Available to hire
I am a highly motivated and results-oriented IT professional with a Bachelor of Science in Software Engineering and over three years of experience in network operations, systems maintenance, and technical support. I excel at ensuring optimal system performance, high availability, and secure connectivity, while delivering timely first- and second-level end-user support.
I am seeking to leverage my skills in a challenging international technical environment where I can contribute to reliable IT operations, streamlined support, and secure infrastructure for business-critical systems.
Work Experience
Technical Support (Internship) at 7DSGH TV
May 1, 2021 - May 1, 2021This internship provided practical experience in a live broadcast environment, allowing me to apply my IT knowledge in supporting critical media systems and assisting the technical team with daily operations and maintenance tasks.
IT Support Assistant at Summit Consult Travels
February 1, 2022 - February 1, 2022Provided essential IT support and maintenance across the organization, focusing on end-user support, hardware reliability, and software lifecycle management. Key in keeping core systems operational and secure.
Network Operation Coordinator at JH MEDIA
November 1, 2023 - November 1, 2023Responsible for the continuous monitoring, maintenance, and operational readiness of the company's network infrastructure, ensuring optimal network performance, minimizing downtime, and coordinating system updates to support seamless media operations.
Education
BSc Information Technology at Accra Institute of Technology
January 1, 2018 - January 1, 2022Diploma in Information Technology at Koforidua Technical University
January 1, 2016 - January 1, 2018Qualifications
Industry Experience
Media & Entertainment, Software & Internet, Travel & Hospitality
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