Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Italian
Fluent
Spanish; Castilian
Fluent
English
Fluent
Work Experience
Front Desk - Back Office & Guests Relations at Bla Bla Agency
December 31, 2019 - December 31, 2019Front desk, back office and guest relations; front-line customer service, email correspondence, and administrative support.
Marketing & Communications Manager at Antica Tostatura Triestina
January 1, 2025 - January 1, 2025Marketing & Communications development; management of social media strategies (Facebook, Instagram, LinkedIn). Creation of multimedia content (photos, videos, graphics). Graphic and packaging design (Adobe Creative Cloud, Figma, Canva). Support in advertising campaigns, promotions, and website updates. Project management and coordination of internal/external projects. Organization of corporate, cultural, and promotional events. Supervision of partnerships and sponsorships.
Community Manager & Customer Relations at Bella Bla Agency
January 1, 2019 - January 1, 2019Front desk reception in Italian, Spanish, and English. Client relations; management of orders, invoicing, and after-sales support. Photography & post-production; professional editing and retouching (Lightroom, Photoshop).
Sales Assistant / Graphic Designer (Internship) at Guess Kids
January 1, 2020 - January 1, 2020Sales support; order processing; stock management. Visual merchandising; store displays setup. Ensuring order accuracy and up-to-date product knowledge to foster customer loyalty. Internship included branding and visual identity work; design of marketing materials; product photography and editing for e-commerce; social media support; use of AI tools for creativity; office analytics; intercultural client care.
Education
Diploma in Fashion Design at ABEAS.R.L
January 1, 2017 - December 31, 2017Laurea in Comunicazione e Graphic Design at Accademia del Lusso
January 1, 2017 - January 1, 2020Diploma in Communication and Graphic Design at Accademia del Lusso
January 1, 2017 - January 1, 2020Diploma in Fashion Design at ABEAS.R.L
January 1, 2017 - January 1, 2017Sensory Analysis – Basic and Intermediate Levels at Specialty Coffee Association (SCA)
January 1, 2024 - January 1, 2024Sustainability in Coffee at Specialty Coffee Association (SCA)
January 1, 2024 - January 1, 2024CAC SP Roasting Foundation at CAC SP
January 1, 2025 - January 1, 2025SCA CSP Brewing Intermediate at Specialty Coffee Association (SCA)
January 1, 2025 - January 1, 2025SCA CSP Sensory Skills Foundation at Specialty Coffee Association (SCA)
January 1, 2025 - January 1, 2025Procreate – Digital Illustration Course at Procreate
January 1, 2023 - January 1, 2023Qualifications
Autorizzazione al trattamento dei dati personali (GDPR)
January 11, 2030 - October 28, 2025GDPR Compliance - Regolamento UE 2016/679
January 11, 2030 - October 28, 2025Sensory Analysis – Basic and Intermediate Levels
January 1, 2024 - January 1, 2024Sustainability in Coffee
January 1, 2024 - January 1, 2024CAC SP Roasting Foundation
January 1, 2025 - January 1, 2025SCA CSP Brewing Intermediate
January 1, 2025 - January 1, 2025SCA CSP Sensory Skills Foundation
January 1, 2025 - January 1, 2025Procreate – Digital Illustration Course
January 1, 2023 - January 1, 2023Certified Digital Artist, digital drawing techniques and visual development
January 11, 2030 - October 28, 2025Industry Experience
Media & Entertainment, Retail, Education, Travel & Hospitality, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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