Sheldon Murray
I'm Sheldon Murray, an IT professional with a strong background in Telecommunication, Windows and Unix environments, and hands-on experience across system configurations and programming languages.
About
I’m Sheldon Murray, an IT professional with a strong background in Telecommunication, Windows and Unix environments, and hands-on experience across system configurations and programming languages. I enjoy solving complex problems, delivering reliable IT solutions, and collaborating with cross-functional teams to keep systems running smoothly.
Over the years I’ve contributed to government and enterprise projects, including migrating HR and payroll to a unified platform and upgrading large-scale BSS and CMS systems. I thrive on continuous learning, adapting to evolving technologies, and ensuring scalable, maintainable IT solutions.
- 5 years' experience
- Joined November 2025
Industry experience
- Software & Internet
- Telecommunications
- Government
- Professional Services
- Computers & Electronics
Work experience· 6 roles
Increased operational efficiency by assisting in the upgrade of the national transport license management online information system. Acted in the capacity of a Solution Architect on a major government enterprise content management project.
Develop program code, conduct developer testing and debugging of application software. Migrate government bodies HR and payroll services to a unified platform. Facilitate easy maintenance and access of employee information.
Administered the mission critical BSS (RedKnee) to ensure the correct rating, charging and billing of subscribers across 16 countries in the Caribbean. Improved customer experience by rolling out a new USSD query application. Strengthened competitive advantage by deploying Data Roaming Bill Shock solution. Played an integral role in upgrading the BSS. Optimized and migrated the billing framework for ICT corporate customers to the upgraded BSS. Reduced cost by migrating selected corporate customers to electronic billing. Trained new Application Engineers.
Education
Certifications and awards
Hire Sheldon Murray today
Post a job and invite Sheldon, or contact them directly. No hidden commission.