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Hi there! I'm Dominique Isidro, a customer service professional with a background in supporting health insurance accounts and assisting healthcare professionals with eligibility, benefits, and claims. I've earned a Bachelor of Science in Business Management with a Marketing major from Cavite State University, Main Campus, and I've completed extensive marketing training to stay ahead in a fast-paced environment. I'm passionate about clear communication, problem-solving, and helping teams deliver great service.…Hi there! I'm Dominique Isidro, a customer service professional with a background in supporting health insurance accounts and assisting healthcare professionals with eligibility, benefits, and claims. I've earned a Bachelor of Science in Business Management with a Marketing major from Cavite State University, Main Campus, and I've completed extensive marketing training to stay ahead in a fast-paced environment. I'm passionate about clear communication, problem-solving, and helping teams deliver great service.

Dominique Isidro

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Hi there! I'm Dominique Isidro, a customer service professional with a background in supporting health insurance accounts and assisting healthcare professionals with eligibility, benefits, and claims. I've earned a Bachelor of Science in Business Management with a Marketing major from Cavite State University, Main Campus, and I've completed extensive marketing training to stay ahead in a fast-paced environment. I'm passionate about clear communication, problem-solving, and helping teams deliver great service.…Hi there! I'm Dominique Isidro, a customer service professional with a background in supporting health insurance accounts and assisting healthcare professionals with eligibility, benefits, and claims. I've earned a Bachelor of Science in Business Management with a Marketing major from Cavite State University, Main Campus, and I've completed extensive marketing training to stay ahead in a fast-paced environment. I'm passionate about clear communication, problem-solving, and helping teams deliver great service.

Available to hire

Hi there! I’m Dominique Isidro, a customer service professional with a background in supporting health insurance accounts and assisting healthcare professionals with eligibility, benefits, and claims.

I’ve earned a Bachelor of Science in Business Management with a Marketing major from Cavite State University, Main Campus, and I’ve completed extensive marketing training to stay ahead in a fast-paced environment. I’m passionate about clear communication, problem-solving, and helping teams deliver great service.

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

English

Fluent

Work Experience

Customer Service Representative at Alorica Philippines

March 1, 2019 - March 1, 2019

Handled health insurance accounts and assisted doctors, nurses, and other medical staff with patient eligibility, benefits, and claims. Addressed complaints, processed orders, and provided information about products and services.

Customer Service Representative at Convergys Alabang

August 31, 2017 - August 31, 2017

Sales and Technical Support

Customer Service Representative at Alorica Philippines

March 31, 2019 - March 31, 2019

Sales and Technical Support

Customer Service Representative at Alorica Philippines

April 1, 2019 - November 26, 2025

Handled health insurance accounts and assisted professionals (doctors, nurses, and other medical staff) with their patients' eligibility, benefits and claims; handled complaints, processed orders, and provided information about products and services.