Experience Level
Language
English
Advanced
Tagalog
Advanced
Work Experience
Lead Generation & Appointment Setter at Valencia Uphold Services (Remote)
July 1, 2021 - June 30, 2022Lead generation and appointment setting; CRM management and lead databases; generated qualified leads via LinkedIn, Google, email, and other channels; scheduled weekly sales appointments; provided customer service and order tracking.
ESL Tutor at Talk 11 (WFH)
February 1, 2020 - May 31, 2021Taught English as a Second Language to learners in Hanoi, Vietnam; handled customer inquiries via phone, chat and email; focused on grammar, pronunciation, and real-life speaking skills; created personalized lesson plans for beginners to intermediate levels; conducted 1-on-1 and group classes via Zoom & Google Meet.
Social Media Manager & Graphic Design Manager at Freelance (Self-employed)
July 1, 2022 - August 2, 2025Managed social media pages for small local businesses; increased engagement on Facebook, TikTok and Instagram; created branded content using Canva and scheduled posts via Buffer; tracked performance metrics and responded to customer engagement.
Education
Bachelor of Arts in Social Science at Bukidnon State University
January 1, 2016 - January 1, 2020Bachelor of Science in Information Technology at AMAC Computer Learning Center
January 1, 2020 - January 1, 2022Qualifications
NextGen VA – Online training in Social Media Management, Lead Generation, Email Marketing, Basic Graphic Design, and Appointment Setting
September 1, 2024 - April 2, 2025Industry Experience
Media & Entertainment, Professional Services, Software & Internet
Experience Level
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