I'm Sheldon Murray, an IT professional with a strong background in Telecommunication, Windows and Unix environments, and hands-on experience across system configurations and programming languages. I enjoy solving complex problems, delivering reliable IT solutions, and collaborating with cross-functional teams to keep systems running smoothly. Over the years I've contributed to government and enterprise projects, including migrating HR and payroll to a unified platform and upgrading large-scale BSS and CMS systems. I thrive on continuous learning, adapting to evolving technologies, and ensuring scalable, maintainable IT solutions.

Sheldon Murray

I'm Sheldon Murray, an IT professional with a strong background in Telecommunication, Windows and Unix environments, and hands-on experience across system configurations and programming languages. I enjoy solving complex problems, delivering reliable IT solutions, and collaborating with cross-functional teams to keep systems running smoothly. Over the years I've contributed to government and enterprise projects, including migrating HR and payroll to a unified platform and upgrading large-scale BSS and CMS systems. I thrive on continuous learning, adapting to evolving technologies, and ensuring scalable, maintainable IT solutions.

Available to hire

I’m Sheldon Murray, an IT professional with a strong background in Telecommunication, Windows and Unix environments, and hands-on experience across system configurations and programming languages. I enjoy solving complex problems, delivering reliable IT solutions, and collaborating with cross-functional teams to keep systems running smoothly.

Over the years I’ve contributed to government and enterprise projects, including migrating HR and payroll to a unified platform and upgrading large-scale BSS and CMS systems. I thrive on continuous learning, adapting to evolving technologies, and ensuring scalable, maintainable IT solutions.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Programmer Analyst (Consultant) at Transformation Implementation Unit, Ministry of Finance and the Public Service
January 1, 2020 - November 5, 2025
Develop program code, conduct developer testing and debugging of application software. Migrate government bodies HR and payroll services to a unified platform. Facilitate easy maintenance and access of employee information.
Programmer at eGov Jamaica Limited
December 31, 2020 - December 31, 2020
Increased operational efficiency by assisting in the upgrade of the national transport license management online information system. Acted in the capacity of a Solution Architect on a major government enterprise content management project.
Application Engineer at Digicel Jamaica Limited
December 31, 2012 - December 31, 2012
Administered the mission critical BSS (RedKnee) to ensure the correct rating, charging and billing of subscribers across 16 countries in the Caribbean. Improved customer experience by rolling out a new USSD query application. Strengthened competitive advantage by deploying Data Roaming Bill Shock solution. Played an integral role in upgrading the BSS. Optimized and migrated the billing framework for ICT corporate customers to the upgraded BSS. Reduced cost by migrating selected corporate customers to electronic billing. Trained new Application Engineers.
System Engineer at Fujitsu Caribbean (Jamaica) Limited
December 31, 2008 - December 31, 2008
Installed and updated Unix OS. Installed and tested Sun N1 System Manager. Remotely monitored the health of Unix systems. Created a Java application to match logical volumes to disks. Conducted preventative maintenance and audit.
Lab Technician at UWI Department of Mathematics and Computer Science - Computer Lab
December 31, 2008 - December 31, 2008
Troubleshoot hardware and software problems. Provided technical support and customer service for Students. Applied updates to computer systems. Conducted routine maintenance of hardware and software solutions.
Lab Technician at Department of Management Studies - Computer Lab
December 31, 2007 - December 31, 2007
Provided technical support and customer service for Staff and Students. Conducted routine maintenance of hardware and software solutions. Troubleshoot hardware and software problems. Trained prospective Lab Technicians.

Education

Bachelor of Science Degree in Computer Science at University of The West Indies (UWI)
January 11, 2030 - January 1, 2009
Sun Certified System Administrator (Solaris 10 OS) at Sun Microsystems
January 1, 2008 - November 5, 2025
Advanced Level Computing; General Paper (Advance Subsidiary); 7 CXC Passes (with Distinctions in Mathematics and Information Technology) at Wolmer’s Boys’ School
January 11, 2030 - January 1, 2003

Qualifications

Sun Certified System Administrator (Solaris 10 OS)
January 1, 2008 - November 5, 2025

Industry Experience

Software & Internet, Telecommunications, Government, Professional Services, Computers & Electronics

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate