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I'm a customer-focused sales and service professional with a track record of driving satisfaction, loyalty, and revenue growth. I excel in clear communication, teamwork, and staying calm under pressure, delivering practical solutions to meet client needs. With a Diploma in Business Administration and hands-on experience across retail, front desk, night audit, and kitchen operations, I bring cross-functional collaboration and operational know-how to any team. I enjoy helping customers, improving workflows, and contributing to positive experiences.…I'm a customer-focused sales and service professional with a track record of driving satisfaction, loyalty, and revenue growth. I excel in clear communication, teamwork, and staying calm under pressure, delivering practical solutions to meet client needs. With a Diploma in Business Administration and hands-on experience across retail, front desk, night audit, and kitchen operations, I bring cross-functional collaboration and operational know-how to any team. I enjoy helping customers, improving workflows, and contributing to positive experiences.

Tufazzul Hoque Bhuiyan

Copywriter, Brand Designer, Graphic Designer, +2

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I'm a customer-focused sales and service professional with a track record of driving satisfaction, loyalty, and revenue growth. I excel in clear communication, teamwork, and staying calm under pressure, delivering practical solutions to meet client needs. With a Diploma in Business Administration and hands-on experience across retail, front desk, night audit, and kitchen operations, I bring cross-functional collaboration and operational know-how to any team. I enjoy helping customers, improving workflows, and contributing to positive experiences.…I'm a customer-focused sales and service professional with a track record of driving satisfaction, loyalty, and revenue growth. I excel in clear communication, teamwork, and staying calm under pressure, delivering practical solutions to meet client needs. With a Diploma in Business Administration and hands-on experience across retail, front desk, night audit, and kitchen operations, I bring cross-functional collaboration and operational know-how to any team. I enjoy helping customers, improving workflows, and contributing to positive experiences.

Available to hire

I’m a customer-focused sales and service professional with a track record of driving satisfaction, loyalty, and revenue growth. I excel in clear communication, teamwork, and staying calm under pressure, delivering practical solutions to meet client needs.

With a Diploma in Business Administration and hands-on experience across retail, front desk, night audit, and kitchen operations, I bring cross-functional collaboration and operational know-how to any team. I enjoy helping customers, improving workflows, and contributing to positive experiences.

Skills

Leadership

CRM

Microsoft Office

Experience Level

Leadership

Expert

CRM

Expert

Microsoft Office

Expert

Work Experience

Customer Service at Staples

April 1, 2024 - April 1, 2024

Designed and customized client print orders using Canva, ensuring brand consistency and customer satisfaction. Collaborated across departments (cash, tech, print) to support operational needs and deliver top-tier service. Recognized for resolving customer issues efficiently and enhancing service workflows.

Night Audit & Front Desk Supervisor at Ocean Island

March 1, 2024 - March 1, 2024

Supervise night staff and coordinate operational procedures to maintain service quality. Resolve guest concerns effectively, contributing to positive reviews and repeat stays. Monitor inventory and prepare nightly audit reports to support business decisions.

Store Associate at City Electric Supply

June 1, 2022 - June 1, 2022

Handled receiving, shipping, and order processing. Performed cycle counts and reported discrepancies. Assisted customers with phone inquiries and order pickups.

Cook at Sushi Island Restaurant

November 1, 2021 - November 1, 2021

Managed kitchen operations and food preparation. Prepared sauces and conducted inventory management. Received and organized supplies to maintain workflow efficiency.