System Administrator at Oasis Systems

Develop, configure, and maintain the PSF systems infrastructure (Workstations, Servers). Establish Administer a System Center Configuration Manager (SCCM) infrastructure to manage PSF systems. Write technical documentation for the PSF baseline. Research, recommend, and document innovative approaches for SA. Perform verification and validation of SA. Provide and document troubleshooting and analysis that leads to problem resolution and adds to our knowledge base. Coordinate all aspects of Windows or UNIX/Linux systems in operations, engineering, analysis, and test environments. Create, change, and delete user accounts, and assist with user requests for NIPR/SIPR accounts (sFTP) on workstations and servers. Develop and document the PSF server room layout in preparation for new hardware installs, upgrades or attend/contribute to planning and engineering meetings related to PSF and PMO baselines. Develop procedures and scripts to automate recurring. Continually maintain security certificat

Program Manager at Defense Health Agency

Responsible for management of cost, schedule, and performance of Military Health Systems Acquisition Programs within the Defense Health Agency, Program Executive Office or Program Management Office. Plan, analyze, and review major programs associated with the acquisition of capabilities involving information technology, services, medical devices, pharmaceuticals, facilities, etc., within the Military Health System (MHS). Server Virtualization – (ie. vmware - bonus Oracle Virtual Server or Linux KVM/oVirt). Implement, test, and assess cyber security configuration of Windows and Linux servers in a Risk Management Framework (RMF) environment. Monitor, manage and direct troubleshooting efforts, resolves issues and participates in future product development plans to recommend operational efficiencies and more sustainable designs. Review system design, user guides, test results and training to assess system readiness for production and user impact. Manage problem / issue resolution through

System Administrator at Galapagos Federal Systems

Monitor and respond quickly and effectively to requests received through the IT helpdesk, escalating tickets when necessary. Respond to customer queries by phone, email, and Teams. Troubleshoot and resolve computer, operating system, application, printer, scanner, fax, and basic networking issues. Perform updates to the various LINUX systems. Document and revise enhance internal procedures. Perform periodic maintenance tasks on systems, to include software and firmware updates. Maintain daily performance of computer systems. Assist in hardware and software deployment. Other projects as assigned.

StarLIMS System Administrator at Galapagos Federal Systems

Implements operating system enhancements that will improve the reliability and performance of the StarLIMS Laboratory Information system. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity using SQL, collaborating with Documentum and Qlik software, and migrating data into AWS Govcloud. Performs updates to the various LINUX systems. Responsible for the installation, maintenance, configuration, and integrity of hardware and software. Responsible for the operations and configurations of the Case Management System (CMS) and Defense POW/MIA Accounting Agency (DPAA)/Department of Defense (DoD) network management. Successfully upgraded the most current version of the StarLIMS product. Responsible for the planning, researching, outlining, and writing of end-user documentation including all user manuals, technical documentation, and scientific workflow documentation. Provide support in enhancing, modifying, and improving system

Delivery Driver at Papa Johns

Checks all products for accuracy against quality standards and delivers products to customers in a safe, courteous, and timely manner while working as part of a team. Support the restaurant by performing other workstation duties. Comply with Papa John’s uniform, appearance, and operations standards. Deliver pizza and products. Answer phones, prepare products (i.e. pizza, appetizers), and clean dishes.

Toll Shift Supervisor at State of New Hampshire, Department of Transportation

Supervisor at one or more toll plazas with responsibility for the security and accountability of toll revenue, access to the toll facility building, grounds and booths. Utilized financial management in order to ensure proper revenue is collected for accurate audit records; processed daily financial reports and traffic statistics. Monitored and reported information technology malfunctions or anomalies that may result in loss of revenue and data. Communicated information to the State of New Hampshire regarding hazardous weather events, motor vehicle accidents, and traffic delay information or requested emergency services for the motoring public. Managed and scheduled replacement or additional staff as needed to ensure proper coverage and trained employees as directed.

Information Technology Intern at Advanced Kiosks

Applied analytical processes to the planning, design, and implementation of new and improved information systems to meet the business requirements of customer organizations; to include the Department of Defense, hospitals, and universities. Used planning installation, configuration, testing, implementation, and management of the systems environment in support of the organization’s IT architecture and business needs. Planned analysis, design, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of computer kiosks. Coordinate with users, other System Administrators, and local Network Administrators to ensure that all LINUX system policy and security requirements are met. Lead testing and evaluation of new technologies for the LAN/WAN. Used WLAN knowledge and datacenter network architectures for management and operational support. Developed the implementation, and administration of systems for the acquisition,