Hi, I'm Ram, an AI/ML engineer with 5+ years of experience building scalable ML systems for ecommerce and social platforms. I specialize in NLP, computer vision, deep learning, and predictive analytics, and I've led end-to-end pipelines, model optimization, and production-grade MLOps across fast-paced teams. I enjoy turning complex technical problems into practical, measurable AI solutions that enhance user experience and business outcomes. I'm collaborative, results-driven, and committed to responsible AI, explainability, and automation, with a track record of delivering impact through cross-functional partnerships.

Ram Naresh Goud Balagani

Hi, I'm Ram, an AI/ML engineer with 5+ years of experience building scalable ML systems for ecommerce and social platforms. I specialize in NLP, computer vision, deep learning, and predictive analytics, and I've led end-to-end pipelines, model optimization, and production-grade MLOps across fast-paced teams. I enjoy turning complex technical problems into practical, measurable AI solutions that enhance user experience and business outcomes. I'm collaborative, results-driven, and committed to responsible AI, explainability, and automation, with a track record of delivering impact through cross-functional partnerships.

Available to hire

Hi, I’m Ram, an AI/ML engineer with 5+ years of experience building scalable ML systems for ecommerce and social platforms. I specialize in NLP, computer vision, deep learning, and predictive analytics, and I’ve led end-to-end pipelines, model optimization, and production-grade MLOps across fast-paced teams.

I enjoy turning complex technical problems into practical, measurable AI solutions that enhance user experience and business outcomes. I’m collaborative, results-driven, and committed to responsible AI, explainability, and automation, with a track record of delivering impact through cross-functional partnerships.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Work Experience

AI/ML Engineer at Shopify
December 1, 2023 - November 5, 2025
Contributed to AI-powered merchant tools (Shopify Magic & Sidekick) using PyTorch, LangChain, and Hugging Face; fine-tuned LLMs on internal datasets to enhance multilingual understanding and content accuracy for merchant-facing chat assistants. Built and deployed RESTful and GraphQL APIs with FastAPI/Flask to integrate ML models with React dashboards; implemented personalized product recommendations, fraud detection, and semantic search using state-of-the-art NLP and CV techniques. Established MLOps pipelines with MLflow, Docker, Kubernetes, and AWS SageMaker; enabled real-time feature updates with Spark, Kafka, and Airflow; and created Looker dashboards to monitor model performance and business KPIs.
AI/ML Engineer at Meta
July 1, 2022 - July 1, 2022
Built and deployed deep learning models for News Feed and Reels recommendations, improving content personalization and user engagement. Developed real-time inference services with Flask, FastAPI, and ONNX Runtime; built CV models with Detectron2/OpenCV for content moderation; engineered NLP pipelines with BERT/XLM-R and spaCy for multilingual messaging; integrated models into React/GraphQL ecosystems; contributed to ad ranking and CTR prediction models; automated MLOps workflows with MLflow, Docker, Kubernetes, and TensorFlow Serving; designed scalable data pipelines with Spark, Hive, and Presto; conducted model validation with SHAP/LIME and drift monitoring via Looker dashboards.
AI/ML Engineer at Shopify
December 1, 2023 - November 17, 2025
Led the development of AI-powered merchant tools (Shopify Magic & Sidekick) using PyTorch, LangChain, and Hugging Face to enhance product descriptions and email generation for global merchants. Fine-tuned internal LLMs for multilingual understanding and content accuracy in merchant-facing chat assistants. Built RESTful and GraphQL APIs with FastAPI/Flask to integrate ML models with React + Polaris dashboards, improving system responsiveness. Implemented personalized product recommendations, fraud detection models (XGBoost, LightGBM), and semantic product search (BERT, FAISS). Established ML/Ops pipelines (MLflow, Docker, Kubernetes) for reproducible experiments and scalable deployments. Collaborated on ETL pipelines (Spark, Kafka, Airflow) and created Looker dashboards to monitor drift and KPIs.

Education

Master of Science in Computer Science at California State University
August 1, 2022 - May 1, 2024
Master of Science in Computer Science at California State University
August 1, 2022 - May 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Retail, Professional Services