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I’m Krupa Patel, a versatile Business Analyst and Certified Scrum Master with 12+ years of experience spanning business analysis, Agile delivery, and full-stack development. I excel at bridging business and technical teams, driving cross-functional collaboration, and leveraging BI and AI tools to streamline operations, reduce costs, and accelerate delivery. I thrive in fintech, SaaS, and e-commerce settings, lead agile ceremonies, and translate business goals into well-defined requirements and backlogs. My hands-on technical background in PHP, JavaScript, REST APIs, SQL, and cloud/DevOps enhances BA-tech collaboration and enables data-driven decision making.…I’m Krupa Patel, a versatile Business Analyst and Certified Scrum Master with 12+ years of experience spanning business analysis, Agile delivery, and full-stack development. I excel at bridging business and technical teams, driving cross-functional collaboration, and leveraging BI and AI tools to streamline operations, reduce costs, and accelerate delivery. I thrive in fintech, SaaS, and e-commerce settings, lead agile ceremonies, and translate business goals into well-defined requirements and backlogs. My hands-on technical background in PHP, JavaScript, REST APIs, SQL, and cloud/DevOps enhances BA-tech collaboration and enables data-driven decision making.

Krupa Patel

Full Stack Developer, Data Analyst, AI Developer, +2

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I’m Krupa Patel, a versatile Business Analyst and Certified Scrum Master with 12+ years of experience spanning business analysis, Agile delivery, and full-stack development. I excel at bridging business and technical teams, driving cross-functional collaboration, and leveraging BI and AI tools to streamline operations, reduce costs, and accelerate delivery. I thrive in fintech, SaaS, and e-commerce settings, lead agile ceremonies, and translate business goals into well-defined requirements and backlogs. My hands-on technical background in PHP, JavaScript, REST APIs, SQL, and cloud/DevOps enhances BA-tech collaboration and enables data-driven decision making.…I’m Krupa Patel, a versatile Business Analyst and Certified Scrum Master with 12+ years of experience spanning business analysis, Agile delivery, and full-stack development. I excel at bridging business and technical teams, driving cross-functional collaboration, and leveraging BI and AI tools to streamline operations, reduce costs, and accelerate delivery. I thrive in fintech, SaaS, and e-commerce settings, lead agile ceremonies, and translate business goals into well-defined requirements and backlogs. My hands-on technical background in PHP, JavaScript, REST APIs, SQL, and cloud/DevOps enhances BA-tech collaboration and enables data-driven decision making.

Available to hire

I’m Krupa Patel, a versatile Business Analyst and Certified Scrum Master with 12+ years of experience spanning business analysis, Agile delivery, and full-stack development. I excel at bridging business and technical teams, driving cross-functional collaboration, and leveraging BI and AI tools to streamline operations, reduce costs, and accelerate delivery.

I thrive in fintech, SaaS, and e-commerce settings, lead agile ceremonies, and translate business goals into well-defined requirements and backlogs. My hands-on technical background in PHP, JavaScript, REST APIs, SQL, and cloud/DevOps enhances BA-tech collaboration and enables data-driven decision making.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Sr. Business Analyst / Scrum Master at CFA Institute

June 1, 2023 - November 5, 2025

Lead dynamic daily stand-ups and sprint ceremonies; translate requirements into refined user stories and acceptance criteria; manage and prioritize the product backlog using JIRA/Confluence; coordinate cross-functional stakeholder alignment; run discovery workshops with 100+ stakeholders; drive program scheduling and RAID/change control; support PI Planning and program board activities; create visual process maps and leverage AI tools to accelerate documentation and backlog refinement; deliver real-time KPI insights with dashboards and coordinate UAT and demos.

Technical Business Analyst / Sr. Software Engineer at FPT Software

October 1, 2022 - October 1, 2022

Led backlog grooming, sprint planning, and user story refinement; translated high-level business needs into Epics/User Stories/Acceptance Criteria; managed production deployments and post-deployment validations; served as liaison between CSRs, product managers, and developers; maintained documentation in Confluence; supported UAT and release activities.

Business Analyst at Tiege Hanley

February 1, 2020 - February 1, 2020

Gathered and documented BRDs and FSDs; defined business rules for referrals, eligibility, claims processing, and billing workflows; participated in Agile ceremonies; wrote and prioritized user stories; mentored teams on JIRA usage; delivered project demos to management and end-users.

Business Analyst at iManage

May 1, 2019 - May 1, 2019

Collected requirements from cross-functional teams; defined user stories and workflows; led requirements workshops; produced process flows, use cases, and data mapping; utilized JIRA, Confluence, and SharePoint for documentation and collaboration.

Software Engineer at Synoverge Technology Private Limited

July 1, 2017 - July 1, 2017

Developed and maintained WordPress and Magento platforms; built MVC apps using CodeIgniter; contributed to back-end enhancements and modular architecture.

Web Developer at Indianic Infotech Limited

March 1, 2016 - March 1, 2016

Developed end-to-end web applications for US-based clients; conducted system analysis and technical documentation; implemented front-end interfaces and database/architecture design; collaborated across teams to meet deadlines.