovery with Spring Cloud, and JWT-based authentication; implemented AWS autoscaling and secure data handling.
DevOps Engineer at FPT Software
October 1, 2020 - October 1, 2020
Orchestrated the deployment of Spring Boot microservices on AWS Fargate; established CI/CD pipelines with AWS Developer Tools, reducing release cycle time by 40%; containerized applications with Docker and pushed images to AWS ECR; enforced security best practices and scalable infrastructure.
Junior Full Stack Developer at FPT Software
August 1, 2020 - August 1, 2020
Developed and refactored 25+ software systems and components using Angular, JavaScript, Node.js, and Java Spring Boot; reduced message processing latency by 25% using Kafka-based real-time streaming; enhanced front-end UI for thousands of users.
Software Engineer Intern at FPT Software
March 1, 2019 - March 1, 2019
Developed and deployed scalable RESTful web services with Java 8, Spring Boot on AWS; achieved 99.9% uptime; implemented unit/integration tests and containerized deployments with Docker, reducing deployment time by 70%.

Education

Master’s degree at Maharishi International University
November 1, 2022 - June 1, 2025
Bachelor’s degree at Vietnam Aviation Academy
January 1, 2015 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Financial Services, Software & Internet, Education, Professional Services